2nd Line Support Jobs in the UK

26 to 50 of 117 2nd Line Support Jobs in the UK

German speaking 2nd line Technical Support

Dunfermline, Scotland, United Kingdom
Hybrid / WFH Options
French Selection UK
FRENCH SELECTION UK German speaking 2nd line Technical Support Salary: Up to £34,000 p.a. + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIS *** Hybrid working *** VIEW JOB DESCRIPTION > APPLY NOW: Please visit the more »
Employment Type: Full Time
Posted:

Second Line IT Support Engineer

Cheltenham, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Searchability (UK) Ltd
Second Line IT Support Engineer Second Line IT Support Engineer - Up to £29,000 + Benefits. Hybrid - Cheltenham Monday - Friday A chance to join an established technical support provider with a growing client base. About the Client: Our client is … an established provider of managed IT Support with a large, growing, and diverse client base across the Southwest. They offer excellent progression opportunity and a chance to learn by working alongside established, accomplished industry professionals. They also offer a hybrid working model, allowing Engineers to enjoy the perks … L3 Engineers when it comes to escalating more complex technical problems. Second Line IT Support Engineer Skills: Previous experience providing 2nd Line Technical Support Previous MSP Experience (Desirable) Strong knowledge within IT Infrastructure components Strong knowledge of IT Hardware and Software more »
Employment Type: Permanent, Work From Home
Salary: £24,000
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2nd Line IT Support Engineer

London, United Kingdom
Rise Technical Recruitment
2nd Line IT Engineer Wandsworth 6-week contract Inside IR35 (potential to be extended) £200 - £250 per day - Dependent On Experience Enhanced DBS is required for this role Excellent opportunity for a 2nd line support engineer to join a prestigious School on … College with a focus on delivering excellent education to many young people from a variety of backgrounds. In this role you will provide onsite 2nd line support for staff and students, you will provide firewall and server configuration, troubleshooting and infrastructure monitoring and maintenance. The … ideal candidate will have experience in 2nd line support, helpdesk and incident management. You will WAN and LAN connectivity, routers, firewalls, security and operating systems. Active directory, Group Policies, DNS, DHCP troubleshooting and administration. This is a fantastic opportunity for a 2nd line more »
Employment Type: Contract
Rate: £200 - £250/day
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2nd Line Support Engineer

London, United Kingdom
Crestwave Solutions
We have an amazing opportunity for a 2nd Line Support Engineer, to join an award-winning organisation, voted one of the UK’s top 25 IT companies to work for in the UK and also a Microsoft Solutions Partner. Our client is looking for an … experienced 2nd Line Support Engineer, to join their expanding service desk team and take a supporting role in the management and resolution of the customer’s technical issues. Our client is looking for a highly motivated individual, with a ‘can do’ attitude and must have … hybrid role (3 days in the office and 2 days remote). Essential Experience: MSP background 2-3 years’ experience in a 1st/2nd Line role Experience of working for an ITIL framework in a service desk environment Microsoft Windows Server (Apply online only) Microsoft more »
Employment Type: Permanent
Salary: £30000 - £35000/annum + excellent benefits
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2nd Line IT Support Engineer

Fareham, Hampshire, South East, United Kingdom
Matchtech
2nd Line Technical Support Engineer An exciting 2nd Line Technical Support Engineer role has arisen with our client, a market leading organisation based on the South Coast/Hampshire. The role will require you to be in the Hampshire office … days a week, with additional business travel to customers in the local area. As the 2nd Line Support Engineer, you will join a driven team where you will be responsible for responsible for the design, implementation and support of client technical infrastructure covering … successful completion. Location: Fareham, Hampshire Duration: Permanent/Full time Salary: Up to £30,000 + additional benefits Do you have: Strong 1st/2nd line Support experience Good knowledge and experience in Microsoft and VMware operating systems Experience in System Administration Support more »
Employment Type: Permanent
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2ND LINE IT SUPPORT - HELPDESK

