Customer Service Jobs in Sheffield

1 to 25 of 38 Customer Service Jobs in Sheffield

Technical Team Lead

Sheffield, England, United Kingdom
Auxilion
from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide … the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full lifecycle and feeding into the wider technical team. You will be managing a team of …/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across more »
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ScienceLogic Specialist

Sheffield, England, United Kingdom
Auxilion
Management experience. Science Logic/IT operations monitoring solutions. Knowledge of Prince 2 methodology. ISTQB Foundation (CTFL) certification. ServiceNow expertise. Knowledge of ITIL v3 Service Validation & Testing. Detailed knowledge of formal management methodologies, processes, and approaches. Good demonstrable negotiating and influencing skills to deal with sensitive customer issues … deadlines. Business Competencies: To succeed in this role, you’ll need knowledge of utilising ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. more »
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NEC Housing Project Manager / Test Manager / Consultant

Sheffield, England, United Kingdom
Hybrid / WFH Options
Hays
for the successful resolution of problems. and refining our test schedule, working with the Programme Team and the Delivery Managers of each module (rents, customer services, allocations, estates etc) as lead for testing sessions; managing the execution of the test schedule, coordinate testers, guiding them through the process, and more »
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Senior Project Manager

Sheffield, England, United Kingdom
Hybrid / WFH Options
Guildhawk
our services and products. This role involves a combination of leadership, strategic and creative thinking, and hands-on project and account management to drive customer success initiatives. Key functions of the position: · Managing a portfolio of client facing products and internal R&D projects, including commercialisation strategies, cost planning … enquiries, issues and complaints in line with company policy · Staying informed about industry trends and best practices to guide the team in delivering exceptional customer service · Collaborating with Tech and Project teams to ensure successful project delivery, meeting quality standards and deadlines · Collaborating with the Sales and Business … Proven experience in a role that encompassed account management responsibilities · Proven experience fostering a positive and collaborative team environment focused on achieving and exceeding customer satisfaction and project delivery goals · Exposure to and general understanding of best practices in product management desirable · Key team KPIs and objectives monitoring · Methodical more »
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Administrator

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Pro-Found Recruitment Solutions
/Days: 8am - 5pm Monday to Friday - full time office based Salary: £26,000 Contract: Permanent Administrator Duties: Working as an effective Administrator handling customer sales/service calls by phone and online portals Creating quotes and processing orders using Microsoft Dynamics NAV Provide support to external sales … all Microsoft packages Previous use of Sage or similar accounting software in an Administrator role would be advantageous Experience of dealing with customers and customer queries Strong written and oral communication skills Maintain a professional approach and have excellent customer service skills GDPR knowledge and experience Ability more »
Employment Type: Permanent
Salary: £26,000
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Product & Process Engineer

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: We currently have permanent opportunities for Product & Process Engineers to join our Bio … for Product & Process Engineers to join the Bioresources department at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … options can offer work patterns that suit your needs. If youre an experienced operational, process based professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. If more »
Employment Type: Permanent
Posted:

Field Service Engineer

Sheffield, Yorkshire, United Kingdom
Lodestone Recruitment Ltd
Engineer. Our client is part of a global-based business who provides industrial equipment to various sectors. They are looking for a Mechanical & Electrical Service Engineer to join their growing team. In the role, you will be a key part of their customer service team. What we more »
Employment Type: Full Time
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Field Service Engineer

Sheffield, England, United Kingdom
Lodestone Recruitment Ltd
order to maximise your chances of being considered for an interview Read the complete job description below. They are looking for a Mechanical & Electrical Service Engineer to join their growing team. In the role, you will be a key part of their customer service team. What we more »
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Sales Support (German Speaking)

Sheffield, England, United Kingdom
Sue Ross Recruitment Ltd
on incoming enquiries from both new and existing accounts * Processing orders onto the inhouse system * Being a point of contact for customers, providing excellent customer service. * Proactively approaching new clients, cold calling new potential business Key Skills; * Fluent in German (written and spoken) * Preferably previous experience in sales support … Good level of IT knowledge (Microsoft, Internet etc.) * Friendly and Professional Manner, previous customer service experience Unfortunately, due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours more »
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German Educational Content Writer & Editor - (Fully Qualified Teachers)

