Customer Service Jobs in Poole

1 to 12 of 12 Customer Service Jobs in Poole

Service Advisor

Poole, Dorset, South West, United Kingdom
Breeze Motor Group
Company: Breeze Motor Group Role: Service Advisor Salary: £28,000 to 30,000pa Location: Volkswagen Van Centre, Poole Job type: Permanent, full time Are you passionate about providing exceptional customer service? Ready to drive your career forward with one of the world's most iconic automotive brands … Our Breeze Volkswagen Van Centre in Poole has a fantastic opportunity for a Service Advisor to join our successful team. Why Join Breeze? As an energetic, focused and thriving company, we believe our people are what sets us apart and drives our company forward. If you want to be … off PURE gym membership 50% off campervan hire through Breeze Campers 24 days annual holiday, plus bank holidays (extra days given on length of service) Package: £28,000 to £30,000pa Hours: Monday to Friday, 8am – 6pm (1 in 3 Saturday on a rota) 45 hours Bonus We're more »
Employment Type: Permanent
Salary: £30,000
Posted:

Service Desk Engineer

Poole, Dorset, United Kingdom
Confidential
Are you an experienced Service Desk Engineer yearning for an opportunity to take your skills to the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service in the realm of IT more »
Posted:

Housing Customer Service Consultant

Poole, England, United Kingdom
Hybrid / WFH Options
Omfax Systems Ltd
homes in the UK and Ireland via dozens of housing organisations. The Keyfax software suite provides repairs and enquiries diagnostic scripts which help Customer Service Advisors to diagnose tenancy repairs and ASB enquiries. Keyfax also includes tenant self-service modules for repairs and enquiries so that Housing … organisations can shift their tenants onto digital self-service channels. The role is quite varied but includes upselling and cross-selling to customers, building long term relationships with them, pre and post sales support and consultancy, and occasional training. You'll need to be able to explain and persuade … how Keyfax can be used to achieve better outcomes. The Customer Consultant role would suit someone who is familiar with Housing Associations or any social housing organisation and has some understanding of ICT and preferably diagnostic tools. Reporting to : The Technical Relationship Manager Business Development Sales - Handling Inbound Existing more »
Posted:

Branch Assistant

Poole, England, United Kingdom
Security Supplies Ltd
full-time on-site role for a Branch Assistant. The Branch Assistant will be responsible for various day-to-day tasks, including inventory management, customer service, order processing, assisting with sales, and maintaining a clean and organized branch. The Branch Assistant will work closely with the Branch Manager … and other team members to ensure smooth operations and provide excellent service to customers. Qualifications Experience in inventory management, customer service, and order processing Knowledge of security products, including Intruder, CCTV, Access Control & Fire equipment Strong organizational skills and attention to detail Excellent communication and interpersonal skills more »
Posted:

Senior Network Analyst

Poole, Dorset, South West, United Kingdom
Hybrid / WFH Options
RNLI
and supporting a large network environment (50+ sites) with multiple WAN technologies - Support experience of IP telephony and contact centre technologies - Experience in a customer support, service-level based environment and able to demonstrate application of ITIL Excellence in customer service is essential - Understanding of cloud more »
Employment Type: Permanent, Work From Home
Salary: £40,315
Posted:

Network Analyst

Poole, Dorset, South West, United Kingdom
Hybrid / WFH Options
RNLI
will undertake a fast-paced, technical role on a steep learning curve. It will be your responsibility to provide Networking & Telephony support and excellent customer service to our clients. Some of your responsibilities will include: - Use the ticketing system to log customer enquiries - Proactively monitor for traps … 2nd line support of faults and outages About you Knowledge and Experience required: - Passion for working within the Networking & Telephony field. - Ability to handle customer queries over the phone in a polite and professional way. - We are looking for candidates that have?either: - Completed a relevant Networking degree. - Achieved … an industry-standard networking certification (CCNA). - Experience working in a similar Service Desk IT/Network support role. Desirable skills: - Strong understanding of Networking fundamentals (routing, switching, TCP/IP, DNS). - Understanding of routing and redundancy protocols (BGP, OSPF, VRRP, HSPR). - Experience working within a Network more »
Employment Type: Permanent, Work From Home
Salary: £34,253
Posted:

