1 to 25 of 46 Customer Service Jobs in Staffordshire

for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsi... APCT1_UKTJ more »

scheme twice a year EOTM £75 voucher Awarded "Great place to work" in October Monday-Friday 37.5 hours per week 9-5 Death in service Perkbox, Perkbox Medical, Perkbox Rewards & Recognition Edenred Eye Care Scheme Workplace Nursery Provision Free parking Key account Operator Role: Effectively communicate Export/Import … needs start to finish between the key account and the forwarding office. An exceptional customer care standard at all times. Communicating daily on the phone. Ability to build relationships Invoice jobs on completion Freight Coordinator Requirements: Freight experience Import or Export essential Previous experience of working for a Freight … Forwarder is essential Operational skills Excellent Customer Service experienceWR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy more »

Hennef (greater Cologne area) of Germany and are one of Europe’s leading providers of modular storage buildings, specialising in lightweight construction technologies. Uncompromising customer focus, reliability and quality have ensured us strong national and international growth. Our customers include DAX corporations as well as medium-sized companies throughout … qualify and categorize opportunities based on our defined criteria. Once all requirements, specifications, and individual circumstances are known, you'll coordinate visits between the customer's contacts and your field colleagues, and then prepare a smooth handover internally. Our modern CRM system ensures meticulous documentation of all interactions, activities … and information, allowing you to maintain oversight even with multiple concurrent projects. We're seeking someone with at least some direct customer contact experience, preferably in a B2B environment, although experience in related fields such as customer consulting, sales, or market research will also be considered. Strong language more »

United Kingdom (on-site with flex) Duration: Resolver Location2 months (with possibility of extension)# About the Role: We are seeking a skilled and customer-focused Complaints Resolver to join our team on a temporary basis. As a Technical End-to-End Complaints Resolver, you will play a crucial … role in addressing customer complaints related to technical issues. This is an excellent opportunity for someone who enjoys problem-solving and has experience of handling end-to-end complaints. Responsibilities: Investigate and resolve technical complaints from customers promptly and efficiently. Collaborate with relevant teams to identify root causes and … implement corrective actions. Ensure timely communication with customers, keeping them informed throughout the resolution process. Maintain accurate records of complaints and resolutions. Provide exceptional customer service and maintain a positive attitude. Requirements: Previous experience in complaint resolution, preferably in a technical or customer service role. Strong more »

Are You Ready to Elevate Your IT Career? Do You Thrive in Dynamic Work Environments? Are You Passionate About Providing Excellent Customer Service? We are on the lookout for an enthusiastic Service Desk Technician to join our bustling team in Blythe Bridge! As a Service Desk … build on their IT knowledge and skills. Hours of Work: Monday to Friday, 37.5 Hours per week (7.30am to 4 pm), Permanent, full-time Service Desk Technician Requirements: Proven Customer Service experience Outstanding communication skillsboth telephone and face-to-face Proficiency in MS Office and Windows Support … team and this role it will not suit candidates with technically specialist interests or qualifications such as cyber, programming and gaming or web design. Service Desk Technician Benefits: Competitive Salary up to £30,000 per annum (depending on experience) Company events and team-building activities On-site parking for more »

biz! They have more than 25 years of industry experience and have even won Lichfields Business of the Year in 2017. Providing five-star service comes naturally to these guys as they are always acting in their clients best interest and take pride in earning the right to be … team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge : Enthusiastic and passionate about IT Experience using Windows Operating Systems would be beneficial Communication and customer service skills Good numeracy and literacy skills Attention to detail Grade 4 in Maths and a grade 5 in English at GCSE is more »

in keeping you connected, by supplying, installing, and maintaining their emergency power systems. As the Electrical Generator Engineer , you will be required to install, service, and maintain generators, using state-of-the-art diagnostics to complete planned and preventative maintenance across various sites. The ideal candidate will possess a … generator systems ranging from basic AMF to complex peak looping and paralleling systems, exceptional problem-solving abilities, and a dedication to delivering top-notch customer service. The opportunity is based in Cannock with travel required across the Midlands and South of the UK, with cover required 1 week out … of 8 to support the business call-out rota. Benefits include 25 days holiday + bank holidays, service vehicle, laptop, BUPA, and access to factory training courses. What we need from you? Electrical installation of all control and power cabling between the generator, changeover panels, switchboards, and ancillary equipment more »

