1 to 25 of 33 Services Delivery Manager Jobs in Surrey

in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. Role Overview The Service Manager is responsible for managing all product line services and field operations. Day to day t he job holder will manage the Customer … escalation point for customer issues at all times. Take additional responsibilities as allocated by Director of Service. Work with other Service Managers for Service Delivery, project support and quotes where required. Actively manage service cost base, closely monitor service overtime, costs and expenses of team. Challenge increases in cost … engineering practises, create a culture of professionalism, control and planning, upskilling teams to provide prompt professional services. Candidate Requirements Proven extensive as service manager or technical supervisor managing a team. A strong communicator with excellent written and oral communication skills. Able to articulate both the Product and more »

XBP Europe is an innovative, future-oriented provider of invoice and payment solutions. With a presence across EMEA, we have our own technologies and services and can draw on decades of industry-relevant experience. Invoices and payment processes are increasingly cross-media and paperless. This is where XBP Europe … s collaborate to push the boundaries of tech while keeping client needs front of mind. The next step in your career starts here! Technology Services Manager Responsibilities: · Accountability for the UK technology solutions P&L · Leading a team of professional services staff in the UK … tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely resolution · Create and implement standardized, auditable processes for the EMEA Technology Services delivery more »

on providing professional leadership and direction for recruitment, bank, rostering and workforce compliance ensuring efficient, innovative and consistent HR sourcing, contract management and consultancy services across a wide range of customers. The role will involve multiple workforce and procurement programmes to improve value and quality for trusts. You will … also provide workforce advisory services, collaborative workforce solutions, supplier market expertise and work with NHS Trusts to build and retain talent. You will act as an ambassador for NHSCS working with Trusts on the NHS Long Term Workforce Plan. Working closely with key stakeholders and internal and external customers … a strong people focused approach, and broad commercial acumen. About us NHS Commercial Solutions (NHSCS) is a collaborative procurement NHS organisation providing strategic procurement services to NHS organisations within Kent, Hampshire, Surrey, Sussex and further afield. NHSCS has delivered savings in excess of £270 million working in partnership with more »

flexible between 8:00am to 6:00pm 🏢 Hybrid Working: A minimum of 2 days a week in the office is required. 👋 Reporting to: Test Delivery Manager Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has … shipping solutions since 1993 for retailers and third-party providers. Our solution, Intelligent Shipper, integrates directly into multiple carriers and provides smart and convenient delivery methods such as Tracked, Click and Collect, Locker Boxes, Next Day and more to help retailers and brands scale eCommerce. As a business, we … acceptance criteria for each test phase are achieved Train and mentor new Joiners and other Team members Key working relationships: · Head of Testing & Service Delivery · Testing Team · Development · Business Analysts · Application Support Team ✅ Expected experience & skills: Minimum 5 years proven track record in software test lead roles doing hands more »

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely on time and wherever they are needed in the world. We are currently … has grown rapidly and is positioned well for an exciting future of continued expansion. We are currently seeking a dynamic, collaborative and driven Agile Delivery Lead to oversee agile development projects as well as leading the agile delivery function in line with strategic direction. The Agile Delivery Lead oversees projects that follow agile methodology governing delivery from requirements inception all the way into and including production being a buffer between the business and the agile delivery teams. Alongside this the Agile Delivery Lead will play a key part in constructing an Agile Delivery more »

speaking country preferred and at least one other European language • Minimum 5 years’ experience • Experience programming or product management experience in the digital video delivery space with demonstrated success in technical operations • Proficient with Microsoft Excel and PowerPoint • Experience with digital program scheduling tools • May be requested to work … speaking country preferred with at least one other European language • Minimum 5 years’ experience • Experience programming or product management experience in the digital video delivery space with demonstrated success in technical operations • Proficient with Microsoft Excel and PowerPoint • May be requested to work evenings or weekends for special program … live events • Strong negotiation skills (3)Senior Manager Acquisitions LG Channels 1)Key Responsibilities • Work with Director Content & Services to negotiate commercial terms for 3rd Party FAST channels, FAST rights and AVOD rights for the LG Channels platform and the O&O FAST channels • Work Finance more »

