of backup and restore products (EMC, Veeam). Understanding of networking (LAN/WAN), ideally with Cisco, Juniper, or Fortinet. Experience working within an ITIL environment and supervising or mentoring a team. Benefits: A position as a Service Desk Deputy Shift Lead comes with an array of benefits: Annual professional more »
The successful service desk team lead will have: End-user computing experience Windows 10, O365 technical support experience Active Directory Administration Strong knowledge of ITIL best practices Outstanding customer service and communication skills. Experience collaborating with internal teams and external suppliers. Strong analytical and problem-solving abilities. Experiencemanaging and leading more »
Swindon, England, United Kingdom Hybrid / WFH Options
F5 Consultants
Consult with the Service desk and infrastructure team to address in-depth issues. Experience Required: Experience of managed service environments, with an awareness of ITIL best practice. Experience of build, test, and implementation of systems, along with 3PrdP line operational support Windows 10/11 Office 365 suite, including Visio more »
knowledge of software and hardware asset management. Excellent analytical and problem-solving skills. Ability to develop and maintain metrics and reports. Experience working with ITIL or other service management frameworks Strong communication and coaching skills. Why Join Us? Be part of a dynamic and innovative IT service organisation. Opportunity to more »
SN3, Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Artis Recruitment
Active directory, user management and permissions Good Working knowledge of computer hardware and associated operating systems Full Driving License (Essential) Nice To Haves: ITIL v4 Foundation, Microsoft Certifications This great role comes with a good basic salary and is accompanied with a benefits package which includes a pension scheme more »
Employment Type: Permanent
Salary: £25000 - £28000/annum + Remote Working & Excellent Bens
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Incident/Problem Manager x 2 - ITIL - All Levels - Swindon - FinTech - New! £28,000 - £38,000 + Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to join its growing ITIL … Service Operations function. Suitable candidates will have the following: Circa 2 years in ITIL Service Operations with a focus on Problem Management Analytical approach to problems and excellent attention to detail Work under pressure and to deadlines Continuous Service Improvement mindset BI Tools – Ideally Power BI or EazyBI - Desirable Jira more »
