Due to continued growth and success, we are looking for an enthusiastic, self-motivated, SystemSupportAnalyst to join our growing team. This customer facing role will primarily involve working in our service desk teams, providing proactive and reactive support. This role offers a great opportunity … team to handle calls and tickets in line with agreed customer SLAs. Recording of solutions to client issues through our service desk ticketing systems and knowledge base. Ensure customer system documentation is updated to reflect any changes made as part of the day-to-day operation. Essential skills … or service desk environment. Proficient in supporting Microsoft Windows Desktop Operating Systems. Microsoft/Office 365 Administration Experience. Basic Administration of Windows Server Operating Systems Cyber Security Awareness Have experience of service desk ticketing systems. Desirable skills: Networking experience, including Switching, Routing, Firewalls and Wireless technologies; Virtualisation technologies Microsoft more »
Dunfermline, Fife, United Kingdom Hybrid / WFH Options
Nigel Frank International
Job Description Brilliant opportunity to join the IT systems team with my expanding manufacturing client, based in Fife. With their Microsoft Dynamics NAV ERP solution at the heart of their business processes/IT, the company are looking to expand their team in support of a host … years. This will involve a full upgrade process of their ERP system to a new product. If you have prior experience supporting ERP business systems, and seeking a fresh challenge to build on your skills in a like minded, team environment, this could be the role for you! Role … Responsibilities Day to day support of my clients Microsoft Dynamics/ERP systems (1st/2nd line) Functional analysis of requirements for new projects/developments Install, config, testing of new system advancements SQL/SSRS reporting User training and go-live support Skills & Qualifications more »
ML1, Motherwell, North Lanarkshire, Lanarkshire, United Kingdom
Consilium Recruit
Due to significant investment, a globally recognised manufacturer has a new vacancy for an IT SystemsSupportAnalyst to join the team. Working at the European head office you will be responsible for supporting users across multiple sites and candidates are sought with proven experience … new global ERP system. Commutable from: Edinburgh, Bathgate, Glasgow, Motherwell, Falkirk, Dunfermline, Perth, Sterling. Salary: £ 42,000 - £ 50,000 p.a. + benefits Suitable for SystemsSupportAnalyst, IT SystemsAnalyst, IT Systems Manager, Business SystemsAnalyst, IT Project … Manager, IT Systems Engineer, IT Analyst. The Role Work with business leads to translate requirements & develop the appropriate reporting solutions. Resolving ERP/Reporting-related issues in a timely manner & according to business priorities. Supporting data cleansing & data migration activities. Managing interfaces to supporting systems including APS & building more »