1 to 2 of 2 Performance Management Jobs in Surrey with Remote Work Options

our Service Delivery Team You will be responsible for: Managing a team of approx. 8 (1st 3rd line IT technicians) including hiring, training, and performance management Ensuring engineering resources working on Technical Support are working at optimum levels of performance with sufficient skilled resource available to adhere … Adhering to ITIL best practice where possible Working closely with the Head of Technical Services and provide Bi-Monthly reporting on SLA and team performance Salary £45-£50k DOE 25 Days Holiday + 8 Bank Holidays Optional Hybrid working (3 days in Reigate) Other organisations may call this role more »

working closely with team leaders to identify underperformance and make plans to remediate/improve performance. Lead the design and continuous improvement of the management and dashboard reporting to provide insights and inform understanding around how teams and individuals can improve. In addition, this role will assist with Performance Coaching and will support the team leaders in gathering evidence on poor performance and working with individuals to improve their performance. Identifying outstanding performance and motivating employees through recognition programmes. Building strategies for achieving goals, building strong teams, be the custodian of the performance metrics (KPIs … including Service Levels, Backlog management, Productivity Analysis, Capacity Planning, and performance management). Hybrid role. Full spec' available. more »