commercial acumen. Main duties of the job The position will ultimately work across all procurement categories and will provide sourcing, contract management and consultancy services across a wide range of customers. You will be working as part of the team, including Specialist Category Managers and Lead Category Managers. The … role will work across multiple procurement programmes to improve value and quality for trusts. This role will provide advisory services, collaborative solutions, supplier market expertise and work with NHS Trusts to build and retain talent. You will act as an ambassador for NHSCS working with Trusts on procurement aligning … due to promotion and wanting to expand the team. About us NHS Commercial Solutions (NHSCS) is a collaborative procurement NHS organisation providing strategic procurement services to NHS organisations within Kent, Hampshire, Surrey, Sussex and further afield. NHSCS has delivered savings in excess of £270 million working in partnership with more »

This Account Manager role is a fantastic opportunity to join a thriving IT Managed Service Provider in Surrey with significant growth plans. We take great pride in supporting our teams continued development - Join us on our exciting journey and thrive alongside a team that shares your ambition … MSP for SMEs in the UK, keeping our clients at the forefront of modern technology whilst delivering exceptional customer service. Our wide selection of services includes IT support, cybersecurity, cloud solutions, and more, all geared towards helping clients achieve their goals and grow their businesses. Our team is at … a pro-active approach Demonstrate sound knowledge of our product and solution portfolio Collaborate with our technical teams to ensure successful project scoping and delivery Keep up to date with new products and developments in the IT industry Experience & Skills Required A desire to deliver excellent customer service Ambitious more »

2nd Line Service Desk Engineer Surrey Onsite Role x5 Days £35k-£40k + Benefits My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer. As a 2nd Line Service Desk Engineer, you will be providing IT support to end users. … registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and … the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days more »

of our opportunities. Get in touch with us to discuss in more detail.Workday Technical AnalystLondon or Reigate Hybrid)We’re a specialist UK financial services group focusing on attractive segments of the UK retirement income market but guess what, we’re not your traditional financial services company and … we’re not just looking for traditional financial services people.We need agile operators, who can quickly find solutions and are committed to doing the right thing for our customers. To fulfil our purpose to help people achieve a better later life.About the Role:The Workday Technical Analyst will be … systems improvements, using business requirements to inform technical design, to process configuration, security setup and testing.Support the HRIS Manager in the delivery of roadmap projects and the small change backlog. Providing subject matter expertise on Workday.Skills and Experience:Proven experience as a technical lead in Workday more »

Security Contract Manager Salary: £42,000 + car/car allowance Location: This is a field … based role. As a guide, applicants should live close to the M25 SOUTH: for example Surrey, Sussex, Croydon etc. Tremendous opportunity to manage the delivery of security services to a portfolio of high-profile corporate sites. We are seeking a candidate that can drive service excellence and lead … Applicants must meet the following criteria: Experience in a similar security industry role managing a portfolio of sites/contracts A positive people manager with experience leading customer focused security teams Strong commercial acumen The ability to influence senior stakeholders in a quality focused manner Key duties more »

Security Contract Manager Salary: £42,000 + car/car allowance Location: This is a field … based role. As a guide, applicants should live close to the M25 SOUTH: for example Surrey, Sussex, Croydon etc. Tremendous opportunity to manage the delivery of security services to a portfolio of high-profile corporate sites. We are seeking a candidate that can drive service excellence and lead … Applicants must meet the following criteria: Experience in a similar security industry role managing a portfolio of sites/contracts A positive people manager with experience leading customer focused security teams Strong commercial acumen The ability to influence senior stakeholders in a quality focused manner Key duties more »

Estates Intelligence model and our 6 A methodology; Aggregation, Automation, Asset Management, Assurance, Audit and Analytics, enable the strategic management of estates and facilities services, which is an evolving model in the FM market. As part of the ongoing growth of its Estates Intelligence, KBR is actively recruiting to … sector Estates Intelligence contracts. Your Role This is a 12 months Fixed Term Contract In this role, you will act as a line manager to our Data Controller and Business Analysts. You'll be the driving force behind our support operations, actively participating in triage calls to … public sector Functional understanding of all components of the Estates Intelligence Platform, including but not limited to the following technologies: CAFM Software, including Mobile Delivery Solutions Database Solutions (SQL Server, Data Warehouse Technologies) Data Warehouse/Reporting Technologies Integration Technologies Cloud Telephony Software Experience of managing work using Kanban more »

