Epsom, England, United Kingdom Hybrid / WFH Options
Piccadilly One
3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT organisation, managing expectations and setting the standard of behaviour for customer engagement. Maintain a more »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Allianz Insurance Plc
for the provision of all Allianz Technology (AzT) audit evidence - working closely with AzT colleagues across the delivery organisation Manage risks associated with ITServiceManagement and Delivery Manage and track committed Internal Audit Finding target dates, reporting any that are under threat of delivery to the Head of IT … discipline is desirable ITIL ServiceManagement or equivalent qualifications are desirable BCS or CII qualifications are desirable Experience Experience of: Operating in the ITServiceManagement arena within a regulated industry Working with a range of stakeholders across a large multi-national commercial organisation Providing SME level expertise in Service … with IT vendors of differing sizes is beneficial Collaborating with third parties service provision - especially offshore, internal business stakeholders and parallel work streams ITServiceManagement expertise within a multi-stakeholder environment with a demonstrable ability to negotiate compromise and gain stakeholder buy in Working with ITservice introduction methods more »
Woking, Surrey, South East, United Kingdom Hybrid / WFH Options
Deerfoot I.T. Resources Limited
you can expect to work in these areas: Level 3 Network support Network incident diagnostics/resolution Network change implementation via requests made via ITSM Troubleshooting and fault-finding complex routing issues (BGP, OSPF and EIGRP). To apply for this Connectivity & Network Engineer role, your soft skills, expertise and more »