1 to 6 of 6 Customer Service Jobs in Rugby

Maintain minimum monthly productivity goals Troubleshoot problems with computer systems, including hardware, software and peripheral equipment Ensure that customers receive the highest level of customer service Communicate issues concerning customer orders to the Help Desk or Team Leader Adhere to safety procedures and guidelines at all times more »

As Head of Product Support You will be responsible for building and leading a high-performing support team, developing and implementing strategies to maximize customer satisfaction, and driving continuous improvement across multi-domain support functions. This is an opportunity to play a critical role in shaping the customer … market leader. Job responsibilities of Head of Product Support include: Product Support Develop and implement a comprehensive support strategy aligned with business goals and customer needs. Oversee the product support process, ensuring timely resolution of user issues and inquiries related to our logistics and transport products. Prioritize and manage … support tickets, coordinating with the support team to ensure efficient and effective problem resolution. Maintain a high level of customer satisfaction by providing excellent support services and addressing user concerns promptly. Service Level Agreements (SLAs) Define and monitor SLAs for application support and key KPIs, ensuring that response more »

and allocating duties. Full training will be provided. Our Perfect Worker Computer literate - Have excel experience - Good organisational skills - Good attention to detail - Excellent customer service - Interviews will be held immediately Key Information and Benefits Earn from £12.25 per hour - Full training provided - Competitive rates of pay - The more »

be expected to show initiative and have the ability to delegate tasks appropriately and supervise staff in order to effectively and efficiently support clinical service delivery. For more information on this role please see the attached support information. This will give you a better overview of the job role … a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes wellbeing support, including an in-house counselling service, external helpline and more staff networks and support group We're always on the lookout for people who share our passion for improving the … and their clinical teams. Person Specification Qualifications Essential Good General Education (eg. GCSE English and Maths A-C) QCF Business Administration Level 3 QCF Customer Service Level 3 Knowledge and Skills Essential Articulate with excellent communication/customer care skills both written and verbal demonstrating sympathy and more »

FRENCH SELECTION (FS) Trilingual Customer Support Location: Rugby Salary: up to £31,000 per annum Ref: 2321F To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 2321F Company offers full training and career progression The company: A leading designer … specified SLA - Escalate calls with advanced technical queries to the appropriate team - Arrange for the replacement of faulty hardware to be delivered to the customer - Schedule site visits with the field service team - Provide exceptional customer service The candidate: - Fluent in French and Spanish or German … written and spoken) - Customer service or IT support experience desirable - Problem-solving and excellent communication skills - IT literate and computer savvy - Pro-active, confident and dynamic personality The salary: up to £31,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and more »

log cases following SLA To escalate calls with advanced technical queries appropriately To organise the replacement of faulty hardware to be sent to the customer To schedule client site visits with the field service team To provide excellent customer service The Candidate: Fluency in French (written … and spoken) Customer service or IT support experience desirable Problem-solving and excellent communication skills IT literate and computer savvy Pro-active, confident and dynamic personality Salary: Up to £31,000 p.a. + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual more »