1 to 25 of 192 Customer Service Jobs in the Thames Valley

and established Senior Account Manager to join our global sales team. The Senior Account Manager serves as the single point of contact for all customer enquiries across their key accounts. The Senior Account Manager will find opportunities to increase sales and develop upsell opportunities by understanding the storm product … team and design/source training that will meet these requirements. Invest in the personal development of the team, continuously improving their soft skills, customer service, technical skills and problem solving. Plan workload and colleague resource levels to meet customer and business expectations. Provide weekly reports/… updates on department activity and progress to management as required. Account planning Be responsible for all customer account management matters. Build and maintain relationships with your accounts, stakeholders and executive sponsors. Forecast and track key account sales metrics for business pipeline opportunities. Regularly determine upsell and sales opportunities through more »

For ourEMEA Service Operations team we are looking for aServices Quality Regional Business Process Owner. In this role, you will be responsible for developing and managing the EMEA Services Quality Management processes, providing standardization across the region. As a Quality Lead, you will play a crucial role in the … Netherlands - Hengelo, Belgium - Groot-Bijgaarden, Spain - Barcelona, Sweden -Stockholm, Finland - Espoo, Germany - Bonn, Italy - Milan and Hungary Budapest. It is reporting to the EMEA Service Performance & Quality Manager. Responsibilities: Lead the Quality Management function for EMEA Electrical Services to establish a culture of zero error & customer satisfaction improvement … Collaborate with all process owners to ensure that all Quality process changes are approved by them, prior to implementation Capture Voice of the Customer VoC through customized surveys, developed and deployed for Services operational improvement Define and develop the Electrical Service Quality Management Framework aligned to Eaton Quality more »

is hiring now and were looking for our next CRM Solution Architect to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for … Diverse teams Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged Private Medical Insurance Employee Assistance Programme Income Protection Cover Death in Service Cover Group Personal Pension Plan with enhanced employee contributions Flexible Working and Working from Home Enhanced annual leave allowance We are committed to diversity … clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the CRM Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics to more »

provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … must have: strong communication skills verbally and in writing to communicate with software users and managers previous software support experience motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

other 2 days working remotely, please apply for this software support consultant role within a dynamic, fast growing software business. You may have provided customer support on any business solution, such as CRM or HR or Finance Software. Its a plus if you have supported e-learning solutions but … provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … previous software support experience - of a business application like CRM or HR or Finance, not solely Microsoft applications and desktop motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire.Key to this role isto provide first line service …/maintenance support to all the company & third party products in use, when called upon to do so Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering functions from … initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative Maintenance on more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

You're an experienced Air Compressor Service Engineer aspiring to become a Service Manager. With your expertise in Air Compressors, you now want to use your excellent people skills to share your knowledge with the wider team and help them develop. Based in High Wycombe, you'll be … servicing at our customer's sites within a 60 mile radius of our office. BASIC SALARY: Competitive Salary BENEFITS: · On call cover with paid overtime · Company van (available for private use) · Incentives for passing leads to our sales team · Full company benefits package including pension · Good holiday package plus … in our sector, but 95% of our customers are within 60 miles of our office resulting in less travel · Realistic opportunities to manage the service team · You'll be incentivised to pass leads onto our sales team JOB DESCRIPTION: Service Engineer, Field Service Engineer - Air Compressors, Industrial more »

sales role that will grow with the business and learn from an experienced sales manager to develop their skills. Key Tasks: Create and send customer quotations. Quote follow up for conversion to order. Liaising with supplies and customers enquiries. Log RFQ's into the companys spreadsheet CRM and track … other sales spreadsheet. Update on Sales activity. Training on product portfolio. Answering incoming telephone calls, data entry tasks. Updating customer records. Any other duties which may be asked of you according to demand/resources. Future Tasks: More responsibilities in the Sales team. Assist contract review team with process … written and verbal communication skills. Strong organisational skills and the ability to multi-task. High level of knowledge for Word, Excel, PowerPointand Outlook Excellent Customer Service Experience working within an office environment Experience working in a similar sector is a strong advantage more »

