1 to 3 of 3 Software Licensing Jobs in the South West with Remote Work Options

tasks in line with the SACM Plans. assist with internal and external audits when required to do so. Assist in planning, monitoring, and recording software licence and/or hardware assets to ensure compliance with vendor contracts. Assist in ensuring assets are procured, received, deployed, recovered, and disposed of … Analysts to: Manage the BMC Helix queues for Asset Management and EUS King’s Service Centre, ensuring that SLS targets are met. Process new software requests assigned to the SACM team. Provide EUS support to King’s Service Centre staff Manage the King’s Service Centre hardware inventory To … be familiar with current software estate at KCL, and to provide advice on the use of currently licensed and packaged applications. Manage the allocation of subscription-based licenses where appropriate. Manage software licensing renewals of centrally managed software. Provide desktop support to King’s Service Centre staff more »

Needed Comprehensive knowledge of Microsoft operating systems and applications, especially Microsoft Office 2016+ and Windows 10 Comprehensive knowledge and experience of helpdesks and helpdesk software Comprehensive knowledge and experience of supporting distributed office environments Comprehensive knowledge and experience of desktop installation/imaging technologies Comprehensive knowledge and experience of … Anti-virus software Knowledge of software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to more »

your SLAs. Identify opportunities to reduce calls effectively and manage problems through to resolution. Answer ServiceDesk calls and log information in the service desk software and issue the customer their call reference. Provide updates to customers on all logged calls and review outstanding calls within the call logging system. … Administer requests including and not exclusively; password resets, creating active directory accounts, setting up IT hardware including new starters/requests, reinstallation of approved software, supporting remote workers via TeamViewer and network patching. Training business users on Microsoft365 products to ensure we are leveraging the most from our Microsoft … conjunction with support from your line manager. The Ideal Candidate Essential: Problem management and problem resolution. Understanding the basics of how IT call logging software works. Strong experience with Microsoft 365 technology Experience of liaising with external partners Experience of delivering under pressure and reacting positively to change. Good more »