1 to 16 of 16 Incident Management Jobs in Scotland

value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the end … to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous … roadmap for the payment service, reviewing prioritisation on a regular basis and understanding how the changes impact the overall service. About you Extensive Service Management experience Payments knowledge and experience to include industry objectives Be able to build and maintain strong relationships both internally and externally. Be an excellent more »

the environment, and compliance with relevant regulations and standards within the organisation. This position involves a combination of risk assessment, regulatory compliance, training, and incident management. PRINCIPLE DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Regulatory Compliance: Stay abreast of local, national, and international regulations pertaining to environmental health and safety, ensuring … effective occupational health service to satisfy the requirements of the business and legislation to comply with all legislative wellbeing health checks. Support in the Management of all EHS data including statistical information and incident reports etc. Environmental Management: Integrate Environmental, Social, and Governance (ESG) principles into EHS … initiatives, working to enhance the organization's sustainability performance, foster stakeholder trust, and drive long-term value creation through responsible business practices. Maintain waste management strategies to minimise environmental impact and promote sustainability initiatives within the organisation, including waste reduction, recycling programs, and proper disposal practices in compliance with more »

industry leading digital systems. In this role you will be part of our client’s digital infrastructure team, responsible for the design, build, and management of an extensive hybrid datacentre environment. This will feature an array of computer and storage platforms deployed across multiple on-premises datacentres, as well … storage platforms in the datacentre Installation, configuration and upgrading of Windows Server operating systems Using VMWare to manage server deployments Deploying and automating patch management across the server estate Managing and updating Active Directory, DNS/DHCP services Monitoring system performance and taking corrective actions Managing the backup and … recovery of servers and data Third line support duties including incident management Benefits: Discretionary bonus scheme Private healthcare Employee discounts and retail offers If this role is of interest, please apply or send your CV to jryder@headresourcing.com for a confidential chat to find out more. more »

track record of delivering new and innovative solutions. You will be part of Arnold Clarks Digital Infrastructure team, responsible for the design, build and management of an extensive hybrid datacentre infrastructure. This will feature an array of computer and storage platforms deployed across multiple on-premise datacentres, as well … storage platforms in the datacentre. Installation, configuration and upgrading of Windows Server operating systems. Using VMware to manage server deployments. Deploying and automating patch management across the server estate. Managing and updating Active Directory, DNS/DHCP services. Monitoring system performance and taking corrective actions. Managing the backup and … recovery of servers and data. Third line support duties including incident management. Essential skills and experience Experience of working at a technical level in operational duties Excellent problem solving skills Excellent knowledge of Windows operating systems A good understanding of DNS and DHCP services Experience managing accounts within Active more »

PI & SAP MAX Database. Work to assess and improve operational quality in the SAP Basis area, including: Ensure effective Error Trend Analysis and Problem Management Work in the SAP Basis team and provide technical and operational expertise Provide support for Major Incident Management and ensure timely resolution … Incidents Ensure SAP BASIS best practices are adhered to. Provide SAP BASIS technical feasibility input when required for SAP solutions. Provide capability to perform incident & problem management resolution activities as appropriate in exceptional circumstances Provide appropriate assessment of SAP OSS notes with regard to relevance forSAP operations Perform … detailed planning & project management of implementation activities for updates & patching where required Perform system health audits to validate system status & report to SAP Service Owner Perform effective Operational Reviews as required with SAP Service Owner Ensure integrity, availability & security of SAP information and systems. Main duties to be carried more »

You will work with a team of experienced individuals to provide a range of crisis management consultancy, training, exercises and response services to clients globally. As a consultant, you will manage work to be delivered to individual clients, in accordance with the agreed scope, on time, and within budget. … opportunities with current clients, and develop business with new clients. This position is located in our Aberdeen office full time. Prior experience in Emergency, Incident or Crisis response situations essential, preferably in the Energy sector. Key Tasks and Responsibilities: Responsibilities include: Creating and following up on business opportunities with … clients’ offices or facilities, Developing and delivering training courses, Designing and delivering exercises, Reviewing existing client policy, procedures and plans, Producing Emergency Response Plans, Incident Management Plans, and Crisis Management Plans, Being part of the Restrata Incident Management Team on call rota. Other examples of more »

the outcomes and results back to senior management. This role reports directly to the Head BISO and is responsible for all aspects of risk management and resilience part of the wider Cyber Security function. Providing a leading role in the business’s cyber security function programme to transparently reduce … of the design and operating effectiveness of key controls, the compliance position of the organisation. Carrying out independent reporting of organisational risk to senior management and relevant governance forums. Facilitating reporting of the effectiveness of security controls and processes. Monitoring changes to the external regulatory environment and cybersecurity threat … resulting impact to the organisation. Experience required Experience in designing Cyber Resilience strategies Technical knowledge across; Application redundancy Threat Assessment Information Risk assessment & Risk Management Incident Management Disaster Recovery Testing Expert knowledge of configuring and supporting security tools and managing activities relating to the management of more »