Field Service EngineersRequired - Immediate Start!! Competitive Salary rates + O/T + Door to Door Pay + Company Van Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire . As a Field Service Engineer your role will be … to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company equipment, you will be responsible for: Fault diagnosis, repair and routine maintenance of specialist vehicles and … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »

This role will be covering customers inST, TF, CW, WS Postal Codes To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs … in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »

hydraulic circuits to ensure that offered products and solutions meet the required technical requirements. Carry out contractual review and preparation of formal quotations against customer requirements. Provide technical sales support and cover to other Sales Engineers and all aspects of Customer services - e.g. order processing, expediting, documentation etc. … product training provided. Experience as an Internal Sales Engineer, Technical Advisor, Technical Support Engineer, Account Manager, Technical Sales Support, Technical Sales Engineer or similar. Service Engineers with Fluid power/Power Transmission experiencelooking to come off the tools would also be of interest. A technical qualification, apprentice trained, HNC more »

skills, good telephone manner, general understanding of databases, word processing & the internet. The post holder must be willing to build knowledge of the contract service standards, payment mechanism and familiarity with the client to support the site management teams to manage contractual obligations. Responsibilities The post holder will assist … in the running of the CAFM system and administrative service to the management teams throughout the region, including support in maintaining contractual compliance and mitigation of service failures. To provide a timely and effective service as a critical part of the facilities team. Support other contracts and … training and coaching for new employees Other Responsibilities Support the CDM in compliance with the PPM programme Support the CDM in compliance with client service level outputs Support the CDM in compliance with company Quality Assurance procedures Supporting the CDM in aspects of Health and Safety standards in the more »

analysis, business cases, requirement’s documents, and innovative business models for the cybersecurity services offerings. - Understand competitors’ offerings, industry trends, customers’ behavior. - Run detailed customer business model analysis, determine customers’ critical KPIs, and use data to develop competitive offerings. - Promote the offerings with utility and industrial customers and sales … organisations globally. - Develop, in collaboration with the regional commercial teams, the growth plans and offerings roadmap based on customer specific needs. - Drive productive interactions with GA region teams, other GA Product Managers, R&D and product development, Technical Application Engineering, and Commercial teams. - Develop, coach, and mentor the regional … cybersecurity delivery teams (customer engineers) to strengthen the overall technical and business capabilities. - Develop and conduct training on a variety of cybersecurity topics for the Regions and GA staff. QUALIFICATIONS/REQUIREMENTS: - Bachelor’s or master’s degree in Computer Science, Electrical Engineering or Computer Engineering or equivalent work more »

sits within our Education Division, Wave 9 in our newly acquired offices in Stafford - approximately 25% of your time will be spent on our customer sites focusing on implementation, with the remainder of your time spent supporting our internet connectivity, safeguarding and security services from either your home or … our offices. What you’ll be doing Installation, integration and commissioning of network, firewall and filtering solutions on customer sites. Prestaging, initial configuration of network, firewall and filtering solutions. Logistical and technical support to assist the running of the project and operations team. Support desk cover, assisting customers via … help support and maintain the companies IT environment. On-site and remote IT technician services for education customers. Replacing faulty or upgrading equipment on customer sites. Liaise with third party carriers to troubleshoot connectivity issues using tools, ticketing systems, email, or telephone. What we're looking for Experience in more »

Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end … wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure … administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. more »

and a commitment to innovation, they pride themselves on the ability to meet the unique needs of our clients through precision engineering and outstanding customer service. Position Overview: They are seeking a highly skilled and experienced Structural Steel Estimator to join our dynamic team. The ideal candidate will have more »

Fire Doors, Fabricated Canopies, GRP Mouldings, Guttering, Fabricated Building Components, Contractors, Installers, Tradesman and General Builders, Sales, Internal Sales, Sales Executive, Internal Sales Executive, Customer Service Location: Tamworth Remuneration: £23,000 - £27,000 + £1,000 bonus with scope for it to increase Benefits: Comprehensive benefits package The … from within a national merchant depending on phone experience Enthusiastic and extroverted individual Strong relationship building skills Excellent communication skills, both written and verbal Customer focused and orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies … Fire Doors, Fabricated Canopies, GRP Mouldings, Guttering, Fabricated Building Components, Contractors, Installers, Tradesman and General Builders, Sales, Internal Sales, Sales Executive, Internal Sales Executive, Customer Service more »

