1 to 2 of 2 Service Catalogue Jobs in the South West

iO are seeking a Senior Service Manager to support MODCloud customers and manage the incident process. This role combines business analysis, customer relationship management, and basic cloud technology understanding, focusing on MODCloud-specific configurations. Start: ASAP Location: Corsham, 3 day a week on-site Rate: Up to … months (with high likely of extension) *Due to the nature of the project, this role requires active SC Clearance* Responsibilities: - Collaborate with Service Analysts to enhance current processes (Incident Management, Request Fulfillment, Change Control). - Align project milestones and objectives with JIRA Service Management. - Develop and … Management. - Understanding of core ITIL processes. - Strong understanding of Agile; DevOps knowledge is a plus. - Previous experience in Incident Management, Service Catalogue Management, Service Acceptance, Relationship Management, Business Analysis, and Requirements Definition and Management. *Due to the nature of the project, this role requires more »

role of owner for one or more P3M services for the organisation Lead on the development and socialisation of the PMO service catalogue for the Business Unit Support the wider team in a mentoring capacity Undertake such other reasonable duties, commensurate with the job holder’s experience … within a busy PMO or Project Delivery environment Experience mentoring other team members Working knowledge of Microsoft Power Platform applications to support PMO service enhancement Preferably an appropriate P3M qualification (P3O, APM, MoP, MSP, Prince2 etc.). more »