1 to 1 of 1 NOC Engineer Jobs in the South East

Network Operations looks after the customer network and is responsible for maintaining both the physical and logical services to our customers, reporting to the NOC Manager we’re a lean and efficient team who utilise peer reviewed process and supported tools and documentation to keep our customers network live … we form strong bonds to ensure success not only for the company, but for the individual members of our team. The role of the NOC Engineer will be to ensure the healthy running of our LAN/WAN via reactive 1st line fault resolution, for example, customer … will be responsible for owning technical cases escalated from our Triage team, liaising with technicians and customers to ensure speedy resolutions within SLA. The NOC works on a shift basis covering working Monday – Friday 7am to 9pm. Saturdays & Sundays (including Bank Holidays) 10am to 5pm. There is also an more »