1 to 25 of 30 Customer Engagement Jobs in the Thames Valley

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … information. Review and request any additional information for clarity as required, escalating any lack of response/missing or unexpected detail as appropriate. Support Customer Reviews ensuring all required documents are obtained from the customer in a timely manner to ensure that reviews take place within the desired … are adhered to. Check all outstanding debt is fully settled prior to the release of any security. Ensure appropriate release of security and robust customer engagement. In cases of partial release ensure approval by underwriting for remaining loan and remaining security. Manage your workload and working day to ensure more »

reach and attract new customers Implement ecommerce activities tailored to the category, including product listings optimization, promotions, and merchandising, to drive sales and enhance customer engagement Own the category strategy, overseeing product assortment, pricing, and promotional campaigns to maximize revenue and profitability Manage the end-to-end ecommerce … category performance and inform future strategies The overall objective is to drive commercial success while maintaining the integrity of the brand and delivering exceptional customer experiences. We value candidates with a background in ecommerce and online retail management, preferably within the pet industry. However, we're open to hearing more »

days holiday Excellent progression Free parking Hybrid working 3 days in the office Role: Providing technical support and troubleshooting assistance for Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) solutions. Serving as the go-to expert for all technical inquiries related to Dynamics 365, offering timely … in Computer Science, Information Technology or similar Previous experience in providing technical support and assistance for Microsoft Dynamics 365 Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) would be beneficial. This is a hybrid position where you are in the office 3 days more »

The Graduate Consultant position within Crayon UKs Cloud Practice is an entry level position which sits across both the technical customer engagement and relationship (presales) as well as the implementation and technical delivery of multi cloud solutions (delivery). Primarily based within the delivery team, this role will … time and within budget. This might also involve assisting with the creation of solution or high-level designs or operational support guides for a customer deployment, team templates and content. As part of this programme, the role also offers great exposure to working with our sales teams, with presales … opportunities to build customer confidence in helping to qualify and develop leads, as well as support in the creation of key documents such as Statement of Works or in customer workshops. Over time, the role will offer technical best practise guidance and experience for project deployment, as well more »

evolutions, identifying the natural solution for their needs that will support them to grow and change their business. You will be responsible for leading customer engagement around... more »

of warming. We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving … scrum, agile, and DevOps methodologies. Demonstrate expertise in business intelligence tools, particularly Power BI, for data-driven decision-making and strategy formulation. Facilitate business engagement and communications, effectively managing and triaging demands, and overseeing delivery control. Deep knowledge of applications within the EV charging and retail domains to enhance … in delivering data products, to innovate within the industry (optional but preferred). Maintain reports, dashboards, and alerting systems to monitor product performance and customer engagement. Strong data insights, analytics, and reporting to inform product strategy and development. Work with senior business teams to ensure product alignment with organizational more »

and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine causes and solutions * Communicate the status of issues to clients and to the CRM team management * Identify high priority customer … of the latest technologies via research and self-motivated training. Knowledge and Experience To include but not limited to: * Business Applications - Dynamics 365 (Sales, Customer Engagement, Operations, Talent) * Productivity Suite - Office 365, Teams, SharePoint, OneNote, Excel * Power Platform - Power BI, Flow, PowerApps, Common Data Service Key-Systems supported more »

and implementing digital strategies. Natural talent for engaging in meaningful online discussions. Solid understanding of social media management and digital promotions. Commercial mindset with customer engagement expertise, both written and verbal. Why You'll Love Working With Us Creative Freedom: Express your creativity in a supportive environment. Dynamic more »

with various stakeholders in marketing, trading, and online teams, and reporting to the Digital Marketing Manager, you will leverage your CRM expertise to enhance customer engagement through timely, personalised, and relevant communications. Key Responsibilities: Manage the daily operations of the email marketing channel. Develop and execute CRM strategies … to drive customer engagement. Create and manage email campaigns, ensuring they are timely and relevant. Collaborate with marketing, trading, and online teams to align CRM activities with broader business objectives. Analyse campaign performance and use insights to optimise future campaigns. Ensure all email communications are in line with brand … Days a month from home and early finish Friday Requirements: Proven experience in CRM and email marketing. Strong commercial mindset and understanding of customer engagement strategies. Excellent communication and stakeholder management skills. Proficient in using CRM tools and email marketing platforms. Analytical skills with the ability to interpret more »

