Customer Experience Jobs in Stoke-on-Trent

1 to 6 of 6 Customer Experience Jobs in Stoke-on-Trent

eCommerce Merchandiser

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Car, Van and Minibus World
as soon as possible. While some new photography will be required, we have an extensive range of stock images that can be utilised. Automotive experience would be beneficial, but thorough product knowledge will be given to help you be successful in your role. Your Role: Create new product listings … the team within 24Hrs of notification. Work closely with buying, sales and marketing to discuss USPs and identify opportunities. Make changes to improve the customer experience and increase conversion ratio Manage product listings in line with company needs (Aged, Idle, Target) Post Listings internally and on third party … sites, (Quirky Campers, Ebay) Personal attributes: Keen team player Attention detail Experience: Experience of using a website CMS or eCommerce platform (WooCommerce) Understanding of HTML Understanding of SEO Strong, professional written and verbal communication skills. Why Join Car Van & Minibus World Ltd: Family-Oriented Environment : As a family more »
Employment Type: Permanent
Salary: £28,000
Posted:

Electrical Installer Trainer

Stoke-On-Trent, England, United Kingdom
GivEnergy
remains accurate and up-to-date. Collaborate with Sales and Technical Contact Centre Teams: Work closely to coordinate training efforts and ensure a seamless customer experience for our installers. Document Training Activities: Maintain detailed records of training activities, including attendance, topics covered, and customer feedback. Use this … team at various shows and events. What We’re Looking For: Bachelor's degree in engineering, renewable energy/related field would be advantageous. Experience working hands-on with renewable energy systems, products and technology would be desirable. Excellent spoken and written communication skills. Ability to convey complex technical more »
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Voids Specialist / Coordinator Housing Management

Stoke-on-Trent, Staffordshire, United Kingdom
Confidential
across the organization to ensure that void properties are managed, repaired and let in the most efficient and effective way, minimising cost and maximising customer experience. Job requirements Oversee, monitor and advise all activity around void p... more »
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Associate FTTP Installation Engineer

Stoke-On-Trent, West Midlands, United Kingdom
First Recruitment Group - IT
fibre into our customers' homes and businesses. You will learn how to complete installations to a high standard and help to deliver a fantastic customer experience. You will be taught how to complete all aspe... APCT1_UKTJ more »
Employment Type: Full Time
Posted:

IT Operations Team Leader

stoke-on-trent, midlands, United Kingdom
bet365
of ensuring that the services provided by your team meet the highest standards. Our mission is to support the production IT service, this includes customer-facing products and critical internal systems. You will ensure smooth operations, timely incident resolution and proactive maintenance. Furthermore, quality assurance, process improvements and adherence … it is imperative for you to consider scalability, security and emerging technologies, whilst advocating for investments that enhance efficiency and resilience. Preferred skills and experience Ability to collaborate with stakeholders, advocating for positive changes that enhance efficiency, reliability, and overall service excellence. Ability to adapt as the technology landscape … evolves rapidly and adjust to new tools, processes, and challenges. Experience managing incidents, monitoring system health and maintaining service levels. Experience in preparing your team for any scenario such as handling a sudden surge in user requests or responding to critical incidents. Experience working closely with other more »
Posted:

Associate FTTP Installation Engineer

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
First Recruitment Group - IT
fibre into our customers' homes and businesses. You will learn how to complete installations to a high standard and help to deliver a fantastic customer experience. You will be taught how to complete all aspects of the installation from start to finish, so connecting the customer to our … the router. The ideal candidate will be a hands-on, practical person with a keen desire to learn new skills. You will have excellent customer skills, a strong work ethic and a willingness to go the extra mile when needed, to make sure our customers are connected first time. … Responsibilities Successful first-time completion of all installations in a friendly, professional manner to a high standard. Meeting and exceeding customer satisfaction and expectations. Ensuring quality standards are met and maintained. Documenting of the installation from start to finish through use of a smart phone app. Completion of Microsoft more »
Employment Type: Permanent
Posted:
Customer Experience
Stoke-on-Trent
25th Percentile
£21,000
Median
£22,000
75th Percentile
£23,000
90th Percentile
£33,000