26 to 50 of 53 Customer Service Jobs in Tyne and Wear

Field Service EngineersRequired - Immediate Start!! Competitive Salary rates + O/T + Door to Door Pay + Company Van Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire . As a Field Service Engineer your role will be … to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company equipment, you will be responsible for: Fault diagnosis, repair and routine maintenance of specialist vehicles and … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »

and maintaining telecoms equipment and solutions on behalf of the Engineering Team at Onecom to the highest standard. The UC Engineer works on the Service Desk, advising customers on general queries and remotely diagnosing faults through to resolution and attending customer sites to rectify any faults that cannot … time - You have experience in working with ISDN, SIP and diagnostic tools - You demonstrate a positive “can-do” attitude - You have a passionate for customer service - You have working knowledge of networking technologies What you'll be busy doing: - Attend customer sites throughout the UK to carry … Use of supplier portals to raise and escalate customers' support queries through to completion - Maintain and update all relevant installation and maintenance documentation and service support tickets - Deal with any technical escalations that are passed over from a Service Desk Engineer and manage outstanding service issues through more »

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Liaise directly with customers to more »

IT Helpdesk Analyst – Gateshead We Put People First so you can Deliver Outstanding Service This is great opportunity for an IT Helpdesk Analyst to join our IT team in the Gateshead office. As an IT Helpdesk Analyst, you will be a ssisting and supporting the IT Manager across a … IT assets and equipment including iPads and mobile phones. Support on IT projects when required As IT Helpdesk Analyst – Gateshead you’ll have: Strong customer service focus and able to perform general IT administrative activities Ability to effectively use Microsoft Office package and databases. Effective communicator with first more »

at Atom Technology Solutions Limited. You will be working with a variety of clients and projects, providing IT support and solutions. Role Provide excellent customer service and communication skills to our clients and colleagues. Troubleshoot and resolve IT issues, both remotely and on-site. Install, configure, and maintain … of the art IT and telecom strategies from the ground up as well as working with your existing services and solutions. We believe our customer “talk first” approach provides the best support experience available. more »

experienced and confident 2nd line support technician with at least 3 years of experience in help desk support. Other requirements include: Excellent interpersonal and customer service skills, Proficiency in problem-solving and critical thinking Ability to swiftly diagnose and resolve technical issues Eagerness and aptitude for learning new … technologies and seamlessly integrating them into existing systems. Proven experience in a customer support role, preferably in an IT service desk environment. Proficient in workload management using ticketing systems We are interested in hearing from people with the following job titles: 2nd Line Support Tier 2 Helpdesk Technician more »

of PowerBI qualifications (six months) Driving Licence - Required due to travel across local sites What You'll Gain: Learning Culture: Access to a subscription service for continuous learning and skill expansion. Career Growth: Opportunities for personal and professional development in line with the company's rapid expansion. Dynamic Environment … company reports. Facilitate smooth client onboarding processes. Configure and operate the order processing system (Mintsoft) for new and existing clients. Set up clients with customer service software systems, infrastructure, and hardware. Ideal Candidate Profile: Excellent communication and interpersonal skills. Proficiency in contacting customers via Microsoft Teams, phone, and … email. Self-motivated with the ability to thrive under pressure. Good experience in a service desk capacity Experience in troubleshooting complex software systems. Strong analytical mindset and exceptional attention to detail. Ready to Make an Impact? Join this exciting North East growth success story by submitting your CV today more »

line support of my clients Dynamics 365 Business Central/NAV environments Troubleshooting support tickets; triaging issue/analysing requirements, and delivering solution Understanding customer needs and ensuring plans in place to maximise system efficiency Analysing areas for product improvement, and working with technical teams on enhancements Skills and … Qualifications Proven experience in supporting Microsoft Dynamics 365 Business Central/Dynamics NAV Strengths in 1st/2nd line systems support analysis - understanding customer requirements, resolving support tickets Technical skills in Jet reporting/Continia (preferable, not essetial) Great analytical skills, ability to work effectively both independently and as … part of a team Excellent customer service/communication skills Whats on offer? A progressive role with a growing partner, offering fantastic product/project exposure in Dynamics 365 Competitive base salary up to £45,000 Comprehensive benefits package including 25 days holiday, pension, health cover Openings for more »

solutions cover healthcare, councils, police, local authorities, schools, and universities in the public sector as well as private sector organizations. Our central focus is customer service and our aim is to provide high quality products and solutions. We have provided these solutions for over 75 years and have … devices. Collaborate with colleagues to resolve network connectivity and security-related concerns. Monitor network performance, diagnose problems, and implement necessary fixes. Manage and process customer supplied data for direct mail projects within current GDPR standards. Provide assistance to shop floor workers when they are unable to resolve software related more »

Passion for technology - Knowledge of troubleshooting software, hardware and networking - Good communication skills If you enjoy complex problem solving, pride yourself on providing excellent customer service and have an interest in the newest technology on the market then please apply to find out more! Graduate/Junior IT more »

Good use and understanding of Microsoft Office products with specific focus on Outlook, Teams, Word and Excel Good written and verbal communication skills Good customer service skills - on both telephone and email Planning and organisation skills - ability to manage workload to meet deadlines Ability to use own initiative more »

communication with the Platform and Infrastructure Manager to ensure seamless security maintenance and improvements. Responsibilities: Conduct Cyber Essentials & Cyber Essentials Plus Assessments for our customer base. Perform network security audits. Conduct external and internal penetration tests. Provide support during major security incidents across all incident response phases. Proactively monitor … internal infrastructure using toolsets, remediate issues, and provide recommendations. Design, implement, and provide support for customer security solutions. Serve as a senior security escalation point for the Service Desk. Configure and maintain SIEM systems. Participate in presales meetings with customers. Required Skills: Certified Cyber Essentials Assessor. Certified Cyber … designing and delivering cybersecurity solutions across diverse environments. Proficient in both on-premise and cloud technologies. Excellent organizational skills, effective communication, and a strong customer service focus. Benefits include: Unlimited annual leave (yes seriously) Flexible working options Social events Accreditations and Training Career progression plan Healthcare benefits Wellbeing more »

