1 to 16 of 16 Customer Service Jobs in South Yorkshire with Remote Work Options

an Cybersecurity Awareness Training provider that specialises in developing and delivering engaging campaigns that influence cybersecurity behaviours. We have an exciting opportunity for a Customer Service Apprentice to join our team. Role To provide an outstanding level of customer care by identifying appropriate customer needs, gathering … appropriate information accurately and with care To pro-actively manage the customer journey either by customer calls, and emails Support customers with any portal and course queries Continually improve customer processes by seeking regular feedback and raise issues and areas of concern so that tangible improvements can … be recommended Support opportunities to retain business, by understanding fully what a customer is asking for and providing a tailored response Managing Live Chat Answering inbound calls Assembling and sending gift packs to new clients Training Delivery to be completed on-site and 6 hours per week off the more »

Service Support Coordinator Full-Time, Permanent Rotherham, Hybrid About the Company Martek Marine focuses on disrupting, innovating and revolutionising ship safety, performance and crew welfare. It has supplied over 30,000 shipsets worldwide since 1999. We are internationally renowned for our exceptional customer experience and we continue to … fast-paced environment? Do you want to be part of a great team and culture? We have a brand new exciting opportunity for a Service Support Coordinator to join the Martek Marine team on a full-time, permanent basis. You will be responsible for the coordination & execution of all … field and remote service works globally, working collaboratively across the Aftersales department to deliver high levels of customer service and supporting with all aspects of sales administration. You will have a very important role to coordinate engineers' worldwide travel to board vessels so they can complete annual more »

a IT Support Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We provide companies with IT Support Services to a wide variety of industries and businesses; we provide a complete … service that begins with a consultation through to implementation and support. We work closely with leading software and hardware manufacturers to provide a complete service to our customers. The Role: You will be primarily working as first line support and will pro-actively monitor, escalate, and pursue outstanding … ensure that they are responded to promptly. The calls are followed through to resolution within agreed services levels, whilst providing the highest level of customer service. Throughout this process you will ensure customers are kept fully informed of the progress of their Helpdesk calls and they are satisfied with more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate more »

be responsible for managing key accounts, providing technical support to customers, and driving sales growth. You will collaborate closely with the sales team and customer service representatives to ensure exceptional service and support throughout the sales process. This role requires excellent communication and presentation skills, as well … Yorkshire and Northwest Ideal Location: Around Leeds, Sheffield, Huddersfield. Key Accountabilities Be proactive, focused and driven to meet sales targets. Understand, interpret and manage customer requirements with the confidence to negotiate and close sales. Communicate and build repour effectively with our client’s customers. Provide pre-sales and after … sales technical assistance, sharing your knowledge of cutting tools, conducting technical presentations and demonstrating how a cutting tool will meet customer needs. Document cost saving activity and daily use/updating of the CRM system Work with our talented product team to create custom-made products for our customers. more »

IT Support Officer, you'll play a crucial role in ensuring all technical support requests are addressed promptly and professionally. Your dedication to excellent customer service will shine as you assist both internal and external stakeholders with their IT queries and technical faults within agreed SLAs. Key Duties more »

for candidates who Work well as part of a team. Have excellent problem solving and diagnostic skills. Can prioritise and coordinate work. Have excellent customer service, interpersonal, communication and organisational skills. Can multitask and work well under pressure. Are a strategic business thinker. Package/Benefits Competitive starting more »

Stakeholders: As a key point of contact within the team, you will field inquiries and address concerns from various internal stakeholders, including subject specialists, customer services, and management. Your prompt and effective responses will help ensure smooth operations and stakeholder satisfaction. Maintaining Qualifications and Updating Criteria: Continuous improvement is more »

manufacturing/automation projects, including leading design, test, and integration activities. Working with a team of digital manufacturing/automation engineers delivering projects to customer sites. Developing engineering design documents, technical evaluations, and test plans for cGMP process equipment and following GAMP 5 guidelines. Providing design and approval for … for candidates who Work well as part of a team. Have excellent problem solving and diagnostic skills. Can prioritise and coordinate work. Have excellent customer service, interpersonal, communication and organisational skills. Can multitask and work well under pressure. Are a strategic business thinker. Package/Benefits Competitive starting more »

our services and products. This role involves a combination of leadership, strategic and creative thinking, and hands-on project and account management to drive customer success initiatives. Key functions of the position: · Managing a portfolio of client facing products and internal R&D projects, including commercialisation strategies, cost planning … enquiries, issues and complaints in line with company policy · Staying informed about industry trends and best practices to guide the team in delivering exceptional customer service · Collaborating with Tech and Project teams to ensure successful project delivery, meeting quality standards and deadlines · Collaborating with the Sales and Business … Proven experience in a role that encompassed account management responsibilities · Proven experience fostering a positive and collaborative team environment focused on achieving and exceeding customer satisfaction and project delivery goals · Exposure to and general understanding of best practices in product management desirable · Key team KPIs and objectives monitoring · Methodical more »

stakeholders. Manage third party risk management as well as vendor security programme review. Assist the sales team with scoping engagements and supplying a valued service to customers Requirements : Extensive InfoSec Governance, Risk and Compliance (GRC) experience as well as InfoSec Operations experience Experience contributing to an Information Security Management more »

for the successful resolution of problems. and refining our test schedule, working with the Programme Team and the Delivery Managers of each module (rents, customer services, allocations, estates etc) as lead for testing sessions; managing the execution of the test schedule, coordinate testers, guiding them through the process, and more »

My client is looking for candidate with excellenr customer service or Payrolll experience to join their busy team in Sheffield S1 postcode ** 2 DAYS PER MONTH IN THE OFFICE MUST BE IN A HOUR DISTANCE OF SITE LOCATION * Shift Model - Hybrid, Initially 2 days in the office per … strictly adhered to Responsible for delivering the administrative procedures associated with the end to end process for overpayments, providing an efficient, helpful and supportive service to all managers, clients and staff Responsible for dealing effectively with queries from customers both internal and external, by telephone or in person, conveying more »

added every day. Don't see what you need? Just ask! We make bespoke resources for our members as part of our world-class customer service promise to help those who teach . We support educators and children to get the best resources, tools and training to improve … flexible working policy with opportunities to work from home and Twinkl subscriptions After probation - company sick pay and cycle to work scheme Long term service reward - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay Our Recruitment Process more »

To cover the following activities: Reviewing and refining the test schedule, working with the Programme Team and the Delivery Managers of each module (rents, customer services, allocations, estates etc) Managing the execution of the test schedule. Acting as the lead officer for testing sessions; this will entail coordinating testers more »

contract management with external and internal contractor organisations delivering multi discipline projects to achieve value for money and quality. Proven experience of providing excellent customer service. Excellent project management skills. Good knowledge of building construction and repair techniques, building safety and retrofit to current legislation and regulations. Experience of … services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers more »