ENGINEER: You'll be responsible for: Delivering outstanding customer service through proactive communication. Efficiently managing incidents, changes, and information requests in ServiceNow. Troubleshooting our LAN and WAN product and service portfolio. Following internal processes to deliver and satisfy customer requests You'll need to really know your stuff, so it … focused Telco, Data Centre, or IT service environment. Networking qualification like CCNA or a relevant degree. At least 24 months of specialist experience in LAN, WAN, or WLAN (CCNA or equivalent hands-on experience). Comfortable with 'shift' work. BPSS, SC, and other clearances are required for this role. The more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Convergence Group Ltd
s a culture of innovation, not conservatism. It's Not What We Do, It's How We Do It: We specialize in complex WAN, LAN, WIFI, and Security solutions, but that's not what sets us apart. It's the way we're doing it that's revolutionary. We're more »
s a culture of innovation, not conservatism. It's Not What We Do, It's How We Do It: We specialize in complex WAN, LAN, WIFI, and Security solutions, but that's not what sets us apart. It's the way we're doing it that's revolutionary. We're more »
s a culture of innovation and growth. It's Not What We Do, It's How We Do It: We specialise in complex WAN, LAN, WIFI, and Security solutions, but that's not what sets us apart. It's the way we're doing it that's revolutionary. We're more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Convergence Group Ltd
s a culture of innovation, not conservatism. It's Not What We Do, It's How We Do It: We specialize in complex WAN, LAN, WIFI, and Security solutions, but that's not what sets us apart. It's the way we're doing it that's revolutionary. We're more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Convergence Group Ltd
s a culture of innovation and growth. It's Not What We Do, It's How We Do It: We specialise in complex WAN, LAN, WIFI, and Security solutions, but that's not what sets us apart. It's the way we're doing it that's revolutionary. We're more »
technology Excellent problem-solving and troubleshooting skills Good understanding of IP Networking, WAN technologies and Network security Hands on experience in, implementing and supporting LAN/WAN network equipment, network protocols and communication standards (Cisco & Juniper) Desirable Skills Good knowledge of Firewalls (Juniper, Checkpoint, Cisco ASA or FortiGate) Familiarity with more »
daily overseeing networking incidents and issues plus configurations in network infrastructure. The ideal candidate will have prior experience in Cisco Routing and Switching Environment LAN & WAN. Below are some of the core requirements - CCNA certified - Troubleshooting skills for Cisco Environment in quick time - Strong knowledge of Wireless Technology autonomous and … lightweight - Excellent in Cisco Routing and Switching environment LAN & WAN - Knowledge of cabling and various modules (Ethernet and Fiber) - Excellent Communication skills This is a fully onsite role in Solihull for an initial 3-month contract. For this position you will be rewarded with £280 per day inside IR35 for more »
