1 to 1 of 1 Remote Monitoring and Management Jobs in Somerset with Remote Work Options

in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: Provide remote Technical … Support with occasional customer visits Provide assistance by phone, email and/or using a ticket management system Update the internal knowledgebase with issue resolution details Mentor and assist junior team members Skills & Experience Good communication, documentation and customer service skills Experience of supporting the following: Microsoft server operating systems … Microsoft Exchange Microsoft Active Directory VMware and/or Microsoft Hyper-V (VMware preferred) Microsoft Office 365 Veeam Backup & Replication Microsoft Windows Desktop Operating Systems Experience of working in a busy MSP environment Experience of configuring and supporting network devices such as Firewalls and Switches Good understanding of principles of more »