Radstock, Somerset, South West, United Kingdom Hybrid / WFH Options
Bighams Limited
IT service. This will involve ensuring that all logged calls, service requests, change requests, hardware requests are completed by you and meeting the contracted SLA's. The role holder will also need to use ServiceDesk incident management tools to actively complete, respond and resolve Bighams IT assigned tickets, interact with more »
Avon & Wiltshire Mental Health Partnership NHS Trust
management and identifying fault patterns Desirable Experience working in a fast paced environment Experience with NHS systems and processes Experience working to deadline/SLA's Communication Essential Written and verbal communications Administrative and organisational skills Customer focused Team focused Desirable Ability to write and maintain procedures/knowledge base more »
implement technology solutions to enhance performance. Lead and manage the internal IT team and third-party vendors. Oversee IT Service Desk operations and ensure SLA compliance. Handle requirements assessments, RFPs for new technologies, solutions, and partners. Control changes to IT systems to minimize disruption. Maintain accurate inventory of IT assets more »
Yeovil, England, United Kingdom Hybrid / WFH Options
Education Horizons
the client. Calls upon the expertise of support team colleagues to provide assistance when required to ensure cases continue to progress in line with SLA commitments. Escalates issues and blockages to line manager promptly. Communicates updates to customers in a clear and timely manner. Educates and provides recommendations to clients more »
Bristol, Somerset, United Kingdom Hybrid / WFH Options
Alexander Mann Solutions - Public Sector Resourcing
through life management of architecture systems and Change Management tools, preferably APQC BPF Demonstrable knowledge of AS/EN9100/ISO 9001 and IAQG SLA Frameworks and experience of Quality Management Systems/process approach Experience in system creation and development Understanding of information processing and fundamentals/best practices more »
BSC Education, Indemnity House, 7 Chatham Street, Manchester, England
BSC EDUCATION LIMITED
and procedures and UKVI regulations Complete all relevant documentation, pre departure checks and interviews as required Ensure that applications are processed within the agreed SLA period and that students, their influencers and agents are provided with relevant information in a timely manner Ensure quality data is recorded onto the BSC more »
solved or escalated to the correct members of the IT team. You will be required to be aware of and stick to the ServiceLevelAgreement and ensure that you do all in your power to meet these service levels. The successful Network Field Engineer will have experience in some more »
research activities. You will receive training with a view to supporting departmental activity in a range of disciplines including: - Laser Cutting - 3D Printing - FDM, SLA and Polyjet - 3D Scanning - CAD Design using both 3D and 2D packages Support will be provided by the existing technical team to build your skills more »
networking architectures from scratch. Skilled in managing and optimising databases at scale. (MongoDB) Build robust observability platforms, mitigates alert fatigue, and understands SLO/SLA concepts. Proficient with Terraform with ability to Automate infrastructure provisioning and deployment processes. Proven experience responding to and resolving incidents, focusing on prevention. Experienced with more »
research activities. You will receive training with a view to supporting departmental activity in a range of disciplines including: - Laser Cutting - 3D Printing - FDM, SLA and Polyjet - 3D Scanning - CAD Design using both 3D and 2D packages Support will be provided by the existing technical team to build your skills more »
