Team Lead, Enterprise Customer Support
London, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Global Relay
and Responsibilities: Manages Cisco Finesse tech status and able to run queries and reports as needed understand and operate Cisco UCCX Work with GR Dev for product features and enhancements. Multiple SME on GR Product(s) Build, Maintain, Review, Assign KB About You: Strong analytical … ADFS, TCP/IP, DNS, DHCP, VPN, LDAP, SSO) experience is an asset Proficiency with MS Windows-based PCs and command line interface Cisco IronPort experience, particularly around disclaimer engines and egress filtering, is an asset Demonstrate knowledge and experience in project planning and project management techniques and more »
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