Newquay, England, United Kingdom Hybrid / WFH Options
King's Service Centre
tasks in line with the SACM Plans. assist with internal and external audits when required to do so. Assist in planning, monitoring, and recording software licence and/or hardware assets to ensure compliance with vendor contracts. Assist in ensuring assets are procured, received, deployed, recovered, and disposed of … Analysts to: Manage the BMC Helix queues for Asset Management and EUS King’s Service Centre, ensuring that SLS targets are met. Process new software requests assigned to the SACM team. Provide EUS support to King’s Service Centre staff Manage the King’s Service Centre hardware inventory To … be familiar with current software estate at KCL, and to provide advice on the use of currently licensed and packaged applications. Manage the allocation of subscription-based licenses where appropriate. Manage softwarelicensing renewals of centrally managed software. Provide desktop support to King’s Service Centre staff more »
Needed Comprehensive knowledge of Microsoft operating systems and applications, especially Microsoft Office 2016+ and Windows 10 Comprehensive knowledge and experience of helpdesks and helpdesk software Comprehensive knowledge and experience of supporting distributed office environments Comprehensive knowledge and experience of desktop installation/imaging technologies Comprehensive knowledge and experience of … Anti-virus software Knowledge of softwarelicensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to more »
projects are delivered. Communicate any SLA risk items to the IT Operations Team to ensure that timely support is maintained across the operation. Manage software licensing. Deliver exceptional service to both internal and external customers and stakeholders. Keep the IT Service Desk knowledgebase articles up to date to provide more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Procentia
Commercial Contracts Manager/Legal Counsel – Pension Software – Bristol Location: Emersons Green (Hybrid working) Salary: £55,000-£60,000 + bonus + benefits No agencies The Company You’re crucial to unlocking the potential of our market leading software (as voted for by our Clients – UK’s no.1 … pensions admin software 2022 & 2023). Yes, we’re ahead of the game with what our software does, yes, we pride ourselves on reacting quickly to our changing environment, but without you, our long list of blue chip and household name clients don’t get any of that … of professional ethics and integrity High judgement and ability to analyse situations and information Knowledge of Data Protection requirements Knowledge of application service and softwarelicensing agreements Team player IT skills to include word and ppt Calm in the face of complexity Happy to accept a diverse and more »
working to mandated KPI’s and SLA’s. Reporting to the Site Operations Manager, you will work towards achieving enhanced service levels for all software, hardware, and systems improvement, ensuring that issues are resolved effectively and efficiently. As IT Manager, you will work closely with other key stakeholders, very … Science or similar, having attained ITIL Certification, a Qualification in Windows Exchange and able to work confidently in and around IT operating systems both software and hardware based. Ensuring that the business softwarelicensing status is correct and up to date, delivering training and coaching to IT … Technicians and Administrative staff on all systems and new software, plus the management and maintenance of onsite security systems, access control points and overall site IT related safety and privacy. more »
Analyst will be responsible for managing and analysing data to support the business IT services. The Configuration Analyst will play a key role in software and hardware asset management, utilising expertise in Power BI and data analysis to develop metrics and demonstrate the value delivered by IT processes. Configuration … analyse data, develop metrics, and create reports that showcase the value and efficiency of IT service processes. Asset Management: Accurately manage hardware assets and softwarelicensing, ensuring legal compliance and cost-effectiveness through meticulous audit reporting. Process Improvement: Improve first-time fix rates, reduce risks, and shorten task … Analyst Experience required: Proven experience as a Data Analyst or Configuration Analyst. Proficiency in Power BI and other data analysis tools. Strong knowledge of software and hardware asset management. Excellent analytical and problem-solving skills. Ability to develop and maintain metrics and reports. Experience working with ITIL or other more »