1 to 25 of 104 ITIL Jobs in the South West

and Product Ownership expertise skillset. Demonstrable background on Public Sector programmes and Project Management credentials, with strong stakeholder management skills and communication. BPMN, UML, ITIL, OGC toolkit, Better Business Cases exposure. Skillset within Cost analysis and Investments knowledge. Business transformation and change expertise. Understanding of The Green Book methodology. The more »

Desk team members when required and Provide enhanced support and 2nd level of incident investigation. What you'll need to succeed Education and Qualifications: • ITIL v3/v4 Foundation qualification is desirable • MCP certification would be desirable Knowledge & Experience: • 2+ years’ experience of providing team leader support in a similar more »

in Gloucestershire What will you be doing? Microsoft Intune administration Application, Packaging and deployment Endpoint Security MDM (management of MDM platform) Scripting and automation ITIL Processes Experience required: Experience with device management through Intune Experienced in OS migration through Intune Strong knowledge in setup and enrolment of devices Deep understanding more »

2nd Line IT Technician - Hybrid - £27,000 - £31,000 Do you have a good mix of IT support skills combined with a keen passion for everything Tech? Do you enjoy solving technical problems, developing your technical skills, ensuring tickets are more »

High-level design solutions Drive continuous improvement. Manage technical documentation Requirements: Supporting Microsoft Server, Office365, Azure Active Directory, Intune, SCCM, Teams Cyber security awareness ITIL Problem-solving skills Azure Interested? If you think you're right for this role, then click the 'Apply Now' button, send us your CV and more »

continuous improvement within the service desk, such as implementing new tools or technologies The Candidate: Strong understanding of IT service management principles and frameworks (ITIL) Experience in managing service delivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The Package: Base salary more »

new skills in a fast-paced environment Comfortable working within a team or on own initiative Full UK driving licence Desirable Certifications/Qualifications ITIL certification Certification and/or excellent working knowledge of windows server 2003/2008/2012/2016 Certification and/or extensive working knowledge more »

Incident/Problem Manager x 2 - ITIL - All Levels - Swindon - FinTech - New! £28,000 - £38,000 + Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to join its growing ITIL … Service Operations function. Suitable candidates will have the following: Circa 2 years in ITIL Service Operations with a focus on Problem Management Analytical approach to problems and excellent attention to detail Work under pressure and to deadlines Continuous Service Improvement mindset BI Tools – Ideally Power BI or EazyBI - Desirable Jira more »

GRIDSERVE is a forward-thinking, technology-enabled sustainable energy business. We are committed to delivering net zero transport at the speed and scale the climate crisis requires to prevent global temperature rises exceeding 1.5°C of warming. We #deliver net more »

Title: Wintel Engineer (SC Cleared) Location: Corsham Rate: £500 - £650 (via umbrella) Length: 9 months Status: Outside IR35 The WINTEL Engineering Service will support the technical team installing, configuring and updating Windows servers and software components of the solution and more »

a secure technical environment. Experience relating to the following technologies are advantageous: Microsoft Azure Microsoft Compliance & Security Tenable Platforms support and maintenance within an ITIL Environment Strong customer focus and customer service attitude Strong personal organisational skills. Desirable Skills: Microsoft Sentinel Microsoft 365 Defender Previous experience in a consultancy role. … Experience working in an Agile framework. Desirable Certifications, Qualifications, Experience: Microsoft 365 Certified: Fundamentals/Associate/Expert Certification ITIL v4 Foundation Company benefits include: Discretionary 10% bonus Discretionary 2k annual training fund per employee Very competitive pension scheme Virtual GP Annual Eye Test more »

major incidents Strong analytical, problem-solving and communication skills. Ability to communicate technical updates to non-technical stakeholders. Maintain up-to-date knowledge of ITIL Understanding of Cloud Computing such as GCP, AWS, Azure, and their associated components. Experience in handling major incidents for Cloud Services Ability to remain calm more »

2nd Line Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder! If you have 1st more »

ability and problem-solving skills for complex technical issues in an multi-user environment. (We live and breathe it) Experience of working in an ITIL-based support environment to deliver a high quality, high availability service for all the system users How to apply If you share our values, we more »

a proactive approach to resolving issues. Collaborative team player who supports colleagues. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proven experience in IT infrastructure, desktop systems, and business applications. Quality and Consistency: Ability to follow processes, policies, procedures, and guidelines to maintain consistent more »

pick up new technologies or procedures Good organisational skills and excel at multitasking with the ability to pick up the pace during major outages ITIL v3 Foundation qualified So, whats in it for you? Bonus Schemes A bonus that regularly rewards you for your performance A pension of up to more »

in a commercial IT support environment, preferably within a Managed Service Provider. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proficiency in diagnosing and troubleshooting complex IT issues. Knowledge of various versions of MS Windows, basic TCP/IP networking, Citrix, and MS Office more »

across the organisation. You'll need good planning skills and excellent time management skills. Formal training qualifications would be desirable, as would knowledge regarding ITIL standards and best practice & agile methodologies. What you'll get in return In return, you will work for a fantastic organisation who have a positive more »

the Continuous Service Improvement Plan Ideally to be successful you will have: 3 years Release Management experience and has written release processes and procedures ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail more »

YOU Knowledge of office based IT tools such as Microsoft Office and Google Suite. Be able to extract information and formulate reports. Familiarity with ITIL processes HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the more »

Agile Methodology for Software Engineering Experience working with stakeholders at all levels within an organisation Experience producing a range of analysis artefacts Knowledge in ITIL, SOP's, RACI, Visio & Lucid So, whats in it for you? Bonus Schemes A bonus that regularly rewards you for your performance A pension of more »

working and own a full clean UK driving licence Desirable skills; - Ability to understand and communicate complex technical information - Advanced keyboard skills - Knowledge of ITIL Frameworks and the application of best practice methodology About us Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over … and reviews that are in line with strategic objectives; 24. attend all mandatory training sessions as required by the Trust. Person Specification Qualifications Essential ITIL Foundation certificate (or equivalent) Microsoft Certified Systems Engineer or equivalent Microsoft Certified Systems Administrator or equivalent experience Higher National Certificate or Diploma in IT, or … equivalent experience Desirable ITIL v3 Qualification Experience Essential Recent experience in 2nd or 3rd line support role, including installation and configuration services Substantial experience in the use of MS Office applications; Office 365 Demonstrable user support skills Using and supporting MS Operating systems such as Windows 10 Desirable Previous experience more »

MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: Provide remote Technical Support with occasional customer visits Provide assistance by phone, email and/or using a ticket management system … of working in a busy MSP environment Experience of configuring and supporting network devices such as Firewalls and Switches Good understanding of principles of ITIL Framework Technologies & Experience Veeam Cloud Connect Microsoft Remote Desktop Services Citrix XenApp/XenDesktop Veritas (Symantec) Backup Exec Symantec Endpoint Protection Fortinet Firewalls HPE/ more »

MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: Provide remote Technical Support with occasional customer visits Provide assistance by phone, email and/or using a ticket management system … of working in a busy MSP environment Experience of configuring and supporting network devices such as Firewalls and Switches Good understanding of principles of ITIL Framework Technologies & Experience Veeam Cloud Connect Microsoft Remote Desktop Services Citrix XenApp/XenDesktop Veritas (Symantec) Backup Exec Symantec Endpoint Protection Fortinet Firewalls HPE/ more »

keen to discover if you have: Ability to coach and mentor junior colleagues, to facilitate knowledge sharing and improve wider team capability. Awareness of ITIL best practice and use of IT service Management tools such as JIRA/ServiceNow to help manage the team's workload. Experience of development and more »