1 to 25 of 71 Customer Service Jobs in South Yorkshire

from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide … the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full lifecycle and feeding into the wider technical team. You will be managing a team of …/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across more »

Management experience. Science Logic/IT operations monitoring solutions. Knowledge of Prince 2 methodology. ISTQB Foundation (CTFL) certification. ServiceNow expertise. Knowledge of ITIL v3 Service Validation & Testing. Detailed knowledge of formal management methodologies, processes, and approaches. Good demonstrable negotiating and influencing skills to deal with sensitive customer issues … deadlines. Business Competencies: To succeed in this role, you’ll need knowledge of utilising ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. more »

for the successful resolution of problems. and refining our test schedule, working with the Programme Team and the Delivery Managers of each module (rents, customer services, allocations, estates etc) as lead for testing sessions; managing the execution of the test schedule, coordinate testers, guiding them through the process, and more »

our services and products. This role involves a combination of leadership, strategic and creative thinking, and hands-on project and account management to drive customer success initiatives. Key functions of the position: · Managing a portfolio of client facing products and internal R&D projects, including commercialisation strategies, cost planning … enquiries, issues and complaints in line with company policy · Staying informed about industry trends and best practices to guide the team in delivering exceptional customer service · Collaborating with Tech and Project teams to ensure successful project delivery, meeting quality standards and deadlines · Collaborating with the Sales and Business … Proven experience in a role that encompassed account management responsibilities · Proven experience fostering a positive and collaborative team environment focused on achieving and exceeding customer satisfaction and project delivery goals · Exposure to and general understanding of best practices in product management desirable · Key team KPIs and objectives monitoring · Methodical more »

controlling & monitoring standards and controls. Strong risk awareness on identification, mitigation and control. Extensive track-record of leading multi-disciplined teams to deliver exceptional customer service and value. Proven ability to deliver change globally across matrix-based organizations Superior in relationship management, consultative and presentation skills Ability to more »

/Days: 8am - 5pm Monday to Friday - full time office based Salary: £26,000 Contract: Permanent Administrator Duties: Working as an effective Administrator handling customer sales/service calls by phone and online portals Creating quotes and processing orders using Microsoft Dynamics NAV Provide support to external sales … all Microsoft packages Previous use of Sage or similar accounting software in an Administrator role would be advantageous Experience of dealing with customers and customer queries Strong written and oral communication skills Maintain a professional approach and have excellent customer service skills GDPR knowledge and experience Ability more »

and controlling the stock of IT equipment, imaging and building desktops and laptops, log support tickets in accordance with their IT Support processes, provide customer service focused technical support to end users and much more. Throughout your journey you will be closely supported by the IT Manager and … use Prepare equipment to be dispatched to sites when needed Log support tickets in accordance with their IT Support processes and maintain documentation Provide customer service focused technical support to their end users Escalate more complex support issues to the relevant member of the IT team Support users more »

managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a …/DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up more »

Support On Trade Sales & Marketing initiatives, including Brand launches and New Product Development, by creating technical specifications and quality standards for equipment. Foster a Customer Service culture that provides prompt and effective technical support to internal and external customers. You will work with the On Trade Sales, Tec … Key figures: On Trade draught volume: ca 2.5m hl draught beer. Working with circa 20 key customers with 6,000 installs and 30,000 Service calls annually (per region). Install, maintain, and repair drinks dispense equipment and provide exceptional customer service meeting SLAs and completing related … looking for: 12-18+ months as a Drinks Dispense Technician Ability to work unsupervised and meet deadlines Availability for on-call work Excellent customer service skills with attention to quality and process Proficient in Microsoft Office Suite and IT equipment (e.g., laptops, handheld devices) Valid driver's more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: We currently have permanent opportunities for Product & Process Engineers to join our Bio … for Product & Process Engineers to join the Bioresources department at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … options can offer work patterns that suit your needs. If youre an experienced operational, process based professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. If more »

a IT Support Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We provide companies with IT Support Services to a wide variety of industries and businesses; we provide a complete … service that begins with a consultation through to implementation and support. We work closely with leading software and hardware manufacturers to provide a complete service to our customers. The Role: You will be primarily working as first line support and will pro-actively monitor, escalate, and pursue outstanding … ensure that they are responded to promptly. The calls are followed through to resolution within agreed services levels, whilst providing the highest level of customer service. Throughout this process you will ensure customers are kept fully informed of the progress of their Helpdesk calls and they are satisfied with more »

Provide technical support to other IT staff members.This may include answering questions, troubleshooting problems, and providing training. Build and maintain positive relationships with the customer, delivering high standards of customer service. Provide remote support as and when required. Key Skills Excellent communication skills (both verbal and written). more »

IT Service Desk Analyst When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. IT Service Desk Analyst (1st line) Position :IT Service Desk Analyst (1st … opportunity to join our IT Department where youll play a crucial role in providing IT support across our rapidly growing organisation. As an IT Service Desk Analyst with Exemplar Health Care, youll work alongside a second IT Service Desk Analyst to answer support calls and create tickets from … days will be the same. Day-to-day responsibilities will include: answering all initial IT support Calls completing 1st line support tickets managing the Service Desk platform prioritising and escalating tickets assisting with new starters and hardware assisting with mobile estate managing IT communications. About you Above all, youre more »

