2nd Line Support Engineer - Sutton Coldfield
Sutton Coldfield, West Midlands, West Midlands (County), United Kingdom
Michael Page
and evaluate new technology. Ensure IT systems and software are kept up to date. Provide 1st and 2nd line support to the business through management of incidents and service requests raised through IT Service Desk. Ensure Service Desk tickets are resolved within target SLA and all Service Desk processes … OS and Office Software. Networking knowledge, TCP/IP, Wi-Fi, switches and patching. Strong problem-solving skills and a logical mind. Knowledge of network management and data backup/recovery. Familiarity with various operating systems and platforms. Attention to detail and high levels of accuracy. Job Offer more »
Employment Type: Permanent
Salary: £24000 - £30000/annum Company Benefits
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