Customer Service Jobs in Portsmouth

1 to 19 of 19 Customer Service Jobs in Portsmouth

Customer Experience Specialist Apprentice - Service Advisor

Hamble Building, Bilton Way, Portsmouth, England
Mercedes-Benz of Portsmouth
As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

Customer Service Advisor

Portsmouth, Hampshire, South East, United Kingdom
City of Portsmouth College
Job Title : Customer Service Advisor Location: Highbury Campus, Portsmouth Salary: £22,132.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About the College: As a newly merged College, we aspire to be the employer of choice in the Portsmouth area … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As a customer service assistant here at COPC, your role will encompass various responsibilities aimed at providing excellence service to students, staff and visitors. This … you: Excellent communication skills both verbal and written Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first impression and rapport building Customer focused mindset with a commitment to providing exceptional service Problem solving abilities in order to resolve issues independently or collaboratively with colleagues Previous more »
Employment Type: Permanent
Salary: £22,000
Posted:

ŠKODA Service Technician/Mechanic Apprentice Guildford

Lookers Skoda Guildford, Old Portsmouth Road, Peasmarsh, Guildford, England
LOOKERS PLC
Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »
Employment Type: Advanced Apprenticeship
Salary: £14,830.40
Posted:

Service Desk Analyst

Portsmouth, Hampshire, United Kingdom
Gold Group
Job Title: Service Desk Analyst Location: Portsmouth Salary: £25-£30 P/h Key Skills: Unix, Linux, Windows OS, Active Directory, Tivoli, SolarWinds, Zabbiz, Networking, Firewalls, Service Desk Are you a tech-savvy professional with a passion for solving complex IT challenges? A global leader in aerospace, defence … and security, is seeking a dynamic and dedicated Service Desk Analyst to join their innovative team. In this critical role, you will be the first line of support for our cutting-edge technologies, ensuring seamless operation and exceptional user experiences. If you thrive in a fast-paced environment and … have a knack for troubleshooting and customer service, we want to hear from you. Join our client, where your expertise will contribute to groundbreaking advancements and secure the future. The Role: So, what will you be doing as a Service Desk Analyst ? Collaborating closely with team members more »
Employment Type: Contract
Rate: £25 - £30/hour Inside IR35
Posted:

Field Service Engineer

Portsmouth, Hampshire, South East, United Kingdom
Amey Briggs
The Opportunity: Field Service Engineer Contract: Permanent Salary: up to £36k Location: Portsmouth AmeyBriggs is an engineering services and asset management specialist with its people core to everything that it does. Our team members are highly skilled and can offer flexible and bespoke solutions for our customers across a … below please don't let that discourage you from applying. The Impact you will have: Both at outset and as work progresses, liaise with Service Desk MSC and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs … using the nominated supply chain, including when required, the Ameybriggs' spares technical team. Identify any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred (NFWT). The engineer should ensure more »
Employment Type: Permanent
Salary: £35,000
Posted:

2nd Line Support Engineer

Portsmouth, Hampshire, South East, United Kingdom
Tailor Made Technologies
role will be joining our already established onsite engineering team who provides support for our client. You will be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our 2nd Line IT Engineers you will … in-house teams tailor our services to suit every clients unique requirements and drive business growth.? Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and … team, you will be the face of the company every day. As our 2nd Line IT Engineer, you will be responsible for; providing outstanding customer care and support through efficient ticket management, providing first response fixes, resolving incidents and requests or escalating when necessary, managing working queues and prioritising more »
Employment Type: Permanent
Posted:

1st Line Engineer / 1st Line Support Engineer

Portsmouth, Hampshire, South East, United Kingdom
City of Portsmouth College
etc Providing basic training and guidance to users on IT tools and best practices Coordinating and training admissions staff to ensure consistent and effective service delivery Monitor and manager IT helpdesk tickets, ensuring timely responses and resolutions Documenting technical procedures and issue resolutions for future reference Represent COPC with … role, below is what we would need from you: Strong problem solving skills and the ability to troubleshoot technical issues efficiently Excellent communication and customer service skills to assist users effectively and convey technical information clearly Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first … committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right the close the job advert when we have had successful applications, and it may not run more »
Employment Type: Permanent
Salary: £22,000
Posted:

Fibre Engineer in Portsmouth

portsmouth, hampshire, south east england, United Kingdom
Circet IRE & UK
working overhead and underground using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries. Working with Circet Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport … equipment. · Complete intrusive surveys ('rodding and roping') on the underground and pole network. · Fault-Finding on End to End Installations including UG, Dropwire, Splitters, Customer Endpoint · Installing, Splicing and Testing Fibre Optics · Work efficiently whilst being considerate and maintaining a clean environment and excellent customer satisfaction · Respond professionally … and effectively to all customer requests and enquiries · Comply with company fleet policy · Comply with current health and safety regulations aligned to H&S handbook, Tool Box Talks, Risk assessments and Method statements · Ensure work activities comply with current environmental regulations · Educating our customers on the services installed while more »
Posted:

Student Finance Team Leader

Portsmouth, Hampshire, South East, United Kingdom
City of Portsmouth College
financial support and advice sessions to meet the needs of students across four campuses, removing barriers to learning, ensuring that an accessible and seamless service is provided for students. General To provide an elevated level of customer service to students, staff, and visitors To fulfil your duty … and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We do not accept CV's from agencies for these roles. more »
Employment Type: Permanent
Salary: £30,000
Posted:

Assistant Technical Officer ATO (Production)

Portsmouth, United Kingdom
Portsmouth Hospitals University NHS Trust
for an enthusiastic and determined individual to join our well-established team who will contribute to the delivery of a comprehensive and modern Pharmacy service by undertaking activities within the Pharmacy Manufacturing Department to contribute to the efficient and effective delivery of medicines to patients. Main duties of the … our staff. Job description Job responsibilities 1 Proactively and positively contribute to the successful overall performance of the Trust. 2 Deliver excellent levels of customer service to all patients/visitors and staff at the Trust. 3 Develop effective ways of working and create strong partnerships and relationships … to ensure a focused commitment to delivering quality services and outcomes. 5 Act as an advocate for the Trust & its contribution to the Health Service arena through creating effective partnerships and relationships with internal and external stakeholders. 6 Comply with corporate governance structure in keeping with the principles and more »
Employment Type: Permanent
Salary: £22383.00 a year
Posted:

Estimator

Portsmouth, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Options Resourcing
in. - Have site and management experience (preferred but not essential). Why Join Our Client? - Work for a company with a strong commitment to customer service and quality. - Join a team with extensive industry experience and technical expertise. - Benefit from training and development opportunities. - Be part of a more »
Employment Type: Permanent, Work From Home
Posted:

Learning Support Administrator

Portsmouth, Hampshire, South East, United Kingdom
City of Portsmouth College
interpersonal skills Knowledge of student needs and learning styles Good understanding of educational resources and technologies Proactive and innovative approach to supporting in enhancing service delivery Continuous learning and professional development mindset Flexibility and adaptability to meet evolving student needs Commitment to creating inclusive and accessible learning environments Diversity … committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right the close the job advert when we have had successful applications, and it may not run … Support Administrator, Senior Administrative Assistant, Senior Business Support Administrator, Senior Business Administrator, Education Supervisor, Education Administrator, Learning Support Administrator, Exam Assessment, Exam Assessment Administrator, Customer Service Administrator may also be considered for this role. more »
Employment Type: Part Time
Salary: £22,000
Posted:

Light Vehicle Apprentice - Portsmouth

Southampton Road, Portsmouth, England
HENDY GROUP LIMITED
F-gas regulation. A possible full-time career within the automotive industry with many opportunities to progress to positions of responsibility including a Service Manager, Master Technician and Dealership Principles. By having a highly regarded set of skills, apprentices can go on to develop their career within the specific … interests they may have, progressing through their dealership and be an asset to Ford Motor Group. Apprenticeship Standard Motor vehicle service and maintenance technician - light vehicle (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Saturday 8.30am - 5.30pm. If Saturday is worked, you will get a day off during … deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart more »
Employment Type: Advanced Apprenticeship
Salary: £10,982.40
Posted:

IT Support Trainee

Portsmouth, Hampshire, United Kingdom
Blueprint Recruitment Solutions
will have: A passion for IT support, hardware and networking. A good academic standard with A levels or equivalent An ability to provide great customer service The ability to work in a small friendly IT team The desire to learn about new IT tools and technology We are more »
Employment Type: Permanent
Salary: £22000 - £24000/annum
Posted:

Project Manager

Portsmouth, England, United Kingdom
Denholm Industrial Services
timescales, build an effective professional working partnership with the Client, comply with specifications and maintain a reputation to exceed in the delivery of excellent customer services to ensure contract retention. Role responsibilities Responsible for establishing all systems, utilising the Company integrated Management System, implementing processes and procedures in the more »
Posted:

Roofer / Solar PV Installer

Portsmouth, Hampshire, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »
Employment Type: Permanent
Salary: £30,000
Posted:

Dual Fuel Engineer / Smart Meter Engineer

Portsmouth, Hampshire, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »
Employment Type: Permanent
Salary: £40,000
Posted:

Bid Specialist

Portsmouth, England, United Kingdom
Hybrid / WFH Options
Dynamite Recruitment
Pension - up to 15% contribution Well-being hours Employee car scheme Gym memberships Holiday of between 25 and 30 days dependent on level of service Enhanced maternity, paternity, and premature baby leave Learning hours And several more... Dynamite Recruitment are pleased to be recruiting for our client based in … looking to recruit an experienced Bid Specialist to join the business at this busy and demanding time. Our client provides a number of specialist service to customers and are growing considerably due to their continued success. The key responsibilities of the Bid Specialist are as follows: Planning and coordinating more »
Posted:

Administrator

Portsmouth, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Liberty Recruitment Group
month FTC, full time position. The main purpose of this role is to provide excellent support to the administration team, whilst providing high-level customer service. Some of your duties will include: Handling incoming telephone enquiries in a positive manner, Responding to order and delivery queries, Processing sales orders … creating purchase orders, raising delivery notes and customer invoices, Inputting data onto the company database, Supporting with organising and coordinating deliveries. As an individual, it is essential that you have previous experience working in an administration role and that you are comfortable working in an office environment and on more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:
Customer Service
Portsmouth
10th Percentile
£23,850
Median
£24,500
75th Percentile
£31,750
90th Percentile
£36,638