Field Service Engineer - Coffee Machines Covering - Reading, Slough, High Wycombe, Watford £32,000 - £38,000 Basic Salary + Bonus + Pension + Benefits + Vehicle +Private Medical A fantastic opportunity has arisen to join a leading company and large manufacture withing the coffee industry as a field service … join one of the biggest brands in the industry. Additional weekend cover required with 1 weekend in 4 rota. Standby payment. Role & Responsibilities: * Visiting customer sites to undertake installation, service, maintenance and repairs * Working with commercial coffee machines, bean to cup and espresso machines * Accurately complete all relevant … paperwork * Delivery of exceptional customer service at all times Knowledge, Skills & Experience: * Field service experience * Strong mechanical and electrical skills * Excellent customer service skills * Experience within the coffee sector desirable but not essential Benefits Package: * £32,000 - £38,000 basic salary (Based on experiance and more »

days holiday plus bank holiday Company vehicle this can also be used for private use Company pension (4% matched, 5% after a year of service) Employee Referral Scheme (£1,000) Uniform, all PPE, tools and ongoing training provided Job Description To repair, maintain and service systems in accordance … site are left in a clean and tidy state; To ensure that the client is satisfied in all aspects of the installation, maintenance and service visits prior to leaving site, and to project a high level of Quality Customer Service at all times; To ensure that relevant … documentation is fully completed in an accurate and timely manner, this includes timesheets, work reports, service reports and expense claims Qualifications Good basic education and ideally a relevant qualification in the electrical/Electronic industry. Alternatively able to demonstrate in depth knowledge through assessment. Field Service Experience. Good more »

projects and other technicians or trades. An understanding of internal and external customers within Social Housing. Previous experience of delivering a high standard of customer-focused service. Demonstrate the ability to take ownership of issues/problems and personally resolve them. Is able to critique processes/procedures and … ll aim to book your jobs in your local area where possible. You will be the face of Paradigm and will deliver a quality service to our customers in their homes, so a friendly and polite manner is as important as competence and high standards of work in your more »

You're an experienced Air Compressor Service Engineer aspiring to become a Service Manager. With your expertise in Air Compressors, you now want to use your excellent people skills to share your knowledge with the wider team and help them develop. Based in High Wycombe, you'll be … servicing at our customer's sites within a 60 mile radius of our office. BASIC SALARY: Competitive Salary BENEFITS: · On call cover with paid overtime · Company van (available for private use) · Incentives for passing leads to our sales team · Full company benefits package including pension · Good holiday package plus … in our sector, but 95% of our customers are within 60 miles of our office resulting in less travel · Realistic opportunities to manage the service team · You'll be incentivised to pass leads onto our sales team JOB DESCRIPTION: Service Engineer, Field Service Engineer - Air Compressors, Industrial more »

assist with leading our team of Technical Co-ordinators to deliver an excellent repairs experience for all our customers. If you are passionate about customer service, are organised, have a strong work ethic and have experience of working with high performing team, adaptable to a fast paced environment … the target time frame and ensure efficient and productive scheduling of our technician's diaries ensuring we are offering our residents the best repairs service possible. The Successful candidate will need to be IT literate inclusive of Word, Excel and Outlook and be able to multitask and carry out … daily admin tasks promptly and efficiently, have an eye for detail, and be a team player. You will work collaboratively with front line repairs customer services and promote #drivingimprovement and #workingasone with Paradigms front line technicians. It's fast paced so you will need stamina and resilience with a more »

for our farmer clients across the region using GPS technology. Often working alone, you will be self-motivated, organised and have previous experience involving customer-facing activities to ensure we provide a professional and safe service to customers. This is a physically demanding role, and you must be … plan with employer contributions of up to 7% Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About You Strong customer focus Strong communication skills both over the phone and face to face Full UK driving licence Able to work outside in all conditions IT … As a Soil Technician your role will involve: Field services including GPS soil sampling Handling of digital data and maps Management and planning of customer orders and schedules Basic ATV and hardware/software maintenance Understanding and deliver exceptional customer service to internal and external stakeholders Excellent more »

As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering where … be Oxford to Swindon. This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction … Krcher offers a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Krcher brand, embodying more »

a contribution in a vibrant environment while growing their careers. Join our global team and grow with us. Job description: Are you a Field Service engineer working primarily in the pharmaceutical or biotechnology industry? Do you have strong electrical and mechanical knowledge? If so, this could be a great … visiting customers throughout the wider Northern Europe region (United Kingdom, Ireland and Nordics) on a periodic basis. Grow with us Your Responsibilities Travel to customer sites to install equipment Train customers on the use and operations of instruments Service and maintain complex mechanical systems, troubleshoot instrumentation Assist with … Specialists, Technical Specialists, Engineers, Sales Help customers and get feedback from them Required profile: A qualification in mechanical, electrical, mechatronics, bioengineering Experience as a service engineer in the pharmaceutical or biotechnology industry Experience working on capital or robotic equipment would be beneficial Strong customer service skills and more »

