Remote 2nd Line Support Jobs in the UK

26 to 33 of 33 2nd Line Support Jobs in the UK with Remote Work Options

2nd Line Support Engineer

Exeter, Devon, United Kingdom
Hybrid / WFH Options
DK Recruitment
DK Recruitment are seeking a 2nd Line Engineer Engineer on behalf of our client based in Exeter. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the forefront of … technology enabling businesses to consistency benefit from their IT. Duties Provide 2nd Line Support either directly from the customer or escalated from the 1st line team Provide assistance by phone, email and/or using a ticket management system Update the internal knowledgebase … with issue resolution details Tech stack Microsoft Remote Desktop Services Network Support Office 365 & Azure PowerShell Windows Server Location: Exeter/2 days per week WFH. Benefits: Paying up to £32,000 DOE. 24 days annual leave + bank holidays increasing with length of service Fully funded training more »
Employment Type: Permanent
Posted:

2nd Line IT Support

Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
Role: 2nd Line IT Support Engineer Location: Gloucester Salary: £40,000 Are you ready to take your technical expertise to the next level? Our client, a leading managed service provider, is seeking an astute personable and proactive 2nd Line IT Support … but also the flexibility of hybrid working-a balance between office collaboration and remote efficiency. Key Responsibilities: Diagnose and resolve complex second line issues effectively (Microsoft, systems, infrastructure & security) Provide exceptional support across various platforms. Collaborate with team members on escalation matters when necessary. Essential Criteria … innovative environment where each day presents new challenges that fuel personal development while contributing significantly toward enhancing customer satisfaction levels through stellar tech support services rendered consistently over time! If you have what it takes then don't hesitate; apply today with an up-to-date CV! In more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

2nd Line Support Engineer

Sheffield, South Yorkshire, United Kingdom
Hybrid / WFH Options
Andy File Associates Ltd
2nd Line Support Engineer - Sheffield Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Job Title : 2nd Line Support Engineer Location : Sheffield (Hybrid working available) Salary : Up to … Our Client is a fast-growing IT services provider specialising in cloud solutions and modern IT infrastructure. Job Description : We are looking for a 2nd Line Support Engineer to join our clients team. The ideal candidate will have solid experience in IT support … who can efficiently handle technical issues, assist with service delivery, and contribute to the continuous improvement of support processes. Key Responsibilities : Provide 2nd line technical support for a wide range of client issues, including troubleshooting, resolving incidents, and managing service requests. Support more »
Employment Type: Permanent
Salary: £35000/annum up to
Posted:

Senior 2nd Line Support Engineer - GBP 35000

Southampton, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Nextech Group Limited
Job Title: Senior 2nd Line engineer Location: Primarily in the Office (Southampton) with Hybrid WFH; occasional customer site visits. Salary: £35,000 Setup: Hybrid - occasional customer visits Benefits: * 25 days holiday + bank * Training and certifications paid for * Time allocated for training midweek * Hybrid working Role Purpose … Provide technical and service support to customers, managing and maintaining services per SLAs. Handle reactive and proactive support, responding to incidents and requests, aiming to resolve them within customer SLAs. Role Authorities * Engage commercially with customers and team members. * Adhere to ISO9001 and ISO27001 guidelines. * Identify … and address breaches, improving departmental processes. * Collaborate with internal and external stakeholders, suppliers, and legal bodies. Accountabilities & Responsibilities * Provide Level 2 support through ticket escalations and calls. * Own and manage faults methodically. * Log, categorise, and prioritise tickets correctly. * Escalate incidents or requests as needed. * Deliver excellent customer service more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Support Engineer, 2nd line, COR6959

Bristol, Almondsbury, Gloucestershire, United Kingdom
Hybrid / WFH Options
Corriculo
Support Engineer, 2nd line, COR6959 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company. The Role In a varied … the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »
Employment Type: Permanent
Salary: £25000 - £32000/annum Benefits
Posted:

2nd Line Support Engineer

Southampton, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Sterling Bridge Limited
Role : 2nd Line Support Engineer Location : Southampton Salary : £30,000 - £35,000 We are working with a leading MSP in Southampton looking for an experienced 2nd Line Engineer to join the Team. In this role you will be working closely with Azure more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

2nd Line IT Support Engineer

Crawley, West Sussex, South East, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
2nd Line IT Support Engineer - Crawley - £35,000 (DOE) - Hybrid Working! Role : 2nd Line IT Support Engineer Areas : Crawley Salary : £28,000 - £35,000 (DOE) - Hybrid Working! I am working on an exciting new opportunity with my client. We are … the rapidly growing and dynamic team based in Crawley This is a brilliant chance to progress your career to the next step, 3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

2nd Line Support Engineer

Bicester, Oxfordshire, South East, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
Job Title: 2nd Line Support Engineer Location: Bicester (hybrid) Type: Full-time, Permanent Industry: Managed Service Provider (MSP) Salary: £25,000- 28,000 per annum About the Role: We are currently recruiting for an experienced 2nd Line Support Engineer to … of clients across multiple sectors, handling more complex technical issues, and playing a key role in supporting day-to-day IT operations. As a 2nd Line Support Engineer, you will be responsible for resolving escalated service desk tickets and troubleshooting a variety of hardware and … the ability to work effectively in an onsite environment, where direct interaction with clients will be key. Key Responsibilities: Escalated Support: Provide 2nd line technical support, resolving escalated tickets from the 1st line support team. Troubleshooting: Diagnose and resolve more »
Employment Type: Permanent
Salary: £26,000
Posted:
2nd Line Support
10th Percentile
£26,750
25th Percentile
£29,750
Median
£33,000
75th Percentile
£38,750
90th Percentile
£45,000