1 to 25 of 37 Customer Service Jobs in Reading

identify, manage, and mitigate project risks and find ways to accomplish project goals in the context of dynamic business/technical environments.Provide high quality customer service and communicate project status (timelines, progress, and challenges) to technology and business stakeholders regularly.Achieve project goals by engaging effectively with stakeholders, including … identify, manage and mitigate project risks and find ways to accomplish project goals in the context of dynamic business/technical environments.Provide high quality customer service and communicate project status (timelines, progress, and challenges) to Technology and business stakeholders regularly.Achieve project goals by engaging effectively with stakeholders at more »

provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … must have: strong communication skills verbally and in writing to communicate with software users and managers previous software support experience motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

other 2 days working remotely, please apply for this software support consultant role within a dynamic, fast growing software business. You may have provided customer support on any business solution, such as CRM or HR or Finance Software. Its a plus if you have supported e-learning solutions but … provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … previous software support experience - of a business application like CRM or HR or Finance, not solely Microsoft applications and desktop motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire.Key to this role isto provide first line service …/maintenance support to all the company & third party products in use, when called upon to do so Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering functions from … initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative Maintenance on more »

Field Service Engineer - Coffee Machines Covering - Reading, Slough, High Wycombe, Watford £32,000 - £38,000 Basic Salary + Bonus + Pension + Benefits + Vehicle +Private Medical A fantastic opportunity has arisen to join a leading company and large manufacture withing the coffee industry as a field service … join one of the biggest brands in the industry. Additional weekend cover required with 1 weekend in 4 rota. Standby payment. Role & Responsibilities: * Visiting customer sites to undertake installation, service, maintenance and repairs * Working with commercial coffee machines, bean to cup and espresso machines * Accurately complete all relevant … paperwork * Delivery of exceptional customer service at all times Knowledge, Skills & Experience: * Field service experience * Strong mechanical and electrical skills * Excellent customer service skills * Experience within the coffee sector desirable but not essential Benefits Package: * £32,000 - £38,000 basic salary (Based on experiance and more »

You're an experienced Air Compressor Service Engineer aspiring to become a Service Manager. With your expertise in Air Compressors, you now want to use your excellent people skills to share your knowledge with the wider team and help them develop. Based in High Wycombe, you'll be … servicing at our customer's sites within a 60 mile radius of our office. BASIC SALARY: Competitive Salary BENEFITS: · On call cover with paid overtime · Company van (available for private use) · Incentives for passing leads to our sales team · Full company benefits package including pension · Good holiday package plus … in our sector, but 95% of our customers are within 60 miles of our office resulting in less travel · Realistic opportunities to manage the service team · You'll be incentivised to pass leads onto our sales team JOB DESCRIPTION: Service Engineer, Field Service Engineer - Air Compressors, Industrial more »

METERING SERVICE ADVISOR Carbon60 are looking to recruit a Metering Service Advisor to work for a large utilities company based in Reading. ROLE : Metering Service Advisor SALARY: £14 p/h, circa £27,000 per annum (PAYE) JOB TYPE : 6 months with extension likely LOCATION : Reading (RH1 … where calls will need to be made to customers and third parties. THE SUCCESSFUL CANDIDATE: Proficient with spreadsheets is a must. Previous experience in customer service roles. Good IT skills. Application by CV or call Paloma Lopez at Carbon60 on 07360 514 822. Carbon60, Lorien & SRG - The Impellam more »

Support Engineer (TSE) will be the secondary contact point for Aura customers contacting our Helpdesk. The TSE will work with the helpdesk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This … position requires excellent customer service, organizational, time management, problem solving and interpersonal skills. Key Skills, Experience and Knowledge Communicate and interact with internal employees, clients and colleagues in a professional and timely manner Self-starter capable of working independently and meeting deadlines Excellent verbal and written communication and more »

receive end to end protection. Due to our phenomenal year on year growth, we are looking for a German Speaker, either with Sales or Customer Services Experience or a recent Languages Graduate. You will join a successful Lead Development team which in EMEA alone receives between 1200 and more »

organisation that is proud to provide the highest level of support, and who are heavily involved in diverse projects for an established and growing customer base. We are looking for candidates that have excellent communication and interpersonal skills, who have worked within the IT channel, experience selling outsourced Service Desk and Managed Service solutions is absolutely essential, not just licences/hardware, someone who has a great understanding about the industry and services that are provided, and what is required by end organisations. Essential Skills and Experience Experience in a B2B sales roles who possesses excellent verbal … Track record and evidence of net new revenue selling Managed services , not just hardware/software etc. you will have demonstrable experience of selling Service Desk solutions to enterprise customers. experience and passion, ambitious, hungry, confident, go getter with hunter gatherer mindset. to create, negotiate and manage long term more »