Summary As the NOC Manager/Team Leader, your primary responsibility is to manage and coordinate the NOC team’s activities, ensuring timely resolution of network incidents and customer projects, while driving continuous improvement initiatives to enhance operational efficiency and reliability. You will also play a crucial … infrastructure, ensuring optimal performance and reliability. Escalation: Act as a point of technical escalation within the team to provide guidance and troubleshoot customer tickets. Delivery: Oversee high-profile customer projects, collaborating with stakeholders to ensure projects are delivered on time, within budget, and exceed customer expectations. Response: Coordinate responses … innovation and maintain a competitive edge. Leadership: Act as a positive and innovative force within the NOC team, promoting the success of the network services portfolio and identifying revenue-increasing opportunities. Engagement: Collaborate on customer pre-sales engagements with sales, customers, and vendors to create solution designs, HLDs, and more »

Builds, Cloud control framework and continuous compliance service. Additionally, you’ll take a lead role for the ongoing maturing and automation of foundation DevOps services provided for wider consumption across the organisation. Key Responsibilities: Work closely with the development teams, Operations, Security and Architects to build and maintain the … VMware, Active directory, storage, and backup technologies. Good Knowledge in network technologies like firewall, DNS, F5 load balancer. Hands on experience in using Azure services like Active Directory Services and Single -Sign on, Azure Virtual Networks, Subnet, Azure hybrid environment, Azure express route, Azure Routing, Azure Policy. Knowledge … of Azure Administrator, Network security groups, Application Security Groups, Virtual Machine, Virtual machine scale sets, Backup and Restore for Virtual Machine, Recovery Services vaults, Azure Storage Account, Azure Log Analytics, Azure Key Vaults, Azure Resource Manager (ARM). Knowledge of Azure Automation, Azure CLI, JSON Strong more »

be a part of our growing IT Service Centre team in Camberley ! Due to an increase of work and high demand of our Managed Services capabilities, we are in a great place to grow our team in ensuring that we maintain successful delivery of our support services. This … SLA's Understand and proactively operate the "Escalations Procedure" Consistently meet Service Desk (KPI) Key Performance Indicators as set by the Service Centre Manager/Incident Manager Schedule/Dispatch an appropriate Telent Engineers to resolve any issues or failures that our customer has … natural passion for "Customer Service" and handling customer related calls/queries/problems/issues/requests - this role is a customer managed services support role, that requires you to act as the 1st point of call for any failures, issues, faults or IT related incidents that are more »

requires high levels of performance, constant improvement and repairs to keep it operating smoothly. We’ve formed a Joint Venture project called Connect Plus Services (CPS) to work with our partners to widen, operate and maintain the M25 under a 30-year contract and we are looking for a … Digital Change Manager to play a key role in the delivery of items in the Digital Transformation of the M25 DBFO – being instrumental in the delivery of business change, communications, engagement, and training for a complex portfolio of digital changes. Day to day leadership of … key Project Managers, who are managing each of the individual initiatives – ensuring that they are delivering, and most importantly embedding, change projects. Key responsibilities: Delivery of business change for Digital/Technology portfolio Development of a business change methodology, including development of key artefacts Capture business change impacts, providing more »

employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. We deliver services that touch every part of human activity and improve millions of lives - from ensuring the safety of food, clothing, transportation, and medicine to better testing … in the nuclear industry. Whatever your role, you will make an important contribution to delivering safer products, better services and keeping society connected. At SGS, we reward our employees for their hard work and commitment. As part of our team, you would be eligible for: Performance-related bonus (discretionary … appropriate. This might include technical assistance and co-ordination with internal and external bodies Supporting the Client Project Manager with the delivery of the programmes, ensuring on-time completion. You will be joining a happy and productive team, we make sure to have an enjoyable working more »