Job Title: Field Machinery Engineer Division: phs Wastekit Oxford Purpose of Role Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLAs. Service level agreements are agreed and … set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery. Customer Service To liaise with the call controllers and Field Service Supervisors to provide the … best service to the customers. The engineer is expected to help plan their daily work to maximize customer service, achieve the highest standards and productivity using electronic and verbal communications as appropriate. The engineer should always try and take ownership of engineering issues so that the customer more »

You're an experienced Air Compressor Service Engineer aspiring to become a Service Manager. With your expertise in Air Compressors, you now want to use your excellent people skills to share your knowledge with the wider team and help them develop. Based in High Wycombe, you'll be … servicing at our customer's sites within a 60 mile radius of our office. BASIC SALARY: Competitive Salary BENEFITS: · On call cover with paid overtime · Company van (available for private use) · Incentives for passing leads to our sales team · Full company benefits package including pension · Good holiday package plus … in our sector, but 95% of our customers are within 60 miles of our office resulting in less travel · Realistic opportunities to manage the service team · You'll be incentivised to pass leads onto our sales team JOB DESCRIPTION: Service Engineer, Field Service Engineer - Air Compressors, Industrial more »

sales and channel incentives, event management, employee rewards and employer branding initiatives. We are looking to recruit a German Speaking Participant Experience Agent/Customer Service specialist to work as the first point of contact for users of the apps and initiatives that the company produces. You will … Administer all Reward & Recognition campaigns, including order processing and monitoring of items ordered, and liaising with suppliers when necessary Surpass both internal and external customer expectations, ensuring that all fulfilment is completed within deadline and to an exceptional standard Provide quick and accurate fulfilment of gift vouchers and certificates … ISO 9001and GDPR To assist with other administrative work as deemed necessary by the Team Leaders Proactively respond to any requests from the Client Service seeking assistance To provide a key link with our participants and ensure we maintain high levels of customer service Maintain and update more »

Location Slough, United Kingdom Job ID 0000015197 Category Consumer Service & Contact Center Operations Job Description Could you help rebuild the LEGO® Eiffel Tower? Or put the finishing touches on a brick-built Van Gogh? If you can keep cool when LEGO® minifigures are losing their heads, then why not … join our team? If you think you can solve these problems and lots more, then come and join the LEGO customer service team. We’re looking for energised and empathetic people who speak both English and Dutch fluently to join our growing team of advisors in Slough. About … followed by 2 weeks on-the-job support. We exemplify our People Promise by embracing the different life situations of our colleagues. So, as Customer Service Advisor you’ll spend a minimum of 2 days working from the office and the option of 3 days from home per more »

Service/Engineering Coordinator Due to additional customer demand, a manufacturer of specialist equipment based in Witney require a Service/Engineering Coordinator. The company have an experienced team covering the UK and a customer base throughout the UK, Europe and Africa. You will be part … of a small but skilled team, who focus on product quality and quality of service to their customers. You will be responsible for the provision and delivery of equipment to customer sites, plus the coordination and supply of skilled service and commissioning engineers. Duties also include the … booking of customer and supplier visits, providing quotations to customers and prospective customers, assessing and collating reports, along with elements of materials, stock control and purchasing. Good communication skills are key, along with an engineering or technical aptitude. Previous materials control, parts experience or customer service experience more »

identify, manage, and mitigate project risks and find ways to accomplish project goals in the context of dynamic business/technical environments.Provide high quality customer service and communicate project status (timelines, progress, and challenges) to technology and business stakeholders regularly.Achieve project goals by engaging effectively with stakeholders, including … identify, manage and mitigate project risks and find ways to accomplish project goals in the context of dynamic business/technical environments.Provide high quality customer service and communicate project status (timelines, progress, and challenges) to Technology and business stakeholders regularly.Achieve project goals by engaging effectively with stakeholders at more »

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … information. Review and request any additional information for clarity as required, escalating any lack of response/missing or unexpected detail as appropriate. Support Customer Reviews ensuring all required documents are obtained from the customer in a timely manner to ensure that reviews take place within the desired … are adhered to. Check all outstanding debt is fully settled prior to the release of any security. Ensure appropriate release of security and robust customer engagement. In cases of partial release ensure approval by underwriting for remaining loan and remaining security. Manage your workload and working day to ensure more »