North Yorkshire, United Kingdom
Hybrid / WFH Options
Hays Technology
2ND LINE IT SUPPORTMULTIPLE 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - £170.00 - £200.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 2nd Line IT Support Candidates to be hired on an initial 3 Month Contract for a York Based … a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and reporting against SLAs Windows 10 support in a domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks … Microsoft Office 2016 Suite VPN troubleshooting & support What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is between £170.00 to £200.00 - UMB Co (Inside IR35). Full shift pattern details available on request. What more »
Employment Type: Contract
Rate: £170 - £200/day Per Day
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1ST/2ND LINE SUPPORT

Birmingham, Coleshill, Warwickshire, United Kingdom
VIQU Limited
IT Support Engineer – Birmingham - £28,000 to £30,000. We have partnered with an organisation based within the educational sector, who specialise in Technology and Telecoms. The company are recruiting for two IT Support Engineers to join their team of 20 Engineers. The IT Support Engineer will be office based 2 days a week in the office – part of the support desk in Coleshill office and 3 days on client site – client site can be UK wide – travel will be either incorporated within the working day or paid as overtime. Whilst … will receive mileage paid and extra pay for using their own car. Requirements of the IT Support Engineer: 2+ years 1st and 2nd line support experience Experience working with Microsoft devices - Windows server/Windows desktop, Office 365 UK driving license and a more »
Employment Type: Permanent
Salary: £28000 - £30000/annum
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Second Line Application Support Engineer

Coalville, Leicestershire, United Kingdom
Hybrid / WFH Options
Big Red Recruitment Midlands Ltd
ROLE: Second Line Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting journey into … join a constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2nd Line Support team and the successful 2nd Line Support will be responsible for helping support … next generation of cloud-based applications, along with a small number of established on premise applications. Having ideally had previous experience within SaaS support, you will need to be passionate about delivering excellent customer service, have a proactive attitude to problem solving, and buy into the team ethos. more »
Employment Type: Permanent
Salary: GBP 34,000 Annual
Posted:

2nd Line Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
Noir
2nd Line Support Engineer 2nd Line Support Engineer - Social Messaging Platform - London (Tech stack: 2nd Line Support Engineer, SQL Server, Jira, Microsoft Office Suite, Excel, Word, Outlook, 1st, 3rd, Analyst, 2nd Line … and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2nd Line Support Engineer to support their product to these new markets and help enhance this already successful company … These 2nd Line Support Engineer positions would be suitable for candidates with knowledge of some or all of the following: SQL Server, Jira, Microsoft Office suite, Excel, Word and Outlook. You might have acquired knowledge of these products in your current role or alternatively through more »
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Support Engineer 2nd line Windows O365 Azure VMWare

Epsom, England, United Kingdom
Client Server
Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £45k Do you have experience of supporting users within a Microsoft Windows/Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. … As a Support Engineer you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where necessary to the 3rd … Friday (with flexibility around start and finish times). Requirements: You have experience working in a help desk/service desk environment in a 2nd line support function You have a strong knowledge of Windows, O365, Azure, Active Directory, Group Policy and Microsoft Exchange/ more »
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2nd Line support engineer

Oxfordshire, England, United Kingdom
Revoco
2nd Line support engineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2nd line support hardware engineer in the heart of oxford. You will you will be the eyes and the ears … required : Server administration Solving user problems/answering queries/basic user instruction New user& application setups Day-to-day user/systems support (printer installs, etc.) Web based ‘Manufacturer Knowledge Base’ investigations Providing applications & patches Workstation troubleshooting Training & answering queries (re: MS Office based apps.) In-house … auditing & fact-finding visits. If you are local to the Oxford area apply and we can get a call set up with the team. 2nd Line support engineer - £35,000 - Oxford more »
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2nd Line Support Engineer

Wilmslow, England, United Kingdom
The Citation Group
Reports To: 2nd Line Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8am-6pm (Rota shifts) The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast … paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues … need to do their roles to achieve our business objectives. We are looking for customer focussed people to join our IT department to support our colleagues both hands on in the office and remotely across the UK. This role would suit someone looking for their next role in more »
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Second Line Support

