1 to 2 of 2 Technical Support Engineer Jobs in South London

Hotline Technical Support Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures … that Hikvision business performance and reputation are healthy to help create sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel … supported and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating to customers and support tickets more »

Technical Support Engineer - Based in Sutton £30000-£40000 + Benefits Leading IT Managed Service Provider are looking for a Technical Support Engineer to join the team and work a wide range of private and public clients across the South-East. This role would suit … a Technical Support Engineer with extensive knowledge of the IT market and someone who us currently at 2nd or 3rd line level. Skills required for The Technical Support Engineer 5+ years' experience in Networking and Microsoft packages offering virtual support on servers, workstations … hold some Microsoft qualifications such as (MCP/MCTS/MCSA/MCSE) and be comfortable speaking to clients at all levels offering expert technical guidance in a calm and succinct manner. Technical knowledge to include Windows Server (Apply online only), Firewall and Switches, Microsoft 365. Full driving more »