26 to 44 of 44 ITIL Jobs in the South East with Remote Work Options

searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Main Duties: Liaise with customers via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line IT issues, working in … accordance to SLA's, quality standards and ITIL best practices Hardware and software support for laptops and desktops, including onsite laptop repairs Provide remote support on Printer, Wi-Fi and Interactive Audio-Visual equipment Provide 1st line support and triage tickets to 2nd & 3rd line support teams Liaise with 3rd … a strong focus on first time fixes Key Skills & Competencies: Experience of working in a 1st line IT role Experience of working in an ITIL v3 and v4 environment and contributing to the continual service improvement culture Experience of using an ITSM tool Experience of Active Directory users and computers more »

Logging cases and following up Front End - JavaScript, CSS, XML and ReactJS or Angular JS is a Nice to have XML De-bugging issues ITIL Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered more »

of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance (including tax more »

of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance (including tax more »

Business Reporter IFS development - PL/SQL Business analysis, stakeholder management, research & presentations Liaising with finance department identify pain points Agile, PM, Prince2, ITSM, ITIL experience and certifications desirable In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when more »

development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of ITIL Familiar with Agile/Waterfall Excellent written & verbal communication skills Desirable; ServiceNow certification Experience of other ServiceNow modules/applications (CSM/HRSD/FSM more »

integration include: APIs, SSO, SAML, SSL, Web services, LDAP, JDBC, REST, SCP and FTPS is desirable Experience of IT methodologies and processes such as ITIL, agile, scrum, DevOps, change/release management is desirable Extensive implementation of core processes, Incident, Problem, Change, Service Catalogue, Request & CMDB is desirable Service Now more »

Administration in a hybrid cloud environment MS Azure, O365 VMware vSphere/VMware Cloud Director, Microsoft Configuration Manager and Endpoint Manager PowerShell scripting ITIL Networking Fundamentals - Palo Alto and Cisco Bonus extra skills include: MS Defender/MS Defender for Cloud TenableVulnerability Management, or other Vulnerability Management tool Knowledge of more »

Desk, Incident Management and other Service Management processes and functions). - Expertise in the use of Service Management processes and best practice such as ITIL; qualified to ITIL Foundation level (minimum). - Supplier management experience gained in an outsource or SIAM partnership. - The ability to leverage strong Stakeholder and Supplier more »

SQL and database structures Proven BI development experience with ServiceNow expertise Familiarity with relational databases Proficiency in data modeling and reporting tools Certifications (preferred): ITIL, ITSM, V3, SCRUM, PMP Candidates must be UK based and have the right to work in the UK without any restrictions. If you are interested more »

as routers, physical and virtual server environments. -Understanding the needs of secure IT environments, backup and patch processes and change control process. -Awareness of ITIL principles and best practice and the continuous improvement cycle. -Ability and confidence to build relationships across all levels of the business. -Excellent telephone manner and more »

contract. My client, a leading supplier to the Nuclear energy industry, is seeking a highly skilled Senior Service Designer with a strong background in ITIL service management to join their Digital Workplace Programme. The successful candidate will play a key role in designing and developing service management processes that align … with the ITIL framework, ensuring their IT services meet business needs in a cost-effective, resilient, and reliable manner. Responsibilities and Duties: Design IT services in accordance with ITIL guidelines for the Digital Workplace Programme. Collaborate with IT architects, project managers, and other stakeholders to ensure a comprehensive approach to … accessible and inclusive, adhering to best practices and regulatory standards. Conduct evaluations of service designs and recommend improvements. Facilitate workshops and training sessions on ITIL service design practices. Maintain up-to-date documentation of service design processes. Qualifications: Proven experience in IT service design with a strong understanding of the more »

following areas: SRE/CloudSecurity/application support/IT operations/infrastructure/software development/DevOps. Experience working within both Agile and ITIL frameworks. Experience working with DevOps/DevSecOps principals and concepts such as CI/CD and IaC. Experience of SRE environments and processes specifically in more »

IT Controls Analyst - IT Security Analyst - GRC. £50k + £5.6k Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - Flexible. Hampshire. Permanent. T6/MN/18678. The IT Controls Analyst will manage IT Controls & IT Risk Management - GRC. more »

following areas: SRE/Security/application support/IT operations/infrastructure/software development/DevOps. Experience working within both Agile and ITIL frameworks. Experience working with DevOps/DevSecOps principals and concepts such as CI/CD and IaC. Experience of SRE environments and processes specifically in more »

and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of Active Directory, MS exchange, Office 365, Windows 10/11, VPN Familiarity with basic networking more »

manage Microsoft Azure and Google Cloud platforms. Experience in network installation and configuration with a focus on security. Familiarity with working in Cyber Essentials, ITIL, and ISO environments. Confidence using monitoring tools to create, manage, and action alerts. Experience with Azure AD environment, including products like RMM, Azure, Cloud Networking more »

of degree-level education or equivalent and a clean driving license. PMP/Prince2/Agile qualifications and experience preferred, along with knowledge of ITIL service management principles and Microsoft Projects. This job requires creating and executing project work plans, fostering communication, and ensuring project standards are enforced while minimising more »

Application Support experience is essential. Strong experience of working with production iSeries environments. Pervious experience supporting applications in a financial services environment is desirable. ITIL Foundation Certification is desireable This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training. more »