1 to 12 of 12 Service Delivery Jobs in Tyne and Wear

technology professionals play in helping us achieve our goal. We work with modern platforms, SaaS applications and security tools to deliver a comprehensive technology service to our colleagues around the world. The technology team’s scope includes the whole ecosystem of devices, workplace tools & platforms and infrastructure, both on … the global business, manage the efficient operation and availability of systems, administrate the security environment for systems and network, maintain and ensure adherence to Service Levels and support and co-ordinate new projects/products from a technology perspective. You will motivated to work with a diverse group of … people with a clear focus on ensuring customers (internal and external) receive the highest levels of service delivery. You will coach and mentor teammates and peers to deliver value and support others to achieve their goals. You thrive in an environment with high levels of accountability and enjoy taking more »

opportunity in our Workforce Systems Team for a full-time, permanent Workforce Information Analyst. Working closely with the wider team you will support the delivery of the HR/OD Strategy, possess an understanding and awareness of national NHS reporting requirements, data standards, and definitions, information data flows, and … you will be responsible for the data quality held in the Trust's HR systems, and be responsible for ensuring the day to day delivery of all statutory and ad-hoc reporting. You will have previous experience of working flexibly, under pressure and to conflicting deadlines, and be adaptable … produce workforce intelligence derived from a range of locally held systems, and deliver succinct reporting that supports stakeholder requirements that may be used for service delivery, service improvement, business planning and commissioning. You will possess good technical, analytical, communication and organisational skills with a flair for improvement. more »

IT Service Desk Manager - Newcastle IT Service Desk Manager - with experience in leading an IT helpdesk team required by a leading Newcastle city-centre-based company. You must have experience in managing an IT helpdesk environment or have been a senior IT service desk analyst, looking to … IT assets, and IT workflows and experience working in an IT technical environment Experience as an IT Helpdesk Team Leader or Manager/IT Service Desk Team Leader or Manager/Senior Service Desk Analyst Experience in managing IT assets and developing IT workflows, automation and processes This … will manage the IT Helpdesk team, developing and assisting members of the IT team Involved in the change management process and develop + deliver Service Level Agreements (SLAs) Have a huge impact on the overall IT strategy at a senior level including the development of increased technical standards and more »

customer and organisational requirements, translating requirements into user stories to create deliverable features. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … range of people and levels of understanding, including both technical and non-technical audiences, to influence, negotiate and secure value based outcomes for the delivery of services.Planning work of own and other team members to achieve agreed objectives, prioritising multiple and sometimes conflicting deliverables, escalating as appropriate, any issues … enable the on-going personal development and growth ofskills within the team.Co-ordinates and allocates work to other team members in line with agreed delivery of services Financial ManagementMaintain an awareness of financial and personal implications in the use of a range of resources.Contribute to and prepare proposals for more »

work closely with stakeholders, forming a deep understanding of customer and organisational requirements. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … culture focused on customer needs. You will deliver first-rate user interfaces in a timely manner and within budget. You will contribute to the delivery of interface designs that meet web standards, adhering to government and NHS design patterns.You will be able to effectively communicate technical aspects of Frontend … this role, you are accountable for: Translation of prototyping solutions, business and functional requirements into functional/CSS/JavaScript/HTMLResponsible for the delivery of standards compliant mark up and code for web sites and applications, including HTML5, CSS3, ObjectOriented Javascript, Node.jsResponsible for the development of Search Engine more »

for reaching net zero carbon by 2040 for direct emissions and 2045 for indirect emissions, as outlined within the Delivering a Net Zero Heath Service Report. Joining the CHoICE Facilities Services Hard FM Team, the successful applicant will form part of an expanding team and an ambitious organisation which … professional advice and guidance to Department Managers in the development of business plans to ensure that sustainability and carbon reduction are key elements of service development. About us Please help us by adding your telephone number to your application form this will allow us to contact you quickly if … and energy management within a complex organisation Experience of undertaking energy conservation surveys and producing action plans to provide a sustainable way forward for service delivery Experience of energy management in a large organisation including billing and invoicing Knowledge of NHS Energy and sustainability guidance (HTM more »

links to business changes, ensuring the necessary data is provided. Lead efforts in logging, monitoring, and identifying data assets essential for the project's service delivery. Assist in the acquisition, gathering, and management of complex data sets. Provide colleagues with advice and guidance on data literacy and data management. more »

operations of the home. You will be part of a strong management team, working closely with our nurses and carers to provide a consistent service delivery that meets the needs of our residents. Skills and qualifications required for the role: NMC registered nurse with relevant post-registration experience. more »

and accurate reporting. Work collaboratively with other departments and external agencies to coordinate care and support. Develop and implement strategies for continuous improvement in service delivery. Manage caseloads effectively, ensuring the highest standards of practice. Provide expert advice and guidance to team members on complex cases. Ensure the safeguarding more »

make informed decisions on languages and tools, and collaborate closely with internal stakeholders to understand and address business requirements. Key Responsibilities: Development: Lead the delivery of robust systems aligned with customer needs. Support: Provide guidance and technical assistance to team members and other departments. Performance Improvement: Proactively identify opportunities … additional responsibilities as needed to support departmental and business objectives. Employment Accountabilities: Stakeholder/Customer: Maintain effective communication channels and ensure high standards of service delivery. Staff/People/Team: Work closely with senior management to meet business objectives and support staff development. Processes: Ensure compliance with company … policies and procedures. Results: Deliver projects within quality, cost, and delivery objectives. Financial: Manage budgets effectively and adhere to company purchasing processes. Requirements: Knowledge and Experience: Broad understanding of development languages and applications, hands-on development experience, familiarity with MYSQL or similar databases, project/people management experience. Skills more »

Provide 1st level support for all business systems. To provide fantastic customer service during all aspects of technical support for the organisation. Provide support for related technical systems including printers, access control, mobile phones, audio visual equipment etc. Role Being friendly, patient and helpful in all dealings with end … users' technical requirements. Keeping the service desk tickets up-to-date. Respond to IT incidents, problems and requests resolving them in line with agreed levels of service and to the user’s satisfaction recording all information as required by local IT processes. Support users in using standard office … livable life. Livability believes that the people they support have the right to a full and flourishing life. They deserve the very best in service delivery. Driven by their core values, Livability strives to be open, enabling, inclusive and courageous in all that they do. more »

client needs and ensure satisfaction. Develop compelling sales presentations and proposals. Execute effective contract negotiations and closures. Work closely with internal teams for seamless service delivery. Provide feedback for product and service enhancement. Prepare sales reports and forecasts. Utilize CRM tools for record-keeping THE PERSON Print Business more »