Technical Support Team. As a Technical Support Engineer you will be providing technical expertise and support to engineers during installation and commissioning of
security systems across the customer site including both a pre-production and production system. Provide the maintenance and monitoring of an on-premise
security … adapt documentation to reflect system and operational changes. Be responsible for the planning, testing and deployment of updates and new applications to the
security system infrastructure. Responsibilities To monitor real time alerts for hardware, software and
security issues and using central monitor software to proactively predict … system faults that fall under 1st - 3rd support tasks and to liaise with software/hardware suppliers to resolve issues. To review cyber
security issues/vulnerabilities and remediate according with suppliers. To provide timely and accurate remote telephone & remote system responses to site based technical issues and
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