1 to 2 of 2 Service Delivery Jobs in Stoke-on-Trent

at the forefront of ensuring that the services provided by your team meet the highest standards. Our mission is to support the production IT service, this includes customer-facing products and critical internal systems. You will ensure smooth operations, timely incident resolution and proactive maintenance. Furthermore, quality assurance, process … that enhance efficiency and resilience. Preferred skills and experience Ability to collaborate with stakeholders, advocating for positive changes that enhance efficiency, reliability, and overall service excellence. Ability to adapt as the technology landscape evolves rapidly and adjust to new tools, processes, and challenges. Experience managing incidents, monitoring system health … and maintaining service levels. Experience in preparing your team for any scenario such as handling a sudden surge in user requests or responding to critical incidents. Experience working closely with other teams including platform, automation, site reliability engineering and service delivery. Ability to work in a fast-paced more »

benefits/package An incredibly exciting time to join a highly successful & rapidly growing SME. ‘Military friendly’ with the opportunity of great training for Service Leavers (will be reflected in initial salary), our client is a trusted service delivery partner within the defence industry. They specialise in more »