26 to 27 of 27 Project Delivery Jobs in Scotland with Remote Work Options

with customer and Sword Ping internal teams. Work closely with internal and external teams to supervise all aspects of service, across managed service and project delivery. Coordinate the communication and actions required for service enhancements, planned changes and service upgrades. Take ownership of high priority or escalated issues that … Facilitate risk assessments to identify, assess and mitigate the risk of service gaps. Manage customer expectations and be accountable for the quality of service delivery and customer satisfaction as per agreed contractual SLAs. Be the conduit for communications between internal and external teams, acting as escalation point when required. … Responsible for managing the workload for aligned resources. Alongside Service Delivery Manager, produce regular service reports and ensure effective controls are in place to continually evaluate our service performance, calling out any key risks or issues. Participate in service meetings and Change Advisory Board meetings, and ensure actions are more »

with customer and Sword Ping internal teams. Work closely with internal and external teams to supervise all aspects of service, across managed service and project delivery. Coordinate the communication and actions required for service enhancements, planned changes and service upgrades. Take ownership of high priority or escalated issues that … Facilitate risk assessments to identify, assess and mitigate the risk of service gaps. Manage customer expectations and be accountable for the quality of service delivery and customer satisfaction as per agreed contractual SLAs. Be the conduit for communications between internal and external teams, acting as escalation point when required. … Responsible for managing the workload for aligned resources. Alongside Service Delivery Manager, produce regular service reports and ensure effective controls are in place to continually evaluate our service performance, calling out any key risks or issues. Participate in service meetings and Change Advisory Board meetings, and ensure actions are more »