1 to 25 of 136 Customer Service Jobs in Scotland

supplier of aviation security services for over thirty years. In more recent years, ICTS has expanded its portfolio to incorporate a wide range of customer related services including above wing ground handling, airline representation and assistance for passengers with reduced mobility. Dedicated to continually improving and refining its products … and the company's working procedures. To carry out any other duties as directed by Security Team Managers. Promote ICTS (UK) & Ireland Ltd positively. Customer Service Accountable for delivering the highest possible standard of customer service, whilst meeting all regulatory requirements. This list is not exhaustive more »

looking for a Car Park Host and Valet to join our Toyota team based in Aberdeen. If you have experience in a similar position, customer service or logistics, we want to hear from you! Role info: Car Park Host and Valet Aberdeen Competitive Market Salary Full-time Permanent … owned business, which takes great pride in being Scotland's leading independent motor Group. Our aim is to grow our business by continually exceeding customer expectations and delivering unparalleled levels of service. Combined with Park's of Hamilton luxury coaches, we are proud to operate a strong portfolio of … Valet role: As a Car Park Host and Valet, you will play an active role engaging with our customers, helping to provide a seamless service in a fast-paced environment. Professional and friendly, you will be responsible for meeting and greeting customers on arrival at the Centre, helping them more »

between customers and GAP Group is carried out in an efficient and effective manner. The Role: Based in our Glasgow Head Office, the Rehire Service Delivery & Supply Chain Manager will be responsible for improving the value and reducing the risk of GAP Group's supply chain. The successful candidate … Sound commercial acumen and effective negotiation skills Strong leadership skills with the ability to drive performance within their team. An effective communicator with exceptional customer service and influencing skills. Proven analytical skills and proficient in completing supplier agreements. Knowledge of the hire/construction industry would be a more »

get underway and headcount continues to expand. The role: This position is suited to a proactive go-getter who finds joy in delivering outstanding customer service and flourishes within a collaborative team setting. This pivotal role encompasses the management of incidents, service requests, and administrative tasks. The … Service Desk operates from 8:30 am to 5:00 pm, Monday to Friday. Flexibility is key, as schedules may be tailored to accommodate operational needs. Key Responsibilities: Provide comprehensive technical support for the team. Oversee IT asset procurement and register management. Master and support all technology services. Handle … Document incident resolutions thoroughly in the ticketing system. Conduct desktop-level remote troubleshooting, including software updates and system configurations. Escalate complex incidents and identify service trends. Ensure quality follow-ups post-incident resolution. Manage user access requests and conduct access reviews. Carry out routine IT operational tasks. Participate in more »

to be Unrivalled in Developing People."? Role Details What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management … Kura desktop estate and deliver operational enablement utilising in-house resources. To manage highlighted security alerts and provide a robust and proactive level of service for all stakeholders. To manage and improve the overall Kura Infrastructure estate as defined by strategic parameters, focusing on consolidation, efficiency and capability enablement. more »

Due to the continued success and expansion of Magdalene we have an exciting opportunity for a Service Desk Administrator to be part of our Service Team, working in our 24x7 Service Management Centre in Kirkintilloch, Glasgow Note - you will be required to work 2 days on/… nights on followed by 4 days off. Magdalene is a leading telecom services supplier offering a complete end to end service across the UK and Ireland. Magdalene provides specialist services to our clients in the fixed, mobile and utilities infrastructure networks for both public and private sectors of the … solutions. The role & responsibilities: In this full time, permanent role, you will be part of a team working on a 24x7 shift pattern providing service support to our customers, from receipt of issue through to resolution. You will be scheduling and allocating work and providing excellent support to our more »

to be Unrivalled in Developing People." Role Details What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management more »

license, and access to your own vehicle, you're the perfect fit for our team.   But it's not just about security - your excellent customer service skills ensure a positive experience for all. And with your ability to work seamlessly in a team and your IT literacy  , you … the Role As a Relief Security Officer you will provide security services at various sites across a defined geographical area as required. Protecting the customer's employees, property and other assets in line with the relevant Assignment Instructions and site-specific customer requirements. Delivering the highest levels of … customer service which consistently demonstrate Securitas' core values of Integrity, Vigilance and Helpfulness Responsibilities Meet and greet all staff, visitors and contractors in a professional and personable manner Deliver a consistently high-end customer focused experience Respond appropriately to varying and fast changing priorities Prevent and deter more »

Field Service EngineersRequired - Immediate Start!! Competitive Salary rates + O/T + Door to Door Pay + Company Van Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire . As a Field Service Engineer your role will be … to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company equipment, you will be responsible for: Fault diagnosis, repair and routine maintenance of specialist vehicles and … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »

to be Unrivalled in Developing People." Role Details What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management more »

