1st Line Support Engineer
Stansted, Essex, South East, United Kingdom
Harrods Aviation
Identify and troubleshoot basic network issues Provide support for standard applications used within the business such as Word, Excel, Outlook, Teams, SharePoint and other Microsoft 365 products. Troubleshoot using remote access tools appropriately Maintaining and administering user accounts via Active Directory Supporting business critical applications and all in house … related software, including user provisioning Undertake PC/Laptop builds with OS and software deployment via SCCM and PDQ Administering, monitoring and patching Microsoft Servers in a VMware ESXi virtual environment Controlling, managing and reporting of all site assets Develop solutions database to aide end user self-service support … knowledge of: Windows Server Exchange Administration Office/Office 365 Windows 10 Active Directory/DNS/DHCP/Group Policy SCCM/WSUS Microsoft Data Protection Manager Networks Printers and Multi-Functional Devices Knowledge of the following would be considered beneficial: ITIL Framework GDPR and UK Data Protection more »
Employment Type: Permanent
Salary: £30,000
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