London Area, United Kingdom
Revoco
Second line Support - London - £40,000 I am working with a client of ours that is on the look out for a second line support engineer that to join a small team of 3. You will have exposure to all tech related … upgrade computer components and software. In charge for the maintenance, configuration, and reliable operation of computer systems, network servers. Lead desktop and helpdesk support Maintain Cloud platforms would be a plus Evaluate and modify system performance Ideally you would have: Bachelor’s degree in Computer Science, Information Technology … automation tools are a plus If you are looking to better your career and work in a genuine tech first company apply now. Second line Support - London more »
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Second Line Support Engineer

Bristol, England, United Kingdom
Hybrid / WFH Options
Moon Executive Search
Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. Bristol IT MSP Southwest Client base upto £30k 23 Days holidays + Bank Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be … worked remotely. Looking at appoint ASAP Providing 2nd line IT Support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. As a Helpdesk Engineer you must have strong customer service and relationship building … skills, with at least 4 years IT Support experience, ideally within an IT MSP setting. You will need demonstrable working experience of supporting and maintaining: Routers, Firewalls, Switches, Servers, Active Directory, Exchange, Migrations, Office 365, Citrix, Veeam back up and VMware Driving Licence required - You will need to more »
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2nd Line IT Support Engineer

Rushden, Northamptonshire, East Midlands, United Kingdom
Circle Group
2nd Line IT Support Engineer - Rushden - £25K-£30K A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their … the head office. No two days are the same, visiting different sites mainly around Rushden, and surrounding areas Key Skills Required: Previous escalation support Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS … Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Rushden, Northampton, Northamptonshire, Wellingborough more »
Employment Type: Permanent
Salary: £24,000
Posted:

Application Support - 2nd line

Bradford, West Yorkshire, Yorkshire, United Kingdom
Shift F5
Application Support - 2nd line Software Support/SQL/Databases/Supporting Users/Systems/Software Support/IT Helpdesk/Service Desk This leading Bradford-based software company is seeking a motivated Application Support Analyst (2nd Line) to join their growing team. You'll play a vital role in supporting clients and ensuring smooth application operation - acting as a point of escalation for the helpdesk and invesigating technical issues on the platform. Here's what you'll be doing: Supporting Users and understanding … a fast-paced environment Get in touch with Simon on 0161 388 2635 for more details and an immediate interview. Application Support - 2nd line For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift F5 more »
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
Fitzrovia IT Limited
2nd Line Support Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. … looking for an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career. This role will include … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2nd line) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »
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1st/2nd Line IT Support Analyst

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Human Capital Ventures
Are you an experienced IT Support Analyst seeking a new challenge? Our Client is a market-leading organisation that is growing rapidly through business acquisition and is currently looking to hire a 1 st/2 nd Line IT Support Analyst for their IT … service centre in the heart of Milton Keynes. As an IT Support Analyst, you will be a key member of their shared service IT team, responsible for supporting their different trading companies and a global community of over 10,000 users, including senior executives and VIPs. You will … will have the chance to grow your network and gain exposure to a wide range of technologies and business functions. Responsibilities Provide 1st/2nd line support via phone, remote, and live chat to 10,000+ global employees. Offer executive user support to more »
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Senior Second Line Support Engineer

Manchester Area, United Kingdom
Hybrid / WFH Options
Understanding Recruitment NFP
Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone … with strong knowledge of the windows & Microsoft environment, Networking, Powershell, some SQL knowledge & Linux to join as a senior 2nd Line Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. As the … Senior 2nd Line Engineer you will be heavily involved in infrastructure projects across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes flexible, hybrid working and great opportunities more »
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2nd Line Support Engineer

Greater London, England, United Kingdom
Sharp UK
Sharp IT Services has an excellent new career opportunity based in Mayfair, London for a On-Site 2nd Line Support Engineer position. Key Responsibilities The On-Site 2nd Line Engineer will be based at one of our client sites and will assist … with the day-to-day IT support for the client alongside a remote Helpdesk Team. An average day will be diverse and offer an opportunity to learn a multitude of technologies, by investigating and resolving a variety of requests working closely with the Helpdesk Team. Own, update and … in personal and team development to increase technical proficiency and increase productivity. Skills and Qualifications Technical knowledge and experience of IT and IT support with on-site experience. Intermediate knowledge of Microsoft Server and Desktop Operating Systems. Intermediate knowledge of Microsoft Cloud Technologies (365 and Azure) Excellent written more »
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1st / 2nd Line Application Support Analyst