in influencing at a senior level to build collaborative and trusted internal networks that achieve goals within the CoE.Leading and developing a team if customer focused IT Professionals covering design, build and operation of BPMManaging high level relationships with stakeholders and third partiesIdentifying and assessing the impact as well … deliver key transformation requirements within Financial Support.Managing project implementations in major data projectsWhat you’ll bring:Experience in BPM technology delivery, preferably AppianExperience of Customer Engagement Service technologies and workflowsExpertise and leadership in microservices architecture, cloud technologies and agile ways of workingUnderstanding of design, build and operation of … real time, customer engagement technologies and capabilities.It would also be nice for you to have:Ability to combine strategic thinking with short term delivery of value.Demonstrable experience influencing at a senior level, which builds collaborative and trusted internal networks that achieve goals within the CoE.Excellent relationship and stakeholder more »

as small end-to-end client solutions. Collaborate with the wider team design and delivery high quality technical solutions, training and timely support throughout customer engagement. Author high-quality technical documentation that supports downstream activities, ensuring clear and comprehensive guidance. Identify and escalate potential project risks and issues early … must, experience of SSRS Reporting beneficial. Ability to maintain a high level of professionalism and organisational skills, ensuring reliability and trust is demonstrated throughout customer journeys. Previous experience working to tight deadlines; a history of high performance advantageous Skilled in building, maintaining and improving enduring client relationships . Excellent more »

clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the CRM Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics … CSS, JSON, XML, Javascript and SQL Good to have experience and knowledge of Dynamics for Marketing Microsoft Azure Power Apps and Portal Field Services Customer Insight What education and certification credentials are needed for this role? Educated to degree level or equivalent TOGAF certified ideally Certified in an Agile … methodology Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales MB-210) is highly desirable Microsoft certifications in Power Platform (e.g., Power Platform App Maker, Power Platform Functional Consultant, Power Platform Developer and Solution architecture) EMPLOYMENT ELIGIBILITY Cognizant Microsoft Business Group requires candidates to more »

evolutions, identifying the natural solution for their needs that will support them to grow and change their business. You will be responsible for leading customer engagement around two key components of our Cloud & Applications portfolio. Firstly, what we call Developer Velocity; how we empower the Developer & Engineering communities … observing the impact that software code is having on end users, our customers have the power to grow and differentiate. Secondly, you will lead customer engagement around our Public Cloud portfolio. As our customers continue to adopt public cloud at speed, our role is to help them take more »

across to drive Segment Value Identify blockers and solve through creative problem solving, effectively escalating across all levels in the company when required. Design customer engagement processes that address the various customer segments including GBS Service lines Build effective mechanisms for providing internal feedback and external, voice … of customer feedback to development teams. Develop daily, weekly, monthly and quarterly reporting to objectively track progress to goals and to provide customer insights. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose more »

Associates. Carry out system testing and support User Acceptance Testing. Carry out and maintain Microsoft certifications. Experience Required: Strong proficiency in Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customisation, and integration capabilities. Strong experience with Microsoft 365 and power apps. CRM architecture design, including solution design more »

