and compliance with the IT standards with solid understanding of data analysis, budgeting, and business operations for the UK and European countries. Certifications in ITIL, Cisco, Microsoft, or similar credentials Superior analytical and problem-solving capabilities. Excellent organizational and leadership skills, with the ability to manage teams and stakeholders for more »
with problem solving involving hardware, involving hardware, software, and networks. Certification requirements Preferred MCP/MSCE/MSCA or HDI CSS or Cisco certification ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred Education requirements Total: 3-4 years of university education post more »
and motivated individual to join our implementation team, actively participating in the green-field deployment of the platform. This initiative involves the utilisation of ITIL b... APCT1_UKTJ more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
X4 Technology
P6 Experience of working with digital transformation projects - ideally within Public Sector, Gov or Defence environments would be ideal Agile/Scrum/Waterfall ITIL If this role is of interest, please apply now with an updated CV. more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Click Recruitment
An element of application support is also required. Suggest system and process improvements, whilst taking a risk-based approach to system changes in an ITIL environment. Participate in SCRUMs, Retrospectives and Peer reviews. Working with Business Analysts, Architects and QC together with own initiative to produce quality code with good more »
Reading, England, United Kingdom Hybrid / WFH Options
Project People
and security audit practices Experience with using common information security management frameworks, such as NIST, PCI, GDPR, ISO Series, OWASPp the IT InfrastructureLibrary (ITIL), the ISF Standards of Good Practice (SoGP) and ISACA’s Control Objectives for Information and related Technology (COBIT) frameworks. Proven expertise and experience in one more »
or skill-based routing, manage technician queues, and ensure adherence to service level agreements (SLAs). Develop and implement efficient workflows that align with ITIL best practices, including incident escalation procedures, change management processes, and knowledge base maintenance. Assist technicians in tackling complex customer issues by leveraging your own technical … Proven leadership and team management skills with a focus on IT service delivery. Strong understanding of IT service desk best practices, ITSM methodologies (e.g., ITIL v4), and incident management frameworks. In-depth knowledge of ticketing systems and performance management tools. Experience working in a fast-paced, customer-centric environment. Excellent more »
of available products (laptops, cell phones and peripherals). Good verbal and written communication, specifically dealing with stakeholders at all levels. Good knowledge of ITIL framework and best practices, Compliance Management. Good Knowledge about Purchase Orders. Good Knowledge of end-to-end IT Asset Management and IT hardware/SIM more »
Support and Mentoring Team as per project needs on Technical tools, Operational Processes & Procedures. Defining new process and procedure for operations. Strong Process knowledge ITIL V-3, along with experience in certification of IT & Security certifications like ISO 20/27 K Certifications etc. Ensure and develop relationship with customers … of the team and work closely with Architects and SMEs Mandatory Skills and Certification: Working knowledge and understanding of Service Management tools. Understanding of ITIL framework Extensive Experience of EUC & Service Desk and Onsite manager experience. Strong Leadership, People & Customer relationship skills and drive to push things within and outside more »
Hampshire, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
IT Controls Analyst - IT Security Analyst - GRC. Permanent. T6/MN/18678. £50k + £5.6k Car Allowance + 5% Bonus + Benefits Package. 📍 Hybrid Working - Flexible. Hampshire. The IT Controls Analyst will manage IT Controls & IT Risk Management - GRC. more »
Working with the Business Analysts, System Admins and Product Owners to help deliver user stories required for the IAM team. Gaining an understanding of ITIL and the assorted business processes supported in ServiceNow from an Identity & Access Management perspective Reporting into the Identity and Access Management function, you’ll be … unsure of the solution – the team are more than happy to help Sailpoint experience would be great, but training will be given Understanding of ITIL and the assorted business processes supported in ServiceNow from an Identity & Access management perspective Additional Information When you commit to Legal & General, we’ll commit more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance (including tax more »
and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels Drive Service Management best-practice and ITIL process compliance across the business Drive continuous service improvement Planning and execution of customer site deployments from build, through go-live and into operational support … and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. Awareness of ITIL Change and Release Management As an Employee you will benefit from: Flexible benefits including, private medical and health insurance, basic cover paid by employer Free more »
Excellent customer service skills Strong and confident presentation skills Professional verbal and written communication skills Strong SCCM 2012 knowledge DESIRABLE SKILLS/QUALIFICATIONS: ServiceNow ITIL Foundation Application virtualization (Microsoft APP-V) Fundamental knowledge across Windows Operating Systems MS SCCM 2012 As an Employee you will benefit from: Flexible benefits including more »
Aldermaston, Berkshire, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance (including tax more »
and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels Drive Service Management best-practice and ITIL process compliance across the business Drive continuous service improvement Planning and execution of customer site deployments from build, through go-live and into operational support … and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. Awareness of ITIL Change and Release Management As an Employee you will benefit from: Flexible benefits including, private medical and health insurance, basic cover paid by employer Free more »
deliver excellent customer service. Work efficiently and productively to achieve and exceed SLAs, KPIs and profitability targets. Your previous experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration Strong knowledge and understanding of Group Policy Strong general networking skills (CLI, Subnetting, NAT) Good understanding of more »
experience should include: * First and/or second line support in an enterprise/Cloud based environment * Telecommunications systems experience (telephony/Radio integration) * ITIL processes in support environment * Incident management and resolution * Microsoft operating platforms, including Microsoft cloud-based services. * Microsoft SQL Server deployment and management * WAN/LAN … hardware, configuration and management. * Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally. ITIL processes in support environment * Virtualisation (eg VMware) and Enterprise storage (eg Netapp, Dell & Fujitsu) Technologies: MS Server 2012/2016/2019, Linux, Active Directory, Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java more »
Hardware Support (Dell, HP and Lenovo) RMM tools A full driving licence Desirable Skills: Degree educated At least one years in a similar role ITIL foundation Benefits: For the successful candidate my client offer excellent opportunities for career development and fully funded training and exams, life insurance, company pension and more »
SKILLS/QUALIFICATIONS: • Azure Cloud/Oracle Cloud • Left Hand Storage • EMC Networker/Unity • HPe 3PAR, SAN, MSA and StoreOnce • Project Management experience • ITIL Foundation and Transition • Skilled CCNA/CCNP • Linux knowledge and understanding If you have the skills required, please apply now more »
in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous roles. more »
Experience Substantial experience working within a multi-national organization with relevant leadership experience in infrastructure & operations management of internal resources and outsourced service providers. ITIL (minimum Foundation). Prince 2 or equivalent. Managing a multi-million pound Budget (OPEX/CAPEX). Analytical thinking skills. To have a thorough understanding more »
Basingstoke, Hampshire, South East, United Kingdom
Spectrum IT Recruitment
work independently and in support of other teams. Strong team player with the ability to work collaboratively across the organisation. Experience working in an ITIL environment, ideally with an ITIL Foundation qualification Understanding of stakeholder management principles. Creative problem-solver with the ability to drive change to completion and overcome more »
t bring the experience don’t be put off, see them as areas you will gain exposure to and learn about. We utilise an ITIL based service management tool for ticket management, so previous experience of ITIL would be great, as would Sharepoint On-line (365). We have a more »
Documenting configuration and developing user support materials Networking, IP schema and associated aspects Key skills we would like to see (Desirable) Relevant qualifications (Microsoft, ITIL) Experience of Microsoft O365 management Experience of an ISO27001/Cyber Essentials Plus environment Location : Leatherhead, Surrey (office based role) Contract: Full Time, Permanent Salary more »