We are looking for a Technical Support Engineer for a well-established company in the North Tyneside area. You will have excellent communication and customer service skills, a technical mindset, ideally technical qualifications, and have held a similar role in the past. You can expect to take calls … talk them through the insall and offer general support on calls or video links. Role Being an informative first point of contact for all customer queries; should they be product issues, installation queries, training requests. Supporting key stakeholders in the business with ideas and support from customer feedback. more »

customers via email and telephone. Access Control Technical Support Engineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products … practices within the Company Access Control Technical Support Engineer Position Requirements 3+ years experience using access controls in a similar company/position Excellent customer service Working knowledge of Microsoft office Access Control Technical Support Engineer Position Remuneration Salary: £30,000- £40,000 ( potential negotiation DOE) Working hours … 45am - 5:15pm Holiday package: 22 days + 8BH Remote working Private Healthcare Cash Plan for health Pension Training Death in service Bonus Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based more »

you are interested in the role and what we have to offer. Main duties of the job This positionis an integral part of the service and will ensure the smooth running of the NHS Talking Therapies contract. This is done by providingan effective and efficient administrative servicefor NHS patients … GPs, healthcare professionals and ICBcontacts. The role is varied and covers a range of administrative responsibilities that support the day to day operationsof the service, as well as contributing to its ongoing development. About us Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. … responsibilities Are you looking for an administrative role that will really make a difference to lives? This position is an integral part of the service and will ensure the smooth running of the NHS Talking Therapies contract. This is done by providing an effective and efficient administrative service more »

Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years service Are you a tech lover?. Do you have customer service experience... APCT1_UKTJ more »

IT leadership team, taking responsibility for strategic direction across all aspects of technology integration including core ERP system, supply chain, distribution and 3PL facilities, customer service, wholesale ordering channels, e-commerce and retail systems globally.The combination of strategic direction, architecture and technical expertise, adaptability, hands-on leadership and … solutions, considering business requirements, constraints, and ongoing supportability Product Manager for Mulesoft and Integration platformsResponsibility for the deliveries of the Integration team and external service providers and system integratorsPlan and manage the portfolio of integration projects and initiativesProvide coaching and leadership to members of the integration team, and plan more »

in November 2020. JMG Groupplace over £200m of Gross Written Premium into the market and our teams are very well respected in the industry. Customer excellence and doing the right thing is the backbone to our business ethos, which means that our talented people, high-tech systems, and robust … developing the profitability of the business whilst ensuring full FCA compliance in all aspects of SME insurance. Our Account Handlers ensure a high-quality service is provided to all clients in accordance with their specific needs and requirements. Key areas of responsibility include Ensuring accuracy, efficiency and professionalism when … business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice Always promoting exceptional customer care standards Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance Actively securing renewal business by more »

Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Tuesday, 18th June 2024 Start Date Sunday, 30th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

into our systems and processes. Develop and deliver comprehensive training programs for internal and external stakeholders covering topics such as online operational procedures, and customer service excellence. Create training materials, presentations, and manuals to support vendor training initiatives. Conduct in-person or virtual training sessions to educate internal more »

the Companys BMS system; Ensure that projects and services are delivered in accordance with current CDM regulations; Provide and maintain a high standard of customer service; Engage with internal staff to develop and maintain relationships in similar fields across other services. Essential Skills & Experience Project Engineer Structural Maintenance more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »

Field Service Engineer Do you fancy a change? Are you hands on and love life out on the open road? Do you have experience in mechanical engineering or any basic electrical knowledge and have helped to lead a team? Great! Because we are #hiring! Are you good at planning … Can we utilise your organisational skills? Do you take pride in your work? We are recruiting for an Mechanical Handling Field Service Engineer to join our East Field Service Engineers. The position is full time, and we would love you to work within our Service Department to … maintain, repair, service and modifya range of other material handling equipment. Because we are independent every challenge is new and different, and we would really welcome your help. Skills and Experience You will have worked with material handling products or hold a senior engineering position and are looking for more »

support tasks, you will be expected to deliver a wide range of bespoke services within SLA, deal with suppliers effectively and in line with customer expectations, manage your workload to ensure deadlines are met across multiple accounts while building and maintaining rapport with new and established clients. What exactly … including invoice validation, energy budget reports and supply management. The role helps in achieving strategic outcomes for the business by offering high standards of service to those customers who invest significant time, money and resource into their energy strategy. Examples of your main tasks: Serving as the lead point … of contact for all customer account management matters. Attend customer review meetings and manage customer specific account management plans. Building and nurturing strong, long-lasting client relationships. Invoice validation and energy budget reporting, working with the trading team to explain customer bills Managing your portfolio of more »

off between Monday to Sunday, fixed on monthly rota. Holidays: 29 days annual leave including bank holidays, increasing to 31 days after 1 years' service We are currently looking for Alarm Receiving Centre Ambassadors to join our monitored alarm response team who are operating 24/7 to protect … them. With over 35 years of insight, experience, and innovation , Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Role Overview: This department is known to be the heart of Verisure, directly dealing with incidents across the UK to ensure peace of … are looking for a right individual who is passionate and eager to make a difference. The ideal candidate will have: Experience in providing excellent customer service. Excellent communication skills with problem solving attitude. Ability to show patience and consideration towards customers via telephone. Customer oriented, genuinely passionate about more »