to a significantincident. The GOCC is also used to support Restrata training operations, and you may also be required to supporttraining. Day-to-day management of the Emergency Control Room Operators and the GOCC is the responsibility of theResponse Supervisor. Whilst on duty you will be the primary point … go the extramile in pursuit of the best outcome for the client. Demanding though it may be, the role of CRO offers exposure toincident management and HSE culture and the experience of working with multinational clients on critical projects. When not on duty or on standby, you will also … Monitor tracked of personnel worldwide. Monitor and respond to Radar Early Warning Systems Maintain a library of training and operational reference material. Assist project management and consultancy colleagues in facility upkeep and client welfare. Act as the primary point of contact for logging a client’s Restrata Platform related more »

the Sword team in the role of EUC Team Lead. This is a Lead role, ensuring that the Support Team consistently applies our Service Management processes and procedures, which are in alignment with the ITIL framework, is key to achieving our support service's KPIs while minimizing any negative … our services, meeting the ever-evolving needs of our organization. This role is based in Aberdeen, Scotland. Requirements Ensure that Support Team applies Service Management processes and procedures which align to the ITIL framework that enable the Support Service to achieve KPIs and allow for efficient growth with little … with the customer and other 3rd parties. ITIL Foundation Qualified Experience in the IT industry Experience in a service Desk and desktop environment including Incident Management, Problem Management and Change Management Excellent communication skills with all levels of staff within the organisation and customer Excellent organization more »

to meet and exceed the standards required. General Responsibilities Lead the development of the company’s technical function as an integral part of the management team. Advising the business management on matters related to food safety, legality, and quality across all operations. Developing and continually refine the Food … Safety and Quality Management Systems, aligning them with HACCP principles. Uphold compliance with company and customer standards, as well as regulatory requirements governing food safety, legality, and authenticity. Serve as the primary contact for addressing customer technical inquiries promptly and effectively. Manage and oversee customer, third-party, and industry … TACCP and VACCP teams. Final verifier of specifications, labels, barcode generation and artwork approval to ensure regulatory compliance. Testing, application and development of the incident management and product withdrawal and recall systems. Capable of using root cause analysis to drive robust preventative action plans. Trend microbiological data ensuring more »

to green-field projects as well as modernising the existing stack Support the products built through their entire life cycle, including testing, production and incident management Contribute to key technical decisions through collaboration/feedback with peers and management ensuring that decisions align with the broader organisational more »

including Power System Study, RFI Ignition Study, Lightning Risk Assessment, High Energy Electrical Equipment Risk Assessment, Ex Inspection Responsible Engineer for Asset Electrical MOCs (Management of Change) proposals Participation in the incident management team as required Travel to Offshore Platforms or remote onshore sites to provide technical more »

to-date. Provide technical support to asset TAR activities. Coach asset instrument technicians to ensure their competency and skills are continually improved. Participation in incident management team Travel to Offshore Platforms or remote onshore sites to provide technical support Support planned and unplanned outages Participation in the Asset more »

controls around critical applications ensuring their safety and well being. You'll have 1 direct report, who will be responsible for operations security, predominantly incident management. This person will be running playbooks, incident scenarios and table top exercises. As a Cyber Security Manager, you'll earn up to more »

industry leading digital systems. In this role you will be part of our client's digital infrastructure team, responsible for the design, build, and management of an extensive hybrid datacentre environment. This will feature an array of computer and storage platforms deployed across multiple on-premises datacentres, as well … storage platforms in the datacentre Installation, configuration and upgrading of Windows Server operating systems Using VMWare to manage server deployments Deploying and automating patch management across the server estate Managing and updating Active Directory, DNS/DHCP services Monitoring system performance and taking corrective actions Managing the backup and … recovery of servers and data Third line support duties including incident management Benefits: Discretionary bonus scheme Private healthcare Car Employee discounts and retail offers If this role is of interest, please apply or send your CV to (url removed) for a confidential chat to find out more. more »

Incident Manager - Glasgow, Scotland - £36,000 plus 15% plus overtime We are seeking a skilled and experienced Incident Manager to join our Network Operations Centre (NOC) team. The successful candidate will play a critical role in managing and resolving incidents, ensuring timely escalation when necessary, and optimising the … performance of our NOC operations. If you have a strong background in incident management and escalation, along with excellent communication and leadership skills, we want to hear from you. Key Responsibilities: Manage the end-to-end incident management process, including identification, prioritisation, resolution, and closure of … to stakeholders on the status of incidents and escalations. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience in incident management and escalation, preferably in a NOC environment. Strong understanding of ITIL framework and best practices for incident management. Excellent communication and more »