1 to 6 of 6 Management Information System Jobs in Southampton

Job summary The key function of the Senior System Support Specialist is to support the users of our patient information systems, through daily monitoring & resolution of calls assigned to the team by our first line Service Desk. Providing excellent service to our internal customers, you will have … with & build relationships with staff at all levels of clinical, administration and management. The key working relationships within the Trust will be with other System Support colleagues, & your Managers, the IT Training Team, Transformation, Trust Projects & most importantly Clinical staff within our operational Teams to support the delivery of … care.All our supported systems have regular managed configuration and maintenance releases to deliver continuous improvement to the features available to our users. The Senior System Support Specialist must be able to work with colleagues to assess the impact of requests for change, propose options, create & document changes to configuration more »

first point of contact for receiving telephone calls, managing live chats and facilitating customer walk-ups or bookings to the team. All key information is captured in the IT Service Management tool, with findings documented and shared to encourage continued learning across the teams. You'll … external customer incidents and queries (by phone, email, chat, in person and more) for all IT systems and devices. Capture and update call information to a high standard within the IT Service Management tool.? Uphold excellent customer service skills with enthusiasm and energy. Create, maintain, review … high priority incident management activities. Configuration, packaging, and distribution of IT equipment to customers. Capture frequent and quality data updates to key system information (including systems and devices). Provision of key communications to the Agency and it's customers.? Support the delivery of continuous more »

the phone with our field teams and our external stakeholders, this role is all about communication and collaboration Using our Works Management System (Salesforce) to generating reports daily on existing works and manage the reports with our field teams. Provide excellent customer service to internal and external … SLAs and KPIs by seeking resolution to problems and proactive escalation Working with multiple client systems to update clients and raise issues. Validating information received ensuring it is fit for purpose and meets stakeholder requirements Manage personal and group emails Build and maintain relationships with internal and external more »

non-fee earning activity e.g. knowledge sharing, training, client seminars, and business development Comply with the required standards for internal procedures e.g. financial Management of files, billing regimes etc. as well as the specific requirements of individual clients Writing articles for publication both for in-house and external … publications Handle confidential information in line with the firm's data security protocols The Ideal Candidate Experience in defendant or claimant clinical negligence, or defendant insurance law. Ideally 0-5+ PQE, however we are happy to consider applications at all levels Experience gained within an NHS Resolution … skills to ensure a pragmatic and methodical approach to handling a variety of clinical negligence claims simultaneously, through an IT case management system Change oriented with a positive, flexible approach towards the implementation of new initiatives Able to handle a complex and constantly changing workload and to more »

remediation measures. Developing tools or metrics that allows for the measurement of successful program implementation. Designing and implement access controls, encryption, and identity management solutions for cloud platforms. Requirements Be able to analyze security events for anomalous activity Be able to identify emerging security threats and develop/… for ethical hacking and security risk assessment Be excellent in oral and written communication skills and interpersonal skills Relevant certifications such as - Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), or equivalent. Be able to respond to security incidents, conducting thorough forensic investigations and meticulously … preparing incident reports for management review, utilizing a suite of tools including Rapid7, Qualys, qualys, mend, dependabot, checkmarx. Crowdstrike, and Mimecast. Women in technology: LexisNexis Risk Solutions is very supportive of women in Technology and has been a founding signature for the Tech Talent Charter. Currently 27% of more »

of increased workloads. Requirements Proficiency in Microsoft Office Suite Strong administration skills including excellent minute taking Excellent attention to detail Multitasking and time management skills, with the ability to prioritise tasks Excellent oral and written communications skills with the ability to communicate effectively at all levels and the … professional, with a 'can-do' attitude at all times A good understanding of GDPR and the ability to be confidential and discreet about information and data Responsibilities Complete all pre Panel paper work including preparing Agendas and circulating information to the Panel Members Minute the Fostering … prospective carers, their family members and support network Obtaining references and medical checks for prospective Foster Carers Maintain Foster Carers records on our recording system CHARMS The successful candidate will be required to complete an enhanced DBS Check, cost of which will be met by ISP. ISP is an more »