South Shields, England, United Kingdom
Hybrid / WFH Options
TrueNorth®
team, this is a growth role as the previous team member was promoted! We're looking for someone that can cover 1st and 2nd line queries from the organisations colleagues, focussed solely around application support. The ideal candidate for the role will be proactive and solutions … oriented in nature, who will exhaust all available options to solve a problem. Key Skills and Experience Requires: Commercial experience of 1st Line/Level … Application Support Solutions focussed Excellent problem solving Proactive Excellent communication and relationship building Beneficial (but not essential): Experience with ERP applications 2nd Line/Level 2 Application Support We have a starting salary of up to £35k dependant on experience, plus and excellent more »
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Second Line Support Engineer

Towcester, England, United Kingdom
Aspire Personnel Ltd
Second Line Support Engineer Full-time, Permanent – Towcester office based. 37.5 hours per week between core hours 8am-6pm - Sat on-call rota 8am-1pm Salary: £27k-£33k dependent on experience, plus incentives program Our client supply Connectivity as a Service (CaaS) solutions to businesses in … the UK. They provide IT, Connectivity, Telephony & Mobile. We are looking for an experienced Second Line Support Engineer with at least 3 years’ experience within an MSP (Managed Service Provider) and IT support sector who can demonstrate a high level of competence in Active … the business product range and benefit from the associated incentives. Responsibilities To provide a five-star help desk experience to supported users. Inbound support request diagnosis and resolution: IT – all issues affecting workstations, servers, networks, data storage etc. Connectivity – network and router optimisation Telephony – soft PBX configuration and more »
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Second Line Support Engineer

Cambridge, England, United Kingdom
Hybrid / WFH Options
YourPrime
Second Line IT Engineer Location: Cambridge - Hybrid Salary: £29,000 per annum Second line IT engineer - Role Overview: They are seeking to hire a Second Line Engineer, where the individual will play a crucial role in providing technical support, maintenance, and customer … best support. Their end-to-end independent technology consultancy helps organizations understand and derive real value from their technology systems and investments. Second line IT engineer - Principal Duties : • Provide technical support and maintenance for user-based IT hardware and software. • Conduct full diagnostics with end users … manage workload efficiently. • Research and learn new technologies/solutions under pressure. • Share knowledge and contribute as a strong team player. S econd line IT engineer - Requirements: • GCSE or equivalent preferred. • 1 year of experience in IT support and customer service preferred. • Exposure to technologies including more »
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2nd Line Support

Chippenham, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Reed Technology
Reed technology is delighted to be working with a highly regarded Chippenham based organisation with their search for a 2nd Line Support Engineer Hybrid working available - salary £30,000 Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service … requests Key Responsibilities: Monitor support ticket queues ensuring incidents are actioned in line with SLA's Mobile Device and Tablet configuration and laptop rebuilds if required Escalation ticking to other areas of the team when required Handle all queries and updates professionally and efficiently, maintaining a more »
Employment Type: Permanent, Work From Home
Salary: £28,000
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2nd Line IT Support Engineer

Inverurie, Scotland, United Kingdom
Tela Technology
Channel Awards. Role : We have created a new role to strengthen our IT Support team, which requires a professional, likeable and thorough 2nd Line Technician to provide on-site support. Duties include: Picking up customer calls, logging a case and handling the query from beginning … customer updated throughout Working through assigned tickets from triage, from beginning to resolution, keeping the customer up to date throughout Supporting the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with … organisation. We look for individuals that share this passion and take pride in the service they provide. The successful candidate will be a current 2nd line technician, ideally with experience of working for a Managed Service Provider. Strong working knowledge of Microsoft-based operating systems, with emphasis more »
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2nd Line Support
10th Percentile
£26,000
25th Percentile
£27,500
Median
£30,500
75th Percentile
£35,000
90th Percentile
£40,000