Job Title: French speaking Customer Service & Onboarding Administrator Location: Lichfield, Office-Based Type: Permanent Salary: Up to £29,000 per annum Our client is a leader, renowned for their exceptional products. Our client's team is passionate about delivering the best experience to their suppliers and franchisees. We … are currently seeking a dedicated French-speaking Customer Service & Onboarding Administrator to join their office in Lichfield. Key Responsibilities: Customer Service: Respond to customer inquiries via phone, email, and in-person, providing prompt and professional assistance. Offer detailed information about our products and services. Resolve … customer issues efficiently, ensuring high levels of satisfaction. Onboarding: Guide new franchisees through the onboarding process, ensuring a smooth and seamless experience. Support potential franchisees from their initial inquiry through the entire onboarding process. Conduct welcome calls and provide necessary training and information to new franchisees. Administration: Maintain accurate more »

Role Purpose Working with our awesome IT team, the role acts as first-line technical support to the Punch business. Whilst providing first-class customer service through your quality communication, you will actively be receiving, prioritising, documenting, and resolving end-user help requests in line with Punch's … role in a professional and efficient manner Build and maintain great relationships with colleagues and other customers to allow you to provide first-class customer service Act as a key point of contact for new starters joining the business, providing them with tailored support as they learn all … and understanding of Modern IT Security Good understanding of the organisation's goals and objectives Experience of working in an IT Support Team or Customer Service environment is highly desirable Benefits Competitive salary Performance Bonus Company Sick Pay Company Pension 25 Days Holiday, plus the option to buy more »

Who we are looking for A Senior Service Desk Engineer who will collaborate with Service Desk Engineers and the management team, to ensure that we provide an excellent level of customer service at all times. Being a technical service desk, our goal is to ensure … and resources to perform their roles. We take end to end ownership of 1st line incidents and requests, whilst providing a high level of customer service. In addition to ensuring our BAU work stack is under control, you will act as an escalation point for Service Desk Team … have a good level of technical knowledge, have a keen eye for detail, be proactive, assertive and strive to provide an excellent level of service at all levels. As we are a 24-hour Business our rota coverage is between the hours of 07:00 – 20:00 seven days more »

apprenticeships, to volunteer days and community engagement, we support every employee. Built around sustainable business methods, dedication to our customers, delivering the best possible service, believing in our people, always working with integrity and continuously innovating ourselves, we understand that taking inclusion & diversity seriously as an organisation is imperative … looking for someone to provide leadership management and support to the 1st line technical support team to support all customers with Warranties or Managed Service/Support contracts and to provide support other support teams to include the customer service team. The role is offered on a … is imperative that applicants live within are commutable distance to our Stafford base for this reason. Key tasks will involve: · Daily management of the Service Desk Tier · Prepare management reports and information as requested by the Technical Service Director or Head of Support and Managed Services. · Ensure Service more »

As a Service Desk Engineer you will take end to end ownership for incidents and ensure our employees have sufficient equipment and resources to perform their roles. We are a technical Service Desk and our goal is to ensure that our employees have sufficient equipment and resources to … a broad set of technical skills who are ready to tackle some of technology’s greatest challenges. Preferred skills and experience Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. … Commercial experience working in a service management function. Main Responsibilities Ensuring that phone calls and emails are dealt with promptly to provide the best possible service to the business. Logging all tickets for incidents or requests that are reported. Ensuring that first line incidents are resolved quickly and more »

queries – take ownership Periodic MP sales data to the field-based team Build and maintain strong professional relationships throughout the business through delivering exceptional customer service to all A proactive approach to your own personal development and take ownership of working on any development areas Weekly MP sales more »

the company’s objectives Work closely with other support functions to deliver the companies objectives. Collaborates with the NPI function to deliver exceptional internal customer service Accountable for the project plan Providing accurate project progress on a weekly basis Utilising capacity efficiently and effectively Monitors and executes project … plan Advocate for the customer and uphold the promised delivery date. Keep customers and systems fully updated on any delays and expected planned dates. Coordinate with leadership and other departments to address exceptions. Experience required for the Project Engineer position Excellent written & verbal communication skills Excellent competency levels in more »

for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsi... more »