System Support Engineer
Leatherhead, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
KBR Inc
as the initial point of contact for the customer, supply chain and internal teams for all queries relating to the system (primarily Concept and SharePoint), business processes, reporting and change requests. You will be required to log and triage queries acting as 1st line support with development into 2nd … managing support tickets to resolution or escalation. Desirable: Systems, Business Administration or Engineering or equivalent. Experience supporting CAFM systems – ideally Concept Evolution. Experience of SharePoint and associated tools. Familiarity with ITIL practices – ideally ITIL version 4. Full, clean driving licence. Experience of integration and implementation of complimentary IT tools more »
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