1 to 1 of 1 Change Management Jobs in Sutton

/deputise on their behalf. Support and resolve problems with 3rd party equipment as required. Perform all duties to the highest professional standards. Ensure Change Management policies are followed at all times by Trust and 3rd party employees. Respond to, and resolve, incidents as directed by the Customer … of Desktop Technical Support. Provide advice to others within the ICT department on issues relating to Desktop Technical Support. Assist with the planning and management of project work within the Desktop Technical Support Team Maintain a clean, safe and tidy office and working environment. Maintain a calm and professional … Technology qualification ITIL qualification or equivalent knowledge Experience Essential Previous experience of 2nd line technical support within a service desk environment Knowledge of incident management software, particularly IVANTI, Desirable Broad NHS knowledge Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »