1 to 2 of 2 Management Information System Jobs in Stockport with Remote Work Options

experience in writing proposals would be a great asset Interest in On Premise type of sector OR FMCG/CPG Stakeholder or Client Management experience Additional Information What we can offer Its an exciting time for the Americas On Premise Client Success team at NielsenIQ, with … a fast-paced growth plan to further develop client relationships in the US, embed products and solutions through effective account management and there is opportunity to develop your career in line with the growth Attractive package Being a part of a dynamic team with great exposure to international more »

the role: The role of the Customer Service Centre (CSC) is to provide a single point of contact for our customers. The Facilities Management Helpdesk is one team operating within a wider Customer Service function. You will be responsible for both the leadership of your team, and delivery … resources, reporting systems and processes ensuring documentation and procedures are kept up to date. Provide regular reporting to other members of the Facilities Management Helpdesk function and wider NHSPS management team to support trend analysis, performance management and operational improvement. Support the complaints investigation … process and where appropriate take ownership of escalations. Escalating to Operational Management where applicable. Taking any learnings from complaints to feed into Continuous Improvement. Find opportunities to work collaboratively to improve the service delivered to customers, with a 'right first time' approach.What you will bring to the role more »