Engineer. Our client is part of a global-based business who provides industrial equipment to various sectors. They are looking for a Mechanical & Electrical Service Engineer to join their growing team. In the role, you will be a key part of their customer service team. What we more »

order to maximise your chances of being considered for an interview Read the complete job description below. They are looking for a Mechanical & Electrical Service Engineer to join their growing team. In the role, you will be a key part of their customer service team. What we more »

on incoming enquiries from both new and existing accounts * Processing orders onto the inhouse system * Being a point of contact for customers, providing excellent customer service. * Proactively approaching new clients, cold calling new potential business Key Skills; * Fluent in German (written and spoken) * Preferably previous experience in sales support … Good level of IT knowledge (Microsoft, Internet etc.) * Friendly and Professional Manner, previous customer service experience Unfortunately, due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours more »

strong relationship with our customers. Confident & ambitious to take ownership and drive sales within the store. Passion for retail & delivering the highest standard of customer service to our loyal customers. If you love people, sales and technology and want to be part of this innovative family, then what more »

added every day. Don't see what you need? Just ask! We make bespoke resources for our members as part of our world-class customer service promise to help those who teach . We support educators and children to get the best resources, tools and training to improve … flexible working policy with opportunities to work from home and Twinkl subscriptions After probation - company sick pay and cycle to work scheme Long term service reward - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay Our Recruitment Process more »

and Dynamic Work Environment Key Responsibilities - * Provide technical support to internal users, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working closely with the IT Manager across Service Desk and Project Support Skills Required - * Previous experience within an … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a more »

the Omni-channel Marketing Manager you will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across our stores, our own web site, third party marketplaces like Amazon and eBay plus B2B customers. You will work closely with, senior … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimization. Work closely with external agencies and Brands to execute marketing initiatives and campaigns. … date with industry trends and best practices in omni-channel marketing, making recommendations for continuous improvement. Coordinate with other departments, such as sales and customer service, to ensure alignment and consistency in messaging and customer experience. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. more »

Strong understanding of data modelling and integration concepts within the Power Platform. Familiarity with Microsoft 365 and Dynamics 365 integration points. Demonstratable people and service management experience. Excellent customer service and communication skills. Development experience in other platforms or languages such as C Sharp, .Net If you … Apps, Power Automate, and Power BI. Assist the technical team in overseeing Dataverse data management for our clients. Serve as the escalation point for service, technical inquiries, issues, and escalations related to Power Platform applications. Oversee the delivery of IT support services, including incident management, problem resolution, and service request fulfilment, ensuring timely and effective resolution of issues in accordance with established service level agreements (SLAs). Lead technical power platform engineers across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Define and more »

a nationwide client base that you will partake in managing and liaising with. The role would best suit an individual with a sales or customer service background who is comfortable on the phone. The Role Outbound cold and warm calls Liaise with customers Monday to Friday 9am-5pm … flexible hours - can work 8am-4pm etc) The Person Excellent communication skills Target driven, highly motivated Phone sales experience desirable, customer service experience also desirable Some technical/electrical background or experience desirable. Sales, Technical, Electric, Surge, Lightning, Overnight, Protection, Training, Phone, Wholesales, Telesales, Bonuses, Sheffield, Doncaster, Barnsley … Commission, Salesperson, Electrical, Customer service, UK BBBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Matt Hawke at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment more »

Benefits Job Type: Full-Time, Permanent The Client: Our client is a well-established motor retailer, providing excellent value, delivering exceptional value, and outstanding customer service to their clients. The Role: As a Vehicle Technician/Mot Tester, you will play a pivotal role in performing vehicle maintenance … new engine types and electronics. Skilled in using an electronic Vehicle Health Check (VHC) system. Strong diagnostic and problem-solving skills. Excellent communication and customer service focus. Shifts: Monday - Friday: 8:30am - 5:00pm Alternate Saturday mornings Benefits: Competitive salary 33 days holiday Company pension Life assurance Bonus more »

or Car AllowanceHybrid Working with travel to our site in Wath upon Dearne, Rotherham, South Yorkshire40 hours per week, Monday to FridayAbout UsOur G4S Customer Contact Centre in Wath Upon Dearne provides advice and support to the public on behalf of our clients. We have experienced rapid growth and … Management team, with a focus on ensuring that we have demonstrable and considered launch-ready implementation and a project plan that supports high-quality customer interactions from day one.Post win, the Implementation Manager will oversee the coordination and delivery of all implementation activities and business readiness for a successful … your initiative and make decisions under pressure.The ability to adapt to new working environments and ‘hit the ground running’.Desirable Criteria:Experience in a Customer Contact/Customer Service environment.Experience of working with Government clients.Benefits:While working for G4S, you are entitled to a number of benefits more »

Job summary An opportunity has arisen for two IT Service Desk Technicians to work in conjunction with the Trust's existing support teams to provide a 24 hours Service Desk cover, 7 days per week and 365 days a year, on site and on a rota basis. The … technical support for all our services with the knowledge and skills to provide first-time-fix call resolution Recording, triaging and classification of Incidents & Service Requests using the ITIL incident management process Management of High Severity Support Incidents and communication with end users relating to the availability of the … live service Desktop support and troubleshooting Liaising with 3rd party vendors and on-call teams to escalate and resolve incidents Hardware and software installations Supporting mobile devices (such as Mobile phones, tablets and laptops) Participate in projects as required These vacancies are advertised on a permanent and full time more »