SQL Support Specialist
Swindon, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Cogito
Troubleshoot and diagnose SQL problems, escalating complex issues to the rest of the data team when necessary. Develop and execute SQL queries to analyse and extract data for business requests, troubleshooting and reporting purposes Deliver exceptional customer service to internal and external stakeholders. Maintain clear and professional communication throughout the … support process. Document solutions and create knowledge base articles to aid in future support and training. Work closely with the IT support and development teams and other departments to address and resolve data related issues. Participate in regular team meetings and contribute to continuous improvement initiatives. Generate regular reports … priorities simultaneously and able to work independently as well as part of a team Desirable of using Jira Service Desk experience in data integration, ETL development, data transformations, and data management. of PowerBI in other advance database technologies like PostgreSQL, MySQL is a plus . with cloud platforms more »
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