Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE: 2ndLineSupport Engineer SALARY: £26,000 - £32,400 BENEFITS: 32 days holiday (including bank holidays), Private medical Insurance, Pension Scheme + More LOCATION: Exeter/Hybrid (3 days in 2 days at home) Our client is looking for a 2ndLineSupport Engineer to join an existing team of engineers. As a 2ndLine Engineer, you should be a good communicator who is friendly, patient, and happy engaging with customers of all levels while demonstrating professionalism. This is combined with a strong technical background … and knowledge necessary for the delivery of 1st to 2ndLine support. JOB SPECIFICATION: 2ndLineSupport Engineer You will prioritise and manage workload effectivity, ensuring customer satisfaction and meeting Service Level Agreements as well as meeting individual and team KPI's more »
Cheltenham, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
SecondLine IT Support Engineer SecondLine IT Support Engineer - Up to £29,000 + Benefits. Hybrid - Cheltenham Monday - Friday A chance to join an established technical support provider with a growing client base. About the Client: Our client is … an established provider of managed IT Support with a large, growing, and diverse client base across the Southwest. They offer excellent progression opportunity and a chance to learn by working alongside established, accomplished industry professionals. They also offer a hybrid working model, allowing Engineers to enjoy the perks … L3 Engineers when it comes to escalating more complex technical problems. SecondLine IT Support Engineer Skills: Previous experience providing 2ndLine Technical Support Previous MSP Experience (Desirable) Strong knowledge within IT Infrastructure components Strong knowledge of IT Hardware and Software more »
Chippenham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Reed Technology
Reed technology is delighted to be working with a highly regarded Chippenham based organisation with their search for a 2ndLineSupport Engineer Hybrid working available - salary £30,000 Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service … requests Key Responsibilities: Monitor support ticket queues ensuring incidents are actioned in line with SLA's Mobile Device and Tablet configuration and laptop rebuilds if required Escalation ticking to other areas of the team when required Handle all queries and updates professionally and efficiently, maintaining a more »
Bristol, England, United Kingdom Hybrid / WFH Options
Moon Executive Search
Opportunity for an experienced 2ndLine Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. Bristol IT MSP Southwest Client base upto £30k 23 Days holidays + Bank Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be … worked remotely. Looking at appoint ASAP Providing 2ndline IT Support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. As a Helpdesk Engineer you must have strong customer service and relationship building … skills, with at least 4 years IT Support experience, ideally within an IT MSP setting. You will need demonstrable working experience of supporting and maintaining: Routers, Firewalls, Switches, Servers, Active Directory, Exchange, Migrations, Office 365, Citrix, Veeam back up and VMware Driving Licence required - You will need to more »
Cheltenham, England, United Kingdom Hybrid / WFH Options
Searchability Ltd
SecondLine IT Support Engineer SecondLine IT Support Engineer - Up to £29,000 + Benefits. Hybrid - Cheltenham Monday - Friday A chance to join an established technical support provider with a growing client base. About the Client: Our client is … an established provider of managed IT Support with a large, growing, and diverse client base across the Southwest. They offer excellent progression opportunity and a chance to learn by working alongside established, accomplished industry professionals. They also offer a hybrid working model, allowing Engineers to enjoy the perks … as well as maintaining the camaraderie that comes with office-based work. Benefits: Healthcare Company Pension Hybrid Working On site parking The SecondLine IT Support Engineer Role: Working as part of a small team of L2 Engineers, you will be a key point of escalation more »