Administrator / Coordinator

Poole, Dorset, South West, United Kingdom
Rise Technical Recruitment Limited
sector and are going from strength to strength, they are now looking to add to their skilled team. This role would suit someone with customer service or administration experience, looking for a great work life balance in a role offering long-term job security. The Role: * Administration and … Coordination * Communication with customers * Monday - Friday The Person: * Administration/Coordination/Customer Service background * Strong communication skills * IT skills Reference Number: 229526 Key words: administrator, IT, engineering, remote, sales, customer service, customer management, Poole, Bournemouth, Dorchester, Weymouth, Christchurch. To apply for this role or more »
Employment Type: Permanent
Salary: £24,000
Posted:

Optical Assistant Apprenticeship - Talbot Heath Specsavers

4 Alder Park, Alder Road, Poole, England
SPECSAVERS OPTICAL SUPERSTORES LIMITED
while earning a full-time wage. Duties; booking eye tests, pre-screening, recommending suitable frames. Looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Tuesday, 2nd July 2024 Start Date Saturday, 20th July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »
Employment Type: Advanced Apprenticeship
Salary: £13,728.00
Posted:

NDT Technician UT

Poole, Dorset, South West, United Kingdom
SOUTH WEST RECRUITMENT
documenting results. You will adhere to strict quality standards and safety protocols and collaborate with multidisciplinary teams to ensure compliance with industry regulations and customer requirements. What are we looking for? The ideal candidate will be able to demonstrate exceptional technical knowledge as well as excellent customer service more »
Employment Type: Permanent
Salary: £45,000
Posted:

Information Communications Technician Apprentice

91 Connaught Crescent, Poole, Dorset, England
Hybrid / WFH Options
EVOPOS UK LIMITED
We are Business Solutions company who are looking for enthusiastic apprentice to assist us with our brilliant customer service. Role Key Objectives: To effectively deal with any customer queries or problems To help improve client satisfaction and loyalty To follow relevant procedures To work well within the team … To perform certain specialist procedures as required Achieve sales and profit targets Achieve a sufficient level of skill in appropriate procedures and products Answering customer support calls - installing software and hardware remotely - providing help and support to our DMS software Full driving license at some point Be able to … work from home at some point Training Evopos will provide in house training for all tasks - Admin - Evopos Support - Customer Support. L3 Information Communication Technician Standard https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1 Progression to full time employment. Apprenticeship Standard Information communications technician more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00 to £23,795.20
Posted:

Service Desk Engineer

Poole, Dorset, South West, United Kingdom
Hybrid / WFH Options
Leo Recruitment Limited
Are you an experienced Service Desk Engineer yearning for an opportunity to take your skills to the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service in the realm of IT … actively encourages training and support by paying for certificates and accreditations? Whatever your situation, if youre passionate about leveraging cutting-edge technologies to enhance customer experiences, and youre ready to take on a role that offers a blend of remote and onsite work for clients across Dorset, then this … and remote working options Modern office environment that promotes enjoyment and productivity A collaborative, team-oriented culture where everyone strives for excellence! The Role: Service Desk Engineer Leo Recruitment is hiring for an esteemed and award-winning Microsoft Gold Partner located in Dorset who uphold a strong sense of more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Faults Coordinator

Poole, Dorset, South West, United Kingdom
Hybrid / WFH Options
MSP Direct Sourcing
will develop an expert understanding of our customers requirements and support our London Field Services team, contributing towards the long-term development of the Service Operations Centre and helping to establish our department within the company and with both internal and external customers. The first 4 months of training … rotational basis and working 1 in 3 weekends 09:00-17:00pm. Responsibilities: Telephony and e-mail correspondence. Intelligent allocation of faults to Field Service engineers including those that are time sensitive and urgent to maximize output and limit travel, also ensuring that faults are dispatched to an appropriately … Ensuring that all faults are reported, and information appropriately checked to support high levels of operational productivity. Managing fault attendance feedback from our Field Service engineers and ensuring this is recorded on the customer system accurately in line with contract requirements. Liaising with various third parties to ensure more »
Employment Type: Contract, Work From Home
Rate: £13.80 per hour
Posted:
Customer Service
Poole
10th Percentile
£23,631
25th Percentile
£27,332
Median
£34,000
75th Percentile
£34,500