1 to 14 of 14 Customer Retention Jobs in the South East with Remote Work Options

We’re recruiting a Customer Retention Specialist to join our innovative and successful team, based in Worthing (West Sussex). We are Prosperon: an award-winning IT Operations Management company with ambitious plans for growth…. Salary range: £24,000 – £28,000 basic salary, dependent on experience. … Plus on target earnings (commission) £17k uncapped Full time role Hybrid working - 3 days in the office, 2 days working from home The Customer Retention Specialist manages contract maintenance renewal with existing customers and explores new business opportunities in collaboration with Account Managers in our Sales Team. … With a helpful and professional telephone manner, the Customer Retention Specialist is tasked with calling existing customers to secure the contract maintenance renewal of that customer. Target driven and customer focused, they will build and maintain relationships with customers through regular contact by email and phone. more »

re currently recruiting for the Senior CRM Specialist role to be responsible for delivering best practice in CRM and Loyalty by developing and managing customer retention activity. You will use data-driven insights to develop the CRM strategy and roadmap working closely with the Commercial Director to … to optimize open rates, click-through rates, and conversion. · Loyalty Program Enhancement: Assess and enhance the effectiveness of our existing loyalty program to increase customer engagement and retention. Develop innovative loyalty initiatives and rewards that align with our customers' values and expectations. Work closely with data analytics to segment … the customer base and personalize loyalty rewards and communications. Monitor industry trends and competitor loyalty strategies to ensure our program remains competitive and appealing. · Retention Rate Improvement: Implement targeted retention strategies to reduce churn and increase customer lifetime value. Utilize CRM tools to create more »

roadmap, working closely with cross-functional teams to define product requirements, prioritise features, and drive product development initiatives that align with business goals and customer needs Ecommerce Strategy: Develop and execute a strategic roadmap for ecommerce growth, including sales targets, customer acquisition, retention, and optimisation of … shopping experience Digital Transformation: Lead the digital transformation initiatives, driving innovation and leveraging technology to enhance business processes, improve operational efficiency, and deliver superior customer experiences Customer Experience (CX): Lead efforts to enhance the online customer experience, ensuring a seamless and user-friendly ecommerce platform that meets … the needs and preferences of our target audience. Implement CX strategies to improve customer satisfaction, loyalty, and retention Analytics and Reporting: Utilise web analytics tools to track key performance metrics, analyse trends, and generate actionable insights to inform decision-making and drive continuous improvement Ecommerce Technology: Evaluate more »

FRENCH SELECTION (FS) German speaking Customer Account Coordinator Location: Watford Hybrid Working Available Salary: circa £ 30,000 per annum plus benefits Ref: 8124ACG To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8124ACG The Company: A well-established … be the point of contact for customers and maintain successful client relations. The Role: - To maintain long-lasting successful relations with customers to increase customer retention - To address customer concerns and find solutions to increase satisfaction - To work with internal departments and act as a liaison … for the customer - To make customer aware of product portfolio and identify opportunities for additional sales - To monitor customer spending pattern and provide recommendations accordingly - To contact dormant accounts and find solutions to encourage re-activation The Candidate: - Fluent in German (written and spoken) - Essential - Previous experience more »

organised professional with a passion for delivering impactful content through email channels and optimising display ad campaigns. You will contribute to the enhancement of customer relationships and engagement through strategic email and display marketing efforts. We offer a salary of approximately £25,000 per annum, dependant on experience. More … and deploy targeted email content, including newsletters, promotions, and lifecycle campaigns. Implement audience segmentation strategies and personalisation techniques to deliver tailored content to different customer segments. Leverage customer data to optimise email targeting and messaging. Develop and maintain automated email programmes, including drip campaigns and customer onboarding … sequences. Optimise automation workflows to enhance customer engagement and retention. Collaborate with the Senior Retention Marketing Specialist to manage display advertising campaigns. Optimise ad placements, creative assets, and targeting to maximize visibility and engagement. Conduct A/B testing on email content and display ad elements to more »

team, you’ll be working with several internal and client-based teams, helping to develop models, tools, and algorithmic models, to help aid in customer retention, engagement, and much more. The firm is beginning to use Machine Learning and AI within the role, so the ideal candidate more »

Oracle Responsys Marketing Cloud expert. To provide innovative solutions to our clients’ business needs by delivering and assisting in managing all stages of a customer project including demonstrations, design, development and implementation of the Oracle applications in which we specialise. Additionally, to play a leadership/guiding role to … Performing a senior technical role, guiding Consultants and client personnel on best- practice techniques; Performing a team leader role, leading and managing teams on customer projects; Coaches more junior consultants in the company’s delivery approach and standards; Designing and architecting solutions,consisting of but not limited to: Conducting … user experience focusedworkshops with customers Leading workshops and client meetings to understand the Business Requirements where further detail is needed; Eliciting and challenging the customer’s Business Requirements and potentially supporting the documentation of these requirements; Leading solution designs, describing how the Oracle application, or a module of the more »

team, you’ll be working with several internal and client-based teams, helping to develop models, tools, and algorithmic models, to help aid in customer retention, engagement, and much more. The firm has some projects to automate in AI and then within 3-6 months will have more »

the overarching marketing strategy through digital and performance marketing tactics and deliver initiatives that meet ROI expectations Proactively contribute to both acquisition and existing customer retention strategies in order to deliver the required growth Report weekly, monthly and annually on web marketing KPIs Ideal Candidate This brilliant more »

Acquisition Manager to join the team! THE COMPANY This company is looking for someone to drive the growth and profitability of their brands including customer acquisition and retention, and take their digital customer acquisitions to the next level. THE ROLE Manage performance marketing channels such as more »

thrive. Role Overview and Features: The Head of CRM will lead the charge in establishing our client's CRM function, driving strategies to enhance customer engagement, retention, and revenue growth. You'll collaborate with cross-functional teams to craft and implement integrated CRM strategies aligned with business … objectives. Harnessing the power of customer data, you'll optimize CRM systems, drive data-driven marketing campaigns, and identify new business opportunities. Essential Skills: 5+ years CRM experience in a fast paced, high volume B2C industry. Proven track record of boosting engagement & revenue metrics. Strategic thinker with deep analytical more »

CRM strategy built for longevity, in line with the company’s brand goals. You'll play an integral part in getting to know our customer to elevate, shape and personalise their LK Bennett experience. You’ll have a strong focus on maximising customer acquisition and retention … of ESP platform. Experience in Loyalty is a bonus. Excellent analytical skills with the ability to interpret data to deliver change and measurable results. Customer centric approach – a solid understanding of audience segmentation and lifecycle. Must be confident in collaborating, presenting and leading conversations across the business. A challenger more »

Position Overview Analytics Consultants act as trusted advisors to our clients across the region and have responsibility for managing the associated client relationships. Consultants look to develop deep linkages with our clients and help clients make best usage of our more »

will identify opportunities to up-sell products and services, meeting agreed revenue targets. You will be working closely with internal teams to ensure high customer satisfaction and retention, conducting regular business reviews and provide advice on best practices! Sounds interesting...what are they looking for?? .. Skills and … Experience: Proven experience as an Key Account Manager or a similar role Track record of achieving revenue and retention targets. Excellent communication skills. Strong problem-solving abilities.If this is for you then you should apply today! If you know someone else who may be suitable, please pass on more »