Sheffield, England, United Kingdom
Hybrid / WFH Options
Twinkl Educational Publishing
added every day. Don't see what you need? Just ask! We make bespoke resources for our members as part of our world-class customer service promise to help those who teach . We support educators and children to get the best resources, tools and training to improve … flexible working policy with opportunities to work from home and Twinkl subscriptions After probation - company sick pay and cycle to work scheme Long term service reward - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay Our Recruitment Process more »
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IT Support Technician - Sheffield - Up to £28,000

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Nextech Group Limited
and Dynamic Work Environment Key Responsibilities - * Provide technical support to internal users, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working closely with the IT Manager across Service Desk and Project Support Skills Required - * Previous experience within an … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a more »
Employment Type: Permanent
Salary: £28,000
Posted:

Application Support (Power Apps)

Sheffield, England, United Kingdom
Auxilion
Strong understanding of data modelling and integration concepts within the Power Platform. Familiarity with Microsoft 365 and Dynamics 365 integration points. Demonstratable people and service management experience. Excellent customer service and communication skills. Development experience in other platforms or languages such as C Sharp, .Net If you … Apps, Power Automate, and Power BI. Assist the technical team in overseeing Dataverse data management for our clients. Serve as the escalation point for service, technical inquiries, issues, and escalations related to Power Platform applications. Oversee the delivery of IT support services, including incident management, problem resolution, and service request fulfilment, ensuring timely and effective resolution of issues in accordance with established service level agreements (SLAs). Lead technical power platform engineers across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Define and more »
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Internal Sales Executive

Sheffield, England, United Kingdom
Rise Technical Recruitment
a nationwide client base that you will partake in managing and liaising with. The role would best suit an individual with a sales or customer service background who is comfortable on the phone. The Role Outbound cold and warm calls Liaise with customers Monday to Friday 9am-5pm … flexible hours - can work 8am-4pm etc) The Person Excellent communication skills Target driven, highly motivated Phone sales experience desirable, customer service experience also desirable Some technical/electrical background or experience desirable. Sales, Technical, Electric, Surge, Lightning, Overnight, Protection, Training, Phone, Wholesales, Telesales, Bonuses, Sheffield, Doncaster, Barnsley … Commission, Salesperson, Electrical, Customer service, UK BBBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Matt Hawke at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment more »
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IT Service Desk Technician

Sheffield, United Kingdom
Sheffield Teaching Hospitals NHS Foundation Trust
Job summary An opportunity has arisen for two IT Service Desk Technicians to work in conjunction with the Trust's existing support teams to provide a 24 hours Service Desk cover, 7 days per week and 365 days a year, on site and on a rota basis. The … technical support for all our services with the knowledge and skills to provide first-time-fix call resolution Recording, triaging and classification of Incidents & Service Requests using the ITIL incident management process Management of High Severity Support Incidents and communication with end users relating to the availability of the … live service Desktop support and troubleshooting Liaising with 3rd party vendors and on-call teams to escalate and resolve incidents Hardware and software installations Supporting mobile devices (such as Mobile phones, tablets and laptops) Participate in projects as required These vacancies are advertised on a permanent and full time more »
Employment Type: Permanent
Salary: £25147.00 - £27596.00 a year
Posted:

Digital Manufacturing Engineer

Greater Sheffield Area, United Kingdom
Hybrid / WFH Options
NeoDyne
for candidates who Work well as part of a team. Have excellent problem solving and diagnostic skills. Can prioritise and coordinate work. Have excellent customer service, interpersonal, communication and organisational skills. Can multitask and work well under pressure. Are a strategic business thinker. Package/Benefits Competitive starting more »
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Lead Automation Engineer

Greater Sheffield Area, United Kingdom
Hybrid / WFH Options
NeoDyne
manufacturing/automation projects, including leading design, test, and integration activities. Working with a team of digital manufacturing/automation engineers delivering projects to customer sites. Developing engineering design documents, technical evaluations, and test plans for cGMP process equipment and following GAMP 5 guidelines. Providing design and approval for … for candidates who Work well as part of a team. Have excellent problem solving and diagnostic skills. Can prioritise and coordinate work. Have excellent customer service, interpersonal, communication and organisational skills. Can multitask and work well under pressure. Are a strategic business thinker. Package/Benefits Competitive starting more »
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Italian speaking Export Customer Service Coordinator

Sheffield, Yorkshire, United Kingdom
French Selection UK
FRENCH SELECTION UK Italian speaking Export Customer Service Coordinator Salary: up to £25,000 pa + benefits Location: Sheffield Ref: 2316I VIEW JOB DESCRIPTION > APPLY NOW Please visit the French Selection UK website, vacancies section, search job reference: 2316I. Applications submitted on our website will come to us more »
Employment Type: Full Time
Posted:

