Technical Support Engineer
leiston, east anglia, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
G4S
checks that include hardware, performance, configuration, asset inventory and database backups. To meet customer compliance and certification by following strict and rigorous policies and change control procedures for any/all system changes. To conduct the planning, testing, installation and rollout of system updates (Servers, Clients, Network, Applications … system. Provide technical reference services (i.e. technical manual lookup) to field based engineers on IT equipment and a range of 3 rd party Access Control, Video Surveillance, Visitor Management and Intruder Systems. Keep up-to-date with various 3 rd party technology products. This may involve self-learning and … Management. Good knowledge with Microsoft Windows Servers (including Hyper-V) and Desktops. Good knowledge with LAN/WAN/Firewall networking. Experience with IT change control process. Need to be customer focused with the ability to communicate technical subject matter to non technical end users or technically capable more »
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