Visualfiles Support Analyst/Legal Support Analyst
- Hiring Organisation
- DGH Recruitment
- Location
- Taunton, Somerset, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
Support Analyst Responsibilities and Duties: * Develop, maintain, and troubleshoot Visualfiles workflows, templates, and automation processes. * Design, prepare, and manage business reports and dashboards using SQL, Power BI, and Excel. * Provide day-to-day IT support to users, including hardware, software, and application troubleshooting. * Deliver onboarding and refresher training for staff … Experience delivering system training to individuals and groups. * Highly organised, self-motivated, and able to manage multiple priorities effectively. Desirable Skills & Experience * Proficiency in SQL for data extraction, analysis, and reporting. * Familiarity with SOS Practice Manager or similar legal practice management systems. * Previous experience in a legal or professional services ...