Our client is looking for an experienced Senior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers. You will be responsible for maintaining all IT hardware and services across the schools' sites as well as helping the schools more »

IT on are looking for an experienced Senior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers. Join our South East team supporting schools and Trust in multiple locations around Reading, Sur... more »

IT on are looking for an experienced Senior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers. Join our South East team supporting schools and Trust in multiple locations around Reading, Surrey and Berkshire. You will be responsible … of experience of using Microsoft Office365. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability more »

HONOR United Kingdom (hihonor.com) Title: Call Centre Manager Job Location: Reading, UK (will move to London in H2 2024, Frequent business trips to various customer locations (including some international travel) About the Role In this exciting role, you will play a pivotal role in shaping the success of our … responsible for developing and delivering engaging training programs that equip new hires and existing representatives with the knowledge, skills, and behaviours to provide exceptional customer service that reflects our brand values. Ultimately you propel sales of our focus models by actively taking part in the sales process. This … and e-learning modules. Coach and mentor new hires during their onboarding process, ensuring they are comfortable and confident in their ability to handle customer inquiries. Provide ongoing support and development opportunities for existing call center representatives, helping them improve their performance and stay up-to-date on the more »

Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire. Key to this role is to provide first line … service/maintenance support to all the company & third party products in use, when called upon to do so. Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering … functions from initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative more »

usage of the Cybersource products and servicesWork with Account Management team to identify product and knowledge gaps and opportunities within the client base.Exemplify excellent customer service for the benefit of the clients and internal employees, by creating an engaged relationship with the merchant.Identify and share process improvement within …/site), with a general guidepost of being in the office 50% or more of the time based on business needs.QualificationsRequired QualificationsMust have strong customer service skillsMust demonstrate problem-solving capabilitiesExcellent written and verbal communication skillsSelf-starter with organization and resolution management skillsMust work well as a part more »

Technical Support Engineer - Audiovisual Do you want to join a growing, modern AV business that delivers a world-class service working with some of the latest and most innovative technology, if so then this could be for you! We have partnered with this medium sized AV firm who provide … of promoting from within Access to continuous mentorship within the business with clear lines of communication with Directors Key Skills and Responsibilities Maintain the Service Level Agreement T&Cs Troubleshoot basic to intermediate AV and Video Conferencing issues Act as the secondary contact point for the clients contacting the … and manage multiple tasks ensuring priority is allocated appropriately Provide mentorship to more junior members of the Helpdesk team Maintain a high level of customer service Experience with Crestron, Polycom, Cisco & Extron equipment preferred You will be joining a wider team that is driven and supportive with clear more »

office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer … the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving peoples IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and … the best of their abilities. Determine and document technical build specifications Automation of existing process Maintaining security standards Writing, editing and testing policies with customer service always in mind. Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. Build and actively more »

MUST. Due to the clearance required we can only progress with British nationals DETAILED JOB DESCRIPTION: Purpose of the role We are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic … stakeholders and support teams Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience using Flexera … configuration Package defect remediation Experience of large OS migration projects (preferably Windows 7 and Windows 10) Data Analysis and reporting skills Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment more »

. Compliance Management Project Management Experience: Significant experience in electrical systems design, installation, testing, and commissioning. Leadership and Communication Skills: Effective manager with strong customer service skills and ability to work well under pressure. Keywords: Senior Electrical Engineer, Electrical Compliance Engineer, Electrical Systems Manager, Electrical Infrastructure Specialist, Electrical more »

career, looking to retrain or to start a new one ? If you do not have experience but have always wanted to learn more about Customer Service processes or help your business knowledge grow, then this is the opportunity for you! The Role: This is a general administration role … with data entry and database maintenance. An administrator may perform duties that are broad and varied in line with GDPR . The candidate: Previous customer service experience desirable but not essential Happy to work independently, as well as in a team in fast pace environment Excellent communication skills … team. As one of the leading rental companies in the UK, we owe our success to a comprehensive fleet and a commitment to excellent customer service. With our growth comes exciting opportunities to become part of our family business, where our people remain at the heart of everything we more »

Our client is looking for an experienced Senior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers. You will be responsible for maintaining all IT hardware and services across the schools' sites as well as helping the schools … accounts of your customers. About you: You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. You will also have good level of competency of common user applications and an excellent level of experience of using Microsoft Office365. You more »

. Compliance Management Project Management Experience: Significant experience in electrical systems design, installation, testing, and commissioning. Leadership and Communication Skills: Effective manager with strong customer service skills and ability to work well under pressure. Keywords: Senior Electrical Engineer, Electrical Compliance Engineer, Electrical Systems Manager, Electrical Infrastructure Specialist, Electrical more »

necessity. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 is a must. Excellent customer services skills with a passion for providing a customer facing first class service. Interested? Please send your cv for a swift response more »