1 to 3 of 3 Management Information System Jobs in Solihull

and reaching SLA compliance. Managing transition to operations and taking ownership of the services, partners and managed service vendors. Key Responsibilities: Service Delivery Management Manage the day to day effective operations of the systems Problem, Availability, Incident and Service Level Management, Change Management Manage … an effective and efficient Service Desk driving Continual Service Improvement and Customer Satisfaction Partner and Supplier Management Strategically plan for the future Provide the infrastructure for business growth Skills & Attributes: Incident Management Problem solving and attention to detail Ability to make decisions responsibly after gathering all … work independently when required Ability to liaise and influence all levels of management and work with other departments Hands on experience of system and platform troubleshooting Service Level Management Experience in interpreting the applicability of local, national and global laws/regulations and guidelines to more »

new software and hardware and ensure latest software upgrades are implemented Manage Apple, Android and Windows devices using either onsite or cloud-based management systems Maintain user identities in onsite or cloud-based management systems. Provision devices with operating systems, software and configuration profiles Set up … data projectors, interactive smartboards, sound systems and other specialist equipment, ensuring that systems are ready for use and operating safely and correctly Training Information communications technician Level 3. Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been … can contact as and when you need to access support on a wide range of personal or professional issues. Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week All details will be confirmed upon interview. Expected Duration 16 Months Positions Available 1 Closing Date more »

+ Excellent benefits Location - Solihull/Hybrid Role purpose: This is a combined operational based position operating within the IT Service Management team. Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success … of the role. To support the IT Change & Configuration Management function to help reduce risk, improve implementations, record CI's, and effect system changes smoothly. Key Responsibilities: Maintain clear and effective communication and serve as an escalation point of contact with the primary focus on driving change … workflow. Ongoing co-ordination with project and operational based teams for Change deployment. Maintain IT Change & Configuration management documentation on a regular basis and be accountable for the quality and completeness. for example, Post Implementation Reviews, presentations, procedural docs and change and/or release schedules. Communicate (and more »