Growing existing relationships by securing new lease contracts for new equipment Achieving and exceeding agreed quarterly and yearly targets Responding to all prospect and customer requests in a super-efficient and professional manner. We are well known for our impeccable customer service and efficiency. Managing and logging all … prospect and customer engagements on our CRM system Desired skills and personal qualities required: Minimum of 2 years B2B sales experience Previous experience in a Business Development role advantageous Experience of selling to/working with the education sector is beneficial but not essential Able to perform in a more »

confidential.Job Summary65,000 to 70,000 GBPDeveloper/Programmer RoleSkills: Microsoft Dynamics CRM/Dynamics CRM/CRM, D365/Dynamics 365, Microsoft/Customer/Customer Engagement/C#.NET/C#/Microsoft Dynamics 365 CE/Microsoft Dynamics 365 Customer Engagement/Power more »

selling and closing new business to existing and net new customers in the UK. The Sales Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products and service offerings from invenioLSI. Responsibilities - Sell SAP consulting/… managed services and SAP software resell. Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue. Annual Revenue - Achieves/exceeds quota targets. Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers … and leverage to drive strategy through organization. Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information more »

possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of backend … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »

and the advantages of the Oracle ecosystem.Business Development: Drive business growth by identifying and pursuing new market opportunities, developing strategic partnerships, and growing our customer base. This includes conducting market research, engaging with potential clients, and communicating our SAAS SCM solutions in a compelling manner. Collaborate with the marketing … team to develop and execute campaigns that generate leads and increase brand awareness.Customer Engagement: Build and maintain positive relationships with key clients and customers, understanding their needs and providing tailored, sustainable solutions to improve their supply chain operations using Oracle's suite of tools.Performance Monitoring: Monitor sales team performance … to align territory and account plans and coordinate joint efforts to build and close SCM deals. Work closely with the marketing, product development, and customer support teams to ensure a cohesive approach to sales and customer satisfaction.Product Knowledge: Maintain a deep understanding of Oracle’s SCM solutions, Oracle more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

evolutions, identifying the natural solution for their needs that will support them to grow and change their business. You will be responsible for leading customer engagement around two key components of our Cloud & Applications portfolio. Firstly, what we call Developer Velocity; how we empower the Developer & Engineering communities … observing the impact that software code is having on end users, our customers have the power to grow and differentiate. Secondly, you will lead customer engagement around our Public Cloud portfolio. As our customers continue to adopt public cloud at speed, our role is to help them take … service opportunities: What youll do: Identify Developer Velocity & Public Cloud opportunities and develop pipeline within Customers Provide end-to-end opportunity ownership Assist the customer through a process of understanding their requirements, defining a solution, creating a compelling proposition and will be responsible for negotiating commercials and closing the more »

Our client is a family run business, with an amazing product and a customer centric approach. They have stores in the UK and a rapidly growing online, International and concessions business. They really care about people, customers, and the communities in which they trade and are now looking for … the marketing, trading, and online teams and under the direction of the Digital Marketing Manager, you'll use your knowledge of CRM to drive customer engagement via timely, personalised, and relevant communications. With a commercial mindset, you will know what good looks like when it comes to CRM … buy from their much-loved brands. CRM Executive – Responsibilities - Devise, maintain and adapt an email schedule designed to help the business achieve online sales, customer engagement and overall growth goals. - Create compelling email content for a range of audiences. - Analyse performance and report on success and learnings during more »

are constantly working to provide clients across the UK with the best audio-visual solutions. They work with exciting well-known brands to broaden customer experiences with the sole purpose of changing the way people work and communicate. The Role The Service Coordinator plays a vital role in ensuring … seamless technical support services and maintaining strong customer relationships. Our client is responsible for managing service callouts, coordinating technical visits, and overseeing the administrative aspects of service contracts. The role involves close collaboration with internal teams, external suppliers, and customers to deliver high-quality service solutions. Key Responsibilities Service … Coordinate with customers to manage and ensure smooth execution of service visits. Ensure engineers have all necessary resources and support for on-site visits. Customer Engagement: Conduct quality check phone calls with customers post-service visit to ensure satisfaction and address any concerns. Keep the service email inbox more »

financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs, and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets … the tools and information needed to succeed. Stay up to date with industry trends, new products, and technologies to maintain expertise in the field. Customer Support & Relationship Management: Act as a customer support function, assisting customers with inquiries, providing technical support, and ensuring customer satisfaction. Build and more »