Field Service Engineer Glasgow £34,000 - £35,000 Basic + Overtime (OTE £60,000) + Career Progression + Technical Training + Company Van + Door to Door + Growing Company + Package + Immediate Start Earn in excess of £60 '000 in your first year as a field service … engineer and thrive working for a company where you will receive technical development and become a specialist in a great industry. You will be customer facing working for a great company who are recognised as market leaders. This expanding and forward thinking business specialises in providing a high quality … service to customers in commercial industries & due to excessive growth, they are looking to bring on and invest in an additional field service engineer. Significantly increase your earnings with continuous overtime, paid at a premium rate whilst working with a company who will invest in you to become more »

pension Annual bonus (5% OTE, 10% Maximum) Personal BUPA cover Access to SAGE Benefits: retailer discounts, virtual GP and counselling appointments etc. Death in service - 2 x annual salary Generous Staff Discount: Up to 30% off. Extra Holiday Purchase: Up to 5 additional days p.a. Volunteering Initiatives: 1 paid … responsible for developing and executing the overall e-commerce strategy, overseeing the day-to-day operations of our online storefront, and ensuring a seamless customer experience. This senior leadership role requires a blend of strategic thinking, technical expertise, and strong leadership skills to drive online sales, enhance customer engagement, and expand our market presence. Key Tasks and Responsibilities: Develop and implement a comprehensive e-commerce strategy to achieve revenue targets, enhance customer experience, and expand market reach. Collaborate with the marketing team to create and execute digital marketing campaigns, including SEO/SEM, email marketing, paid more »

software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »

and regulations and their application Excellent communication skills needed to convey complex payroll matters to all levels of employee Experience of working in a customer facing environment and providing good customer service Experience with a number of software packages including Microsoft Office, particularly Excel Experience of producing more »

to be Unrivalled in Developing People."? Role Details What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management … Kura desktop estate and deliver operational enablement utilising in-house resources. To manage highlighted security alerts and provide a robust and proactive level of service for all stakeholders. To manage and improve the overall Kura Infrastructure estate as defined by strategic parameters, focusing on consolidation, efficiency and capability enablement. more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

live in one of the following postcodes: KA1 KA2 KA3 KA4 KA7 KA8 KA9 KA10 KA11 KA12 KA13 KA20 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and … performance-based commission of £2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

Uphold GRAHAMs standards in all aftercare activities. Who You Are: Experienced in managing a wide range of construction projects. Skilled in defect resolution and customer relations. Proficient in health and safety best practices. A team player with strong leadership and communication skills. What We Offer: A permanent role in … Cover, and Life Assurance Scheme. Opportunities for personal and professional growth. Your Qualities: Demonstrated experience in construction and aftercare management. Commitment to excellence in customer service. Strong organisational and problem-solving skills. Ability to work independently and collaboratively. Join Us: This is more than just a job it's more »

manages 21 land, property and other legal registers which are a critical asset for the Scottish economy. We aim to provide the best public service for Scotland and are on a mission to make some of the oldest public land registers in the world into some of the most … modern. We are committed to providing the best service to our customers through the creation of award-winning digital services, supported by the latest in cloud and AI technology. When working at RoS we support our colleagues by offering a range of modern work policies and workspaces, as well … review and approval of changes submitted within the team. Ensuring the services, you are responsible for, remain fit for purpose in line with our customer expectations. Act as lead technical co-ordinator for major incidents for services in your remit. Develop lasting beneficial work relationships with major stakeholders and more »

This role is coveringGlasgow to Ayrshire To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products … and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities to give the customer more »

Role: At Aptia, we provide workplace pension administration services to a wide range of employers; the employees of which are our pension members. Our Customer Service Agents are the first point of contact for members and their representatives. You will work in a fast-paced, energetic team responsible … for delivering a high level of customer service and care. You will be dealing with a variety of Defined Benefit and Defined Contribution pension calls, ranging from legislative queries, investment queries, leaver regulations, retirements to bereavement calls. One of our team’s key features is a strong support … support the member on their journey, as well as escalating and expediting cases where required. Exceed member expectations by delivering a friendly and empathetic service, adapting your communication style as required to deliver a positive member experience. Demonstrate a keen willingness to support members with simple or complex queries. more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

installing Security Systems i.e. Intruder Alarms, Access Systems and CCTV. The successful engineers will install Security systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. … well-versed in the Fire and or Security field, hold a driving license, have the ability to lift and climb ladders along with excellent customer service skills. Why join us: This isn't just a job; it's a chance to be part of a high-performing team more »

group websites up to date and functional Assist in IT documentation and business processes for continual improvement Ability to liaise with external advisers and service providers Assist in the preparation of reports and service planning Requirements Two or more years experience in an IT Support role Strong customer service skills Experience with VM Ware Knowledge of Networking protocols Experience with Active Directory Experience with Microsoft Office 365 The Benefits Planned career progression Great team environment Regular off-site training excellent working environment Service level awards and incentives This is an excellent opportunity for an IT more »

Europe, Africa & America Stable company to work for who treat staff with respect Very good reputation in the market The Role of the Field Service Engineer You will be servicing, repairing and installing dental equipment in Dental labs, practices and the NHS. Products serviced will mainly be the digital … Covering Aberdeen. There will be time where you will need to go out further afield. No set KPI's - performance is managed based on customer feedback, team feedback. Position is open due to a shortage of engineers Start Date ASAP Benefits of the Field Service Engineer £30k-£38.5k … Life Insurance 28 days holiday including bank holidays 1 day extra holiday added after every 5 years served. The Ideal Person for the Field Service Engineer Candidate will need to have some dental engineering experience or have experience working with chair suction pump etc. They don't have the more »