Field Service Engineer

Sheffield, West Yorkshire, United Kingdom
Confidential
Engineer. Our client is part of a global-based business who provides industrial equipment to various sectors. They are looking for a Mechanical & Electrical Service Engineer to join their growing team. In the role, you will be a key part of their customer service team. What we more »
Posted:

Technical Team Leader

Sheffield, Yorkshire, United Kingdom
Auxilion
from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide … the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of …/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across more »
Employment Type: Permanent
Salary: GBP 46,000 Annual
Posted:

Tooling & Automation Specialist

Sheffield, Yorkshire, United Kingdom
Auxilion
Management experience. Science Logic/IT operations monitoring solutions. Knowledge of Prince 2 methodology. ISTQB Foundation (CTFL) certification. ServiceNow expertise. Knowledge of ITIL v3 Service Validation & Testing. Detailed knowledge of formal management methodologies, processes, and approaches. Good demonstrable negotiating and influencing skills to deal with sensitive customer issues … deadlines. Business Competencies: To succeed in this role, you'll need knowledge of utilising ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

Trainee Field Service Engineer, Medical X-Ray Imaging Systems

Sheffield, South Yorkshire, Yorkshire, United Kingdom
TRS Consulting
Junior Field Service Engineer, Medical X-Ray Imaging Systems Basic Salary £25,000 to £26,000 Overtime Car Allowance Excellent benefits package - After three years your basic salary will be circa £35,000 and after five years your basic salary will rise again substantially - **Excellent opportunities for a Trainee … Field Service Engineer to join a market leader in sophisticated medical imaging systems, offering first class opportunities for career development** The Role - Trainee Field Service Engineer, Medical X-Ray Imaging Systems Following expansion, they seek to recruit a customer focused and technically motivated Trainee Field Service Engineer responsible for assisting in the service, repair and maintenance of their range of highly advanced CT and x-ray systems. Your Background - Trainee Field Service Engineer, Medical X-Ray Imaging Systems To be considered for this exciting role, you must have: A degree, HND, HNC or more »
Employment Type: Permanent
Salary: £24,000
Posted:

Dual Fuel Engineer / Smart Meter Engineer

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »
Employment Type: Permanent
Salary: £40,000
Posted:

Project Delivery Manager

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Guinness Partnership
contract management with external and internal contractor organisations delivering multi discipline projects to achieve value for money and quality. Proven experience of providing excellent customer service. Excellent project management skills. Good knowledge of building construction and repair techniques, building safety and retrofit to current legislation and regulations. Experience of … services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Admissions and Widening Participation Representative Associat

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Fairfield School of Business
Widening Participation Representative Associate on a Full-time, permanent basis. Responsibilities (Not limited to): Provide information, advice & guidance to prospective students. Provide excellent sales & customer service. Support applicants through the admissions & enrolment process. Respond to online, email, telephone and face-to-face applicant queries. Conduct academic interviews & invigilate exams. … applicant documents. Support the Admissions Team with the daily administrative running of the extremely busy Admissions Office. Other duties will be assigned. Requirements: Excellent customer service skills Ability to work under pressure, to meet targets and deadlines Be available to attend regular open days on some weekends and more »
Employment Type: Permanent
Salary: £24,000
Posted:

Field Service Engineer

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Lodestone Recruitment Ltd
Engineer. Our client is part of a global-based business who provides industrial equipment to various sectors. They are looking for a Mechanical & Electrical Service Engineer to join their growing team. In the role, you will be a key part of their customer service team. What we … of pneumatic systems and solenoids Knowledge of risk assessment, method statements, and CDM regulations (2015) Valid UK driving license Responsibilities of the role: Attending customer sites for servicing and repairs, alongside installations Provide detailed and accurate reports on the condition of the customers equipment To visit customer sites … maximise sales opportunities and business objectives. What you'll get in return: Salary of £33k 25 days holiday plus stats (increasing to 30 with service) Company vehicle Employment assistance programme Pension scheme Annual bonus This ispermanent position going straight onto the books of the company. To apply for this more »
Employment Type: Permanent
Salary: £30,000
Posted:
Customer Service
Sheffield
10th Percentile
£22,710
25th Percentile
£26,500
Median
£32,500
75th Percentile
£43,000
90th Percentile
£46,000