5 of 5 Qualitative Research Jobs in Scotland

full ownership of their design output. You'll be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. As a UX Designer, it'll be your role to: Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step … with a choice of prototyping software, such as Sketch/InVision/Figma/Axure/Adobe XD Balance business requirements with user needs – you'll be gathering user research and rationale to align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer Be … development teams Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers Ability to interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. More ❯

a strategic partner in transforming the customer journey through data-driven insights, voice of the customer (VoC) analysis, and cross-functional collaboration. This role blends deep analytical expertise with qualitative research and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. You will act as a catalyst for embedding customer-centric thinking … and continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and execution of qualitative and quantitative research studies (e.g., interviews, focus groups, workshops) to uncover deep insights into customer experiences, needs, pain points, and behaviours. Regularly analyse VoC data to identify trends, themes, risks, and value drivers that inform … support, and transformation teams to implement insight-led initiatives that improve customer experience and drive business results. Actively engage with senior stakeholders to understand their challenges and priorities, aligning research and analytics plans to strategic business needs. Act as an ambassador for insight-led transformation and customer-centric thinking across the organisation. Continuous Improvement & Transformation : Monitor and evaluate customer More ❯

a strategic partner in transforming the customer journey through data-driven insights, voice of the customer (VoC) analysis, and cross-functional collaboration. This role blends deep analytical expertise with qualitative research and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. You will act as a catalyst for embedding customer-centric thinking … and continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and execution of qualitative and quantitative research studies (e.g., interviews, focus groups, workshops) to uncover deep insights into customer experiences, needs, pain points, and behaviours. Regularly analyse VoC data to identify trends, themes, risks, and value drivers that inform … support, and transformation teams to implement insight-led initiatives that improve customer experience and drive business results. Actively engage with senior stakeholders to understand their challenges and priorities, aligning research and analytics plans to strategic business needs. Act as an ambassador for insight-led transformation and customer-centric thinking across the organisation. Monitor and evaluate customer experience KPIs to More ❯

Intellias Senior Product Strategist transforms insights into bold, human-centered digital experiences that drive real impact. Partnering with Product Strategy Leadership and the Design & Consultancy Director, you’ll connect research, business goals, and innovation to craft transformative products. Your work shapes experience visions, translates strategy into action, and empowers clients to deliver solutions that don’t just function—but … into direction and ideas into real-world change. Requirements: Key core skills: Creative Problem-Solving: Strong analytical and problem-solving skills to address business challenges and enhance product strategy. Research and Strategic Insights: Expertise in conducting and synthesizing user research, competitive analysis, and market benchmarks into actionable design strategies. Experience Vision & Roadmapping: Ability to create experience blueprints, define … ability to build internal partnerships Responsibilities: Strategic Development: Support Product Strategy leadership in defining and executing the product strategy, formulating long-term strategies and identifying innovative product opportunities. Conduct qualitative and quantitative research activities, including user interviews and competitive benchmarking, together with co-facilitate workshops. Synthesize insights into strategic opportunities, identifying user needs, pain points, and emerging trends. More ❯

Intellias Senior Product Strategist transforms insights into bold, human-centered digital experiences that drive real impact. Partnering with Product Strategy Leadership and the Design & Consultancy Director, you’ll connect research, business goals, and innovation to craft transformative products. Your work shapes experience visions, translates strategy into action, and empowers clients to deliver solutions that don’t just function—but … into direction and ideas into real-world change. Requirements: Key core skills: Creative Problem-Solving: Strong analytical and problem-solving skills to address business challenges and enhance product strategy. Research and Strategic Insights: Expertise in conducting and synthesizing user research, competitive analysis, and market benchmarks into actionable design strategies. Experience Vision & Roadmapping: Ability to create experience blueprints, define … ability to build internal partnerships Responsibilities: Strategic Development: Support Product Strategy leadership in defining and executing the product strategy, formulating long-term strategies and identifying innovative product opportunities. Conduct qualitative and quantitative research activities, including user interviews and competitive benchmarking, together with co-facilitate workshops. Synthesize insights into strategic opportunities, identifying user needs, pain points, and emerging trends. More ❯