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage … team, the Programme Manager will communicate effectively with other engineers, project leads, clients management and client representatives to ensure on-schedule delivery and installation the companys reputation for high quality products and services is maintained. Pre Project Award To liaise with the Business Development/… to Installation and Commissioning. Update and work closely with Operations to manage the supply of major bought out components and machinery to ensure timely delivery in accordance with the project scope. Represent the Company during meetings and negotiations with the customer during the life of a project, ensuring customer more »

In this role you will report to the Information Security Manager to assist with the operation of the ISO 27001 information security management system working with staff and managers across the entire business, covering all aspects of security and data protection. Role Working with the Information Security … deliver appropriate security for ourselves and our clients Work with operational staff to implement and maintain security, risk and compliance methods and tools in delivery of our projects and services to clients Under the direction of the Information Security Manager, liaise with clients and potential … apprenticeship gives you an accredited Level 4 Cyber Security Technologist, with training in how to: Discover potential vulnerabilities, threats and hazards in your systems, services and processes Develop security designs and configure, deploy and use appropriate cybersecurity technology to protect your business Identify, analyse and develop security cases to more »

a cutting-edge company that is at the forefront of military technology. What You'll Be Doing: Category Support: Act as the Indirect Procurement Services focal point, providing day-to-day support on category queries and liaising with preferred suppliers. Supplier Management: Proactively manage category suppliers, developing strong performance … cultures through effective working relationships. Value Delivery: Identify opportunities to deliver value through supplier contract management, competitive tenders, and procurement savings. Data Analytics: Use data analytics to assess supplier data, improving supplier performance and value for money. Risk Management: Identify and manage risks within the category. Project Support: Assist … with change or transformation project activities as needed. Stakeholder Collaboration: Engage and collaborate with internal stakeholders to ensure alignment in category service delivery, share lessons learned, and generate new ideas. Governance and Assurance: Ensure adherence to and promotion of governance and assurance activities related to the category. Your Skills more »

sophistication in tooling and processes to assist in ongoing efficiency improvement across team Contribute to strategic decisions regarding future platform design, tooling and data delivery approach Successfully lead, engage and develop capability across team of 15+ Contribute to the development of and uphold a robust governance framework ensuring alignment … to developments in the regulatory environment Responsible for Pricing Committee Proposals for this portfolio About you An experienced Senior Technical Pricing Manager with 10+ years' experience leading teams and high profile pricing deliveries You will enjoy constantly seeking to innovate across all aspects of pricing, including data … over 8,000 people up and down the country. The company's Head Office is situated in Guildford, Surrey, plus we have additional support services with over 1,000 people based in Trivandrum, India. We offer commercial insurance with a full range of products for sole traders, right up more »

Manage site as agreed with the Senior Technical Manager/Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health … Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the … our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture more »

specifically designed for the A&D market, we provide solutions for: Aerospace and defense manufacturing Commercial aviation Defense Fleet and asset management Military logistics Services and performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the … customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction across IFS service delivery Coordinate with Global Aerospace & Defence Team to build a strong internal collaboration network and secure appropriate support into region. Qualifications Essential skills/experience … specifically designed for the A&D market, we provide solutions for: Aerospace and defense manufacturing Commercial aviation Defense Fleet and asset management Military logistics Services and performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the more »

provides reliable and efficient applications that underpin operations for multiple businesses across several verticals in the B2B and B2C space. The Application Portfolio Manager will be accountable for leading, developing and maintaining the technical and architectural documentation related to the organisation’s application portfolio. After many years … application lifecycle management and the need for clear and detailed documentation Accountabilities: Support the Application Development initiatives and Application Management lifecycle applicable to project delivery across the organisation. Advise the application stakeholders on the levels of documentation required. Hold stakeholders and vendors accountable for producing adequate documentation about change … and present information clearly and concisely to both technical and non-technical people. Proactive – Ability to lead on new initiatives to help implement new services and recommend and suggest improvements to service. Ability to create and maintain strong relationships with key stakeholders